Home LG

How to Restore LG G2 to Stock Firmware (D802/ AT&T/ Sprint/ Verizon/ Canadian etc.)

412

lg-g2-restore-stock-firmware

The users of Android are entitled to a sense of adventure and freedom that comes after rooting the device and installing a custom recovery on it. If you have root access on your Android device, you can install apps that require root permission and thus tweak your device, customize it, get better battery life, remove bloat apps and so on. By installing a custom recovery, you can try a custom ROM and enjoy enhanced features on your device.

Having root access on an Android device and experimenting with root apps, custom mods and ROMs is really a pleasant thing. However, it’s also true that sometimes things might not turn up as expected and you might end up with a device that refuses to boot up. In such situations, restoring the stock firmware back might appear to be the only way to recover your phone. Installing the official firmware back might also prove to your last haven if you wish to unroot your phone and remove the CWM/TWRP recovery.

Restore LG G2 to Stock Firmware

If you own the LG G2 and want to restore it to stock firmware, our step-by-step tutorial will help you do that easily and safely. Below is the list of LG G2 variants models on which you can install the stock firmware using our installation guide. Before you proceed, please check your phone’s model by going to Settings> About> Model.

  • Open LG G2 D802
  • LG G2 D805 (Brazil, Mexico, Panama)
  • AT&T G2 D800
  • T-Mobile G2 D801
  • Sprint G2 LS980
  • Verizon G2 VS980
  • Korean LG G2 F320K
  • Korean LG G2 F320L
  • Korean G2 (SKT) F320S

Download LG G2 Stock Firmwares (.KDZ)

XDA member hyelton has made a repository of  LG G2 stock firmwares. The firmwares bear .tot/.kdz extension. You can download the firmware for your LG G2 from the link below:

LG G2 D802 Firmwares: Click to Download  [Mirror Link]

LG G2 D802T (Australia) Firmwares:

LG G2 D802T (India) Firmwares:

AT&T LG G2 D800 Firmwares: Click to Download  [Mirror Link]

Canadian LG G2 Firmwares:

LG G2 D805 (Brazil, Mexico, Panama): Click to Download   [Mirror Link]

Sprint LG G2 LS980 Firmwares: Click to Download

T-Mobile G2 D801 Firmware: Click to Download

Verizon G2 VS980 Firmware: Click to Download  [Mirror Link]

Korean LG G2 Firmwares: Click to Download  [Mirror Link]

Warning:

The firmware installation procedure described below has been tested and found working successfully on LG G2, still we do not warrant that it will work fine with all users. In many cases, users’ mistake lead to failure. Follow the tutorial at you own responsibility. Also, installing the stock firmware will wipe your phone’s data. Do not forget to backup the data first. Do not flash a 16GB firmware on 32GB model.

Before Installing Firmware, Must Backup EFS:

How to Backup and Restore EFS / IMEI on LG G2

Installing Stock Firmware on LG G2 (Next Page)

1 2 3 Next

 
Well-versed in English literature and active in politics, Rakesh is a geek by heart with ardent passion for all-things-tech. He has been a theme-maker, modder, has contributed to some custom ROMs. He enjoys learning, discovering, growing and sharing the newest and latest trends in the world of Android.   Current Devices: LG G3, Nexus 5, Galaxy Note 3, Galaxy S5, HTC One M7 & M8, Galaxy Note 10.1 and Xperia Z1.
  • hk

    Sprint, United States. using 8.1
    the phone, when plugged in, shows up under ‘portable devices’ instead of under Port; how do I change it if this happens?

  • hk

    I think lg g2 (sprint) is not being recognized by my computer (windows 8.1)

  • hk

    When i skip the switching ports part and continue one with using LG Flash Tool, after loading the tot file, I load the dll file and it tells me I have the wrong dll (on window 7) it didn’t do it on windows 8.
    on windows 8, it tells me to wait after loading dll and tot file and never shows me the yellow ‘ready’ sign

  • http://www.droidviews.com/ Rakesh

    As you can see, we have attached actual screenshots taken on Win 8 machine. What happens when you try to flash the firmware without switching the Ports.

  • hk

    Sprint, United States.
    the port doesn’t show up on both windows 8 and 7?? what should i do about it? I’ve tried multiple versions of the drivers and I’ve reboots every time.

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh
  • Guy Bex

    Hi Rakesh,

    Thank you first of all for your guide! However, i’m stuck with the rooted issue in download mode after flashing the stock firmware. I’ve read on XDA somewhere that this issue can be overcome by flashing jelly bean prior to the OTA update to kitkat. Now i would like to know if you have a link to a stock firmware kdz for an: Open LG G2 country: The Netherlands.

    Hoping to hear from you:)

    Sincerely GB

  • slightee

    Hi,
    Appreciate your work. I used this site earlier to update my LG G2 VS980 Verizon from Android 4.2.2 to Android 4.4.2. I want to downgrade to Jellybean now. I can`t find KDZ files anywhere for JB. Is there anywhere that i can find them? TIA.

  • http://www.droidviews.com/ Rakesh

    Yes, you can use my guide.

  • http://www.droidviews.com/ Rakesh

    Hi Marco, try flashing the firmware again! Do not forget to hard reset the device after flashing the firmware.

    What method are you using to get into recovery mode? See this: http://www.droidviews.com/how-to-perform-hard-reset-and-boot-lg-g2-into-safe-mode/

  • Marco

    Hi Rakesh
    I have a South African LG g2 d802. Got stuck in a boot loop and used your guide to successfully install the open Europe d802 firmware. Works fine except I have no recovery. Not even stock. Therefore cant boot into recovery to root phone and install twrp and load my nandroid backup. Any ideas?

  • Karan Soni

    Thank you so much!
    Should i follow the same steps as mentioned above ??
    Right now i’m on stock 4.4.2 rooted with twrp recovery on my Indian D802 32 GB

  • http://www.droidviews.com/ Rakesh
  • Karan Soni

    There is no way to downgrade to 4.2.2 for LG G2…There are various websites pointing to the same storagecow site for downloads and there are no files over there or anywhere on the internet for jellybean 4.2.2 stock for D802 International version (India). Can somebody help me out ?

  • http://www.droidviews.com/ Rakesh

    I have owned G2 for more than 7 months and I did not see any such issues!

  • yellowstone

    Hi Rakesh, Country is South Africa, therefore ZAF in Software version.
    Also, viewing plenty blogs and forums, they mention that LG G2 has issues with signal reception, is this true, (reason why I ask is because many of the forums and blogs sites seem to bash every phone out there, so I am not sure what to believe and what not to believe).

  • http://www.droidviews.com/ Rakesh

    Also mention your country, please!

  • yellowstone

    Have LG G2 D802 32GB

  • yellowstone

    I have LG G2, Android version is 4.2.2 , Baseband version is M8974A-AAAANAZM-1.0.190036 , Kernel version is 3.4.0 , Build number is JDQ39B , Software version is D80210b-ZAF-XX. Where can I get latest stock rom (assume V20D) from ?

  • http://www.droidviews.com/ Rakesh

    Since you do not have a backup, it’s very difficult to get it back. How did you lose the IMEI?

  • Arthur Queiroz

    Rakesh, I forgot to backup the EFS folder, and I lost the folder. can i solve this problem? sorry for my bad english.
    PS.: I have an D805 (Brazil)

  • Anoop

    Thanks for the reply. I have tried it, but it showed the following error on reaching 3%. Page_Error ºÎºÐÀÔ´Ï´Ù ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù. Do you have any idea what the possible problem be?

  • William M

    I am able to get it out of fastboot and into download mode now, but it is still in TMOB mode and now has a bootloop error. I’ve tried to flash the VZW firmware with both KDZ and TOT method, but it errors out (I’m thinking because of the 801 kernel I loaded bc I’m an idiot). What can I do? It bootloops too fast to install TWRP and re-root/flash software.

  • http://www.droidviews.com/ Rakesh

    Hi, sorry for the late reply. I just missed your comment. Flash the original VZW firmware first and root it.

  • http://www.droidviews.com/ Rakesh

    No, you can’t restore TWRP backups with LG Flash tool. Flash toll recognizes only files with .KDZ and .TOT extension.

  • http://www.droidviews.com/ Rakesh

    You can try it.

  • Bryan Miller

    Hello, I have the VS980 g2 and I erased the phone by formatting with TWRP now I can only get to download mode. I have several backups and xdabbeb zips saved can I use the LG Flash Tool to flash one of these to my phone?

  • Anoop

    Can this be done if USB debugging is not turned on. Because i have only recovery mode and download mode now. Boot to home screen. Is there a way to flash the stock rom? PS : no custom recovery tools are installed, phone is rooted

  • William M

    Hello Rakesh;

    I installed a D801 Kernel on my VS980 after flashing a TMobile ROM in the hopes of enabling wifi calling and mobile data when I switched carriers, but it is now stuck in FastBoot mode.

    I can get the phone into download mode, but nothing else past the “Firmware Update” screen. I can’t use the LG Flash tool as you recommended bc it’s asking for username and password. What can I do to either 1) unbrick it back to it’s previous state or 2) get it all the way back to stock Verizon and start rooting from scratch?

  • http://www.droidviews.com/ Rakesh

    Okay, try reversing things. I mean D802 firmware and D800 DLL.

  • Guillermo Feliz

    also i was able to check that the software version the imei doenst show and under model it showed d802 but my phone its an att d800 white.i bought it like 2 month ago you think if i send it to lg they would fix it or send me another one?

  • Guillermo Feliz

    thats what i did and it wont take it it tells me wrong dll cause my phone thinks its and d802 now and the touch aint workin i manage to get inside home screen enable debug but the drivers wont installed it rebooting alot it wont stay on for to long i was trynna root and nothing wrong dll and firmware it will let me flash the d802 but not the d800 now its there any other way?thank you very much for your time.

  • http://www.droidviews.com/ Rakesh

    You should also try a different USB port.

  • http://www.droidviews.com/ Rakesh

    Proper driver setup is compulsory.

  • http://www.droidviews.com/ Rakesh

    Enable developer option, go to download mode, download the correct firmware use the D800 firmware file and D802 DLL file.

  • Guillermo Feliz

    hello rakesh i accidently flashed an d802 rom on my d800 lg g2 now my phone thinks its an d802 in tried the lg flash tool but it gives me an error( cross dll )it will flash the d802 tot but it reboots randomly the touch screen doesnt work correctly i can get into download mode i can do a factory reset but its still thinks its an lg g2 d802 is ther anyway i can reflash my custom firmware which is d800?also i cant see my imei or software version please help?

  • Anukrit Bhargava

    Hi Rakesh,
    Do I need to install the B2C client?

  • Robbie

    Just tried it again with a fresh download of the KDZ, here is the exact error im getting in the update log:

    08:04:47 : wParam : 100, lParam = 3146241

    08:04:47 : MODEL DLL Event : (100, 3146241)

    08:04:47 : Step : TYPE_WPARAM_UPGRADE_ERROR

    08:04:47 : CleanModelDll() : Free Model.dll

    08:04:47 : _DetachDLL Call

    08:04:52 : _DetachDLL Call End

    08:04:52 : Page_Error ºÎºÐÀÔ´Ï´Ù

    08:04:52 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

    Thoughts?

  • Robbie

    Also does it matter that the drivers for the phone modem don’t load properly but the others do? So the USB and COM/Serial drivers have loaded fine.

  • Robbie

    Hmmm I have tried two different ones thus far, I’ll go buy a new one as a last resort though. Also, when I load up the R&D test tool each time, in hte small server window there is always this line:

    !->27/06 07:45:21 [127.0.0.1:54474>9002] (t1 4) >swdataclientinhouseUpTestEX_1.1.4.3.cab(Undefined/default)

    Error. File not found.

    It doesn’t ever prevent the recovery from starting though, but could this be causing an issue at all?

  • http://www.droidviews.com/ Rakesh

    Hi, I strongly suspect you are using a faulty USB cable. Try another!

  • Robbie

    My flash gets stuck at 49% every time with this error:

    01:36:26 : Page_Error ºÎºÐÀÔ´Ï´Ù

    01:36:26 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

    What is causing this? Would really appreciate a speedy response, thanks!

  • Sundaraprasad

    For me when i went to stock firmware and went into download, no rooted & no custom recovery. I went to stock 4.4.2 OR LS980ZVC , but i think version doesnt matter.

  • http://www.droidviews.com/ Rakesh

    Make sure the KDZ has been downloaded properly.

  • http://www.droidviews.com/ Rakesh

    Do you have 20D firmware version installed on the device?

  • Misko

    I have “backup” from LG PC Suite (LG G2) when I had 4.2 android.
    What will happen if I restore that file now.. (currently on phone is 4.4 kitkat android)?

    I really want to downgrade without loosing warranty.
    I can’t stand this kitkat audio bugg.

    Any help?

  • prince bhardwaj

    But is there any way to remove this,I’ve to give my phone to repair and I’m unable to get into hard factory reset but I can do it from the inside… any help?
    Thanks in advance.

  • http://www.droidviews.com/ Rakesh

    It’s the olds custom flash counter that will be there because you rooted the phone in the past.

  • Ganesh Mudiraj

    i have lg g2 16gb d80210c-ind-xx i want to knock code please help me thanks…

  • prince bhardwaj

    It worked… thanks a lot. rom is installed,,, but when I go to download mode it’s still showing Rooted.. i also did the factory reset.

  • http://www.droidviews.com/ Rakesh

    Try downloading again on a stable internet connection.

  • prince bhardwaj

    I use the download manager to download the file and i tired 3 times same problem.
    Any Help??

  • http://www.droidviews.com/ Rakesh

    We always try our best to assist our visitors! :-)

  • Khairul Azrul

    Now im using Jelly Bean 4.2.2 stock firmware. Can i use this method to upgrade kitkat 4.4.2 ?

  • Sundaraprasad

    Thank you for your patience reply to Rodriguez, I probably might have solved my issue. I banged my head in xda all day long & I was not allowed post comments, I couldn’t figure out anything. Thanks once again

  • http://www.droidviews.com/ Rakesh

    Make sure the firmware file has been downloaded properly.

  • prince bhardwaj

    Hi Rakesh,

    NEED Help!!! I have LGD80210b-SEA-xx 32gb indian version.I tried the D80220B file. it is showing extract file error and also showing try to connect to the internet when i do the upgrade test in UpTestEX_mod2_marwin. the only thing i have in my phone is TWRP Recovery.

    PLEASE HELP!!!! i got camera problem so i have to take my phone to the repair center and i needed to unroot it and remove the twrp recovery.

    HELP HELP!!!!

  • http://www.droidviews.com/ Rakesh

    Tell me about your country/carrier and the firmware you want.

    Your reply wasn’t quick enough though. ;-)

  • MMita

    HI, thank you your quick reply, I will do that. I hope I have the previous (before KitKat) version of flash file. If not could you suggest a place to download from?
    Thank you!

  • http://www.droidviews.com/ Rakesh

    Hi, LG recovery will not work with a custom recovery installed on the phone. Flash the stock firmware back, recover the app you want and then if you wish to, root and install TWRP.

  • MMita

    Hi Rakesh,

    before I start to restore the stock LG2 firmware please help me to decide what to do: Before I flashed the LG2 to KitKat I have made a full LG backup. After that I had successfully flashed to the new KitKat with your help. As it turned out there is one application’s data which I need badly from the backup. I have tried to restore with LG restore but the process hangs up because the phone reset launches TWRP and whichever option I select the LG restore is not able to continue. Is there any way to use TWRP and do the LG recovery? If not than how can I remove TWRP to enable to run the LG restore process? If there is no simple answers for these than I have no other option to restore the stock flash version and run the LG restore. What is your recommendation? Your help is appreciated in advance. (LG D-802 32GB European version)

  • http://www.droidviews.com/ Rakesh

    Download the 20D firmware for Open Europe: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW773695432109876543213/D80220D_00.kdz

    It has Knock Code.

  • Lucian

    I have lg g2 eur software and i want to have knock code, it is possible? if is , how ? Please anwser, thanks

  • http://www.droidviews.com/ Rakesh

    No, it doesn’t work on Mac. To get OTA on rooted device, use OTA Root keeper: https://play.google.com/store/apps/details?id=org.projectvoodoo.otarootkeeper

    You can also try this:

    1. First download ES File Explorer from Google Play and don’t move to SD card.

    2. After that launch application and click on the slash button.

    3. Now tap the phone menu button to reveal new options and Root Explore setting it to ON.

    4. Next, allow Superuser to grant root privileges to the app.

    5. Navigate to System folder, then “bin” folder, then find “su” file.

    6. Select SU by pressing continuously on it and then delete.

    7. Navigate into xbin folder, in the System folder and delete the “su” file.

    8.In the app folder from System folder delete the Superuser.apk file.

    9. Reboot your device. Your device should now be unrooted.

  • Jarred Duncan

    does this work for mac?

  • http://www.droidviews.com/ Rakesh

    What issue are you having?

  • Jim w.

    There are hundreds of people with Australian (D802T) models that have massive problems with this procedure. It should be posted as a warning

  • http://www.droidviews.com/ Rakesh

    It’ll work, don’t worry!

  • Mornay

    Thank you for your feedback.

    I am currently downloading LG G2 D802 V20D (Europe Open) KitKat Firmware.

    Hopefully it will work.

  • http://www.droidviews.com/ Rakesh

    Sorry, the firmware for your country is not available for download. If your phone is not carrier branded, you can try any unbranded firmware.

  • Mornay

    Hi Rakesh,

    Thank you for the feedback. The country is South Africa.

  • http://www.droidviews.com/ Rakesh

    Which country?

  • Mornay

    Hi I need the Firmware for the South African variant of the G2 (D802, 16GB). Any idea where I will be able to find this?

  • Pranav Siddharth

    can any one help me install twrp or cvm recovery on my lg g2 d802T pease!!!!

  • Pranav Siddharth

    k thanks anyways i installed it and it still shows memory as 32 gb

  • http://www.droidviews.com/ Rakesh

    Well, you can install it but your phone’s memory might be reduced to 16 GB.

  • Pranav Siddharth

    i have an indian lg g2 d802T 32gb one can i flash the 16 gb one cause there is no 32gb firmware available

  • http://www.droidviews.com/ Rakesh

    Glad to know you could finally restore your phone. As for the SIM Unlock, it should stick even after software update. Actually it depends. If the update overwrites the partition that contains SIM info, you might lost it.

  • http://www.droidviews.com/ Rakesh

    Well, that tip has already been given on our tutorial too: http://www.droidviews.com/how-to-restore-lg-g2-to-stock-firmware/3/

  • Ivex_Rodriguez

    OMG, after bricking my baby, i finally managed to flash stock ROM, and hack the SIM, thank you very much! @DroidViews:disqus
    Now, i have installed LS980ZV7, do i have to stick with this one or can i upgrade to newer versions? Will the SIM Unlock maintain?

  • Chris

    One very important note, which took me a while to figure out (thankfully, hyelton’s post – listed as source #1 for this article – gave this explanation).
    When I plugged in my G2, it defaulted to COM10 port. In order to be recognized by LG FlashTool, I needed to manually set it to 41 in the device manager.
    Edit: this is a Verizon model, in case this matters

  • http://www.droidviews.com/ Rakesh

    In that case, you’ll have to start from scratch. Flash the stock ROM.

  • Ivex_Rodriguez

    I just did that, and when i reboot, it still keeps looping on the LG logo… :(

  • Ivex_Rodriguez

    I just did that, and when i reboot, it still keeps looping on the LG logo… :(

  • http://www.droidviews.com/ Rakesh

    Flash the ROM again. Before installing wipe data, cache, and system.

  • Ivex_Rodriguez

    Well, first i did not back up my data :( … i did a normal wipe, without erasing internal storage, it wiped dalvic and cache, then installed.

  • Ivex_Rodriguez

    Well, first i did not back up my data :( … i did a normal wipe, without erasing internal storage, it wiped dalvic and cache, then installed.

  • http://www.droidviews.com/ Rakesh

    What things did you wipe? See the TWRP steps here: http://www.droidviews.com/how-to-install-custom-rom-on-nexus-5/

  • Ivex_Rodriguez

    I replied, i said first i installed TWRP, then i downloaded the ROM you gave me, then booted to recovery mode using TWRP, did a wipe, and instaled the ROM, it said successful, but when i reboot i just keeps looping on the logo… The phone does not switch on, but i still have the recovery and downgrade mode (or something like that)… help?

  • http://www.droidviews.com/ Rakesh

    You did not answer my question: Can you tell me the steps you performed before installing the ROM in TWRP?

  • Ivex_Rodriguez

    hello? still with my phone bricked here, a little help?

  • Ivex_Rodriguez

    Well, i installed the TWRP, downloaded the ROM you told me to, booted up to recovery mode, did a wipe, and installed the rom, it said successul, but when i reboot the phone just keeps looping on the logo.

  • Liam Atoui

    thankyou :)

  • http://www.droidviews.com/ Rakesh

    Yes, you can.

  • Liam Atoui

    Hi i have an LG G2 D802T Australian model although i have a 16gb model, from optus. Can i flash the 32GB firmware?

  • http://www.droidviews.com/ Rakesh

    Can you tell me the steps you performed before installing the ROM in TWRP?

  • Ivex_Rodriguez

    Phone is kinda dead now, plz help.

  • Ivex_Rodriguez

    So phone is kinda dead… now what?

  • Ivex_Rodriguez

    Oh no… i’ve downloaded the ZV8 flashable room, and installed via TWRP, now the phone just loops on the boot logo, it doesnt turn on any more!

  • http://www.droidviews.com/ Rakesh

    Yes, it might.

  • Ivex_Rodriguez

    Replacing the whole folder was the cause of this error, so i replaced again and it didnt work. if i flash the ZV8 will it fix the problem?

  • http://www.droidviews.com/ Rakesh

    Since your phone is on ZVC, you need to replace the whole carrier folder.

    http://www.droidviews.com/how-to-sim-unlock-sprint-lg-g2-ls980/

  • http://www.droidviews.com/ Rakesh

    Sorry, I might have missed the Sprint model. Since you have root install TWRP: http://www.droidviews.com/install-twrp-recovery-on-lg-g2-running-android-4-4-2-kitkat/

  • Ivex_Rodriguez

    Ok, so now i have another issue, i must have deleted something in the career folder, now when the phone starts it crashes the messaging, and if i insert a SIM card it keeps crashing the .com.android.phone, can you help me out?

  • Ivex_Rodriguez

    My phone is rooted, but it does not apear on the compatible models on the website you gave me, i am using a LG G2 LS980 Sprint.

  • http://www.droidviews.com/ Rakesh

    Sorry, it is ZV7.
    There is another way you can go back to ZV8. Root your device and install TWRP: http://www.droidviews.com/root-and-install-twrp-recovery-on-lg-g2-verizon-att-sprintt-mobile-bell-rogers/

    Download the flashable ZV8 ROM: http://www.androidfilehost.com/?fid=23269279319196174

    And install the ROM via TWRP.

  • Ivex_Rodriguez

    OMG… another 2GB file? but i already have ZVC installed, i was downloading ZV8, because SIM unlock is not working with the ZVC.

  • http://www.droidviews.com/ Rakesh
  • Ivex_Rodriguez

    Now there’s only T-Mobile roms! A little help?

  • Ivex_Rodriguez

    There is no more LG G2 Sprint Rom on the download links!

  • Ivex_Rodriguez

    Oh no! The link to LS980ZV8 is no longer available! What happened?? my download on DAP is on 90% now and it cant continue without the link! Plz help 0_o

  • http://www.droidviews.com/ Rakesh

    SIM lock hacks work only on selected firmware versions.

  • Ivex_Rodriguez

    Thank you, been downloading the 2GB firmware for 3 hours now (and its still not finished), it’b a shame if i couldnt use it! lol…

    And also, is the room LS980ZVC the reason why the SIM unlock might be failing? I followed every step, and it is not working.

  • http://www.droidviews.com/ Rakesh

    Yes, you can downgrade.

  • Ivex_Rodriguez

    Correction: i have LS980ZVC*, can i flash a LS980ZV8* ?

  • Ivex_Rodriguez

    Hi, i have a LG G2 LS980VZC, can i flash it with the LS980VZ8 rom?
    I am not being able to unlock the SIM with the current state.

    LG G2 LS980 Sprint
    Android 4.4.2 LS980ZVC

  • Joakim Hagenfeldt

    I got driver install error on step 18, and now im stuck in Firmware update.
    What do i do? thx for all your help

  • http://www.droidviews.com/ Rakesh

    Here is the latest 20D firmware for Northern Europe (Finland,Sweden,Norway,Denmark): http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW197695432109876543213/D80220D_00.kdz

  • http://www.droidviews.com/ Rakesh

    Then go with the Northern EU.

  • http://www.droidviews.com/ Rakesh
  • Joakim Hagenfeldt

    No

  • http://www.droidviews.com/ Rakesh

    Okay. Is you phone branded?

  • Joakim Hagenfeldt

    KK

  • http://www.droidviews.com/ Rakesh

    You want JB or KK?

  • Joakim Hagenfeldt

    I have a swedish LGG2 (d802 int) is the Northern EU file the right version to install?

  • http://www.droidviews.com/ Rakesh
  • Joakim Hagenfeldt

    On method 1 step 5 it says i should download some files but the link takes me to some taiwan and malaysian files… what do i do?

  • Alex Chi

    When I run The THing, I get to the bit where i select korea and english then it starts instaling. it gets to 15% then tells me my phone isnt connected. i have installed all the drivers and put it iin download mode. my phone has Cm 11 instaleed if that makes a diffrence

  • Derek Lowrance

    Try using a different cable. You might be surprised.

  • http://www.droidviews.com/ Rakesh

    Try on Win 8.0 or lower.

  • Kaushik Khan

    when i press get phone information the software stops responding …. i’m using windows 8.1

  • http://www.droidviews.com/ Rakesh

    Thanks for the compliment.

  • http://www.droidviews.com/ Rakesh

    Just do things in the order they have been described above.

  • Udi Burg

    Thank you

  • slightee

    Should you have to install B2CAppsetup after Step 6?

  • http://www.droidviews.com/ Rakesh
  • Udi Burg

    What about LG G2 D802 16GB V20A (Israel Open) KitKat Firmware version?

  • http://www.droidviews.com/ Rakesh

    Yes.

  • slightee

    Can i use the Kit Kat KDZ for the Verizon G2 to update directly from Bone stock 4.2.2 to 4.4.2?

  • Achilles

    Did all the process but at the end i get “update R&D Tool”. Tried doing what you said (erase and replace the files with the new ones) but still getting this message…Please help. Phone is dead! (brazilian firmware)

  • kysiona

    Thank you very much for these detailed description.
    I have installed twrp, made a backup, then rooted my lg G2 802, everything fine until then. But the next day I installed a new android version and from then on I have not been able to start my phone normally. I can only stay in twrp.
    I have followed your instruction until step 22 and then the R&D test tool won’t work any more, it closes! Any idea how to solve this? I have Windows 8.1. Thank you!

  • kysiona

    Hi, I have the same problem!

  • Ahmad

    i have the same problem ! need help !

  • srikanth raj

    Im Stuck in backlight/Blank screen after i get error called “boot certification error” how do i downgrade to 4.2.2 without download mode please help me..

  • Andrei Pricopi

    Cum ai rezolvat-o?Si eu am probleme pe Viber si Skype…ceilalti isi aud propria voce in ecou.Imi poti raspunde in e-mail;integrala3din3@yahoo.com.Multumesc anticipat..Andrei

  • Jim w.

    Has anyone found the answer to the 49% problem. I have run out of ideas. Ive tried all posted tricks to no avail. When i flash a kdz it stops at 49%.

  • gabirizescu

    solved!

  • gabirizescu

    Hi, please help me, from tree days ago i try to downgrade my rom from 20d to 20b because i have problems with Viber and Skype, i made all the steps but in the end i have the message: You have the latest fw and….nothing after. Thanks!

  • kyle

    I get a loop when trying to install the b2c app it just keeps telling me “To check for software upgrades, you need to connect your PC to the internet and press coutinue”. I click on Contrinue but nothing happens. the same prompt shows up. Not sure how to install this.

  • Ricky Sanchez

    I am having an issue when i download the LG Mobile support tool. When i click on the file it says “To check for software upgrades, you need to connect your PC to the internet and press coutinue”. I click on Contrinue but nothing happens. the same prompt shows up.

  • http://www.droidviews.com/ Rakesh

    Press Alt+Ctrl+Delete buttons, choose Task Manager and close Notepad. You can also try rebooting the computer. Then go to Notepad or Notepad++ program and open it as administrator on your computer, navigate to the hosts file, add 127.0.0.1 csmg.lgmobile.com at the end and save the changes.

  • Chris Bulucz

    HI. I have a problem. After i click “Upgrade Start ” it does not pop up the window where i need to select the Country and language(step 22)/ It opens LG MOBILE SUPPORT TOOL and no upgrade is made. Do you have a solution to this issue? Has anyone seen this problem ?

  • Alexey Bagretsov

    The http.exe doesn’t want to open.. Any suggestions?

  • Alexey Bagretsov

    I have got one more question. I can’t seem to save the host file. It says that the file is open in another program.

  • Alexey Bagretsov

    Thank you for such a quick reply and the hint!!!

  • http://www.droidviews.com/ Rakesh

    If it’s not there, create one.

  • Alexey Bagretsov

    Hello, I can’t seem to find the LGMOBILEAX folder.. I have connected my LG G2 to the computer and i have installed the USB Drivers. The folder just doesn’t show up. Do i have to create it myself?

  • http://www.droidviews.com/ Rakesh

    Try resetting your phone.

  • Nick Hatala

    Hi, I recently flashed the European firmware to my international G2. Everything works fine except that I have no 3G connection (I can still text and make calls). please help, I have no idea why this is happening. In case you are wondering I am from Australia, however I bought my G2 from a china based seller on ebay so I honestly have no idea as to where the device comes from.

  • Nick Hatala

    I have the exact same problem! Someone help please!

  • Mor Asor

    10Q very much :)

  • http://www.droidviews.com/ Rakesh

    I have once tested a 32GB firmware on a 16GB LG without problem.

  • Mor Asor

    Hן I have a 16 GB device and there`s only firmware to 32 GB (Israel) Is it possible to install 32 GB on a 16 GB device ?

  • abstractq

    Verizon VS980

  • http://www.droidviews.com/ Rakesh

    Great! Please mention your device model too! It helps others.

  • abstractq

    Worked perfectly. . .this was a real lifesaver!!

  • TsarNicholas

    Worked perfectly with my Verizon VS980! Thank you!

  • http://www.droidviews.com/ Rakesh
  • Winnie

    Is there a firmware for Singapore?

  • Nick Hatala

    Why is there no storage variants (16gb, 32gb) for the Europe open firmware? I have a 32gb G2. Can I install it?

  • http://www.droidviews.com/ Rakesh
  • Zach Krpan

    Which one should I use then, or does it not matter. I have the 32gb version T-MO. It’s rooted stock 4.2.2. In attempting to go to stock to update to kit Kat

  • http://www.droidviews.com/ Rakesh

    Those that end with 10g and 10c are 4.2.2 JB firmwares.

  • Zach Krpan

    In the downloads section for the T-Mobile variant has three downloads one for kit Kat. The other two end with g and c? I’m assumming they represent the 16gb or 32gb versions. Don’t want to use the wrong one.

  • http://www.droidviews.com/ Rakesh

    Do the Step 8 again. You must be making some mistake. The CSMG BC2 Client has already been provided in the guide. Seems you missed that!

  • http://www.droidviews.com/ Rakesh

    Great!

  • http://www.droidviews.com/ Rakesh

    Do this: open Notepad++ app as administrator, navigate to hosts file, add the line and save the changes. Let me know.

  • http://www.droidviews.com/ Rakesh

    What do you mean by G and C? As for OS compatibility, I tested it on Windows 8, Win 8.1 might pose some problems in configuring the drivers. If you cross that line, evrything should work fine.

  • Anthony

    This is a very helpful guide, I’m just stuck on a few parts. I can’t edit the hosts file under C:/windows/system32/drivers/etc it just says access denied. I can’t give wordpad administrative access to have access to system32, and I don’t know how to fix that. After that, I think I can handle the rest.

  • Eva

    Im to please help. Ten times doing and the same problem

  • Ryan Kreuzer

    Fixed it, I forgot to change the COM to 41 in device manager.

  • kyle

    did you find out the solution i am getting this problem

  • Zach Krpan

    Hi, Could use some clearing up. I’m going to do this method on the T-MO version, however there are two downloads one is G and one is C? Which one am I supposed to use. Also will this work on Windows 8(8.1)?

  • http://www.droidviews.com/ Rakesh

    Thanks for the appreciation!

  • Le

    Loaded up the wrong DLL file, LOL. This guide is very thorough and is much appreciated for someone who was struggling to get the OTA update with Root. It allowed me to get back to 100% stock, update, then reroot!

  • http://www.droidviews.com/ Rakesh

    Glad to hear, Sean!

  • Sean

    Worked like a charm. Thanks so much for the guide! Very easy to follow and worked great for my verizon VS980

  • Ryan Kreuzer

    VS98011A_01.tot

  • Josh

    I am having an issue with the drivers in that when my phone is connected to my computer in download mode, it’s listed in device manager as “SAMSUNG Android Phone – USB Modem Phone ADB port”. I’ve uninstalled and reinstalled these drivers and run the lg driver updates multiple times but nothing is working. please help.

  • Saher Khateeb

    pleas some help!
    I booted the phone to download mode and connected it and did as described but the same popup is pooping.
    i tried both methods but nothing is working

    Can you help plz?

  • Chris

    Must have missed that part some how, sorry. But the added detail definitely makes it easier to understand.

  • Saher Khateeb

    after I click the Upgrade Start button i get this message…
    what should i do?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing, Chris, but the step 3 in the verizon method clearly states to set up the drivers as described in the AT&T section.
    PS. for more clarity, I have added some more details now. Thanks!

  • Chris

    I had issues with the Verizon method until I read through the ATT method. Noticed that the ATT method states to switch the Com Port to 41, so I gave it a shot, and it immediately started the update process. Not sure if others are having the same issue or not, but I figured I would share my experience.

    I booted my phone into Download Mode (ensure all drivers are installed), went into Device Manager > Ports > LGE AndroidNet for VZW USB Serial Port > Right click Properties > Port Settings > Advanced > Change COM Port Number to Com41

    Phone went through the update process, despite ending with a “Download FAIL!!!” after the “waiting for reset” step in LG Flash Tool (phone restarted itself, and booted up normally), but all is well, and the phone is back to out of the box stock.

    hope that helps anybody that might be having issues with the Verizon method, unless it was just me, in any case, good luck

  • http://www.droidviews.com/ Rakesh

    What’s the extension of your firmware?

  • http://www.droidviews.com/ Rakesh

    Hey, I was really under a misapprehension that all firmwares for the VZW G2 have .tot extension. Thanks for sharing, I’m going to add it in the tutorial. I am happy that the guide helped you. Good luck for the root and recovery!

  • Ryan Kreuzer

    Same with me, would love to have a reply.

  • Eduardo Perdomo

    great! thank you so much!!! i have my phone back! excellent tutorial

    you should put on that on the Verizon method you need to download the TOT file, not a KDZ file

    but thanks for your help, now to your guide for rooting and getting a new recovery

  • Scotty Richmond

    So it goes all the way through to this (OnStepMsg STEP_TYPE_ENV_ERROR delete m_pLGCyonUpdate) and then just sits and does nothing any thoughts?

  • http://www.droidviews.com/ Rakesh

    You need not change it to KDZ. Just make sure the firmware is meant for your phone model. If it is so, just follow the correct guide from above.

  • http://www.droidviews.com/ Rakesh

    What problem were you encountering?

  • Scotty Richmond

    If you have a firmware that downloads as a .tot do you change it to a .kdz?

  • Le

    When I tried to assign the DLL, it says I have the wrong DLL file.

    I extracted it from the Megalock.dll.zip and replaced it, but still showing “Wrong DLL File”. Is anyone else experiencing this?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing your experience with us, James!

  • ANTHONY CHILDERS

    Thanks rakesh your always a great help

  • James Puttenham

    ok, so the download worked, sort of. the phone works fine (so far) going to try and re-root and re-install TWRP to test it out. but at the end of the “phone reset process” the flash tool said install failed. heres a picture of what i saw. dont know if its a big issue, but ill post any problems if i have any. also, you are awesome! thank you so much for the help and troubleshooting! its one thing to know how to do something and another entirely to be able to help out with that said “something”. keep up the good work.

  • Samil

    I have verizon. Doesn’t work for me. The % on the phone stays at 0 and it just says READY! under COM41

  • Kyle

    I figured that out and the rest of the process went smoothly, thank you! It was a bit confusing though with the instruction to connect after launching the tool.

    Another note for others out there: Use a good USB cable! I had a small one that was causing the process to fail until I read a post that mentioned that he switched cables to his LG supplied one and when I did that, there were no problems at all.

    Thanks again for the help!

  • ANTHONY CHILDERS

    Ok thanks again always a big help

  • http://www.droidviews.com/ Rakesh

    Yes, to get official OTA, you must be fully stock.

  • ANTHONY CHILDERS

    Do i need too turn my phone back to stock before i receive the new update

  • http://www.droidviews.com/ Rakesh

    What is your firmware extension- .KDZ or .TOT?

  • http://www.droidviews.com/ Rakesh

    while you boot into the download mode, you phone should already be plugged to the computer.

  • Kyle

    So the question for VZW is: when do you plug the phone into the computer in download mode. The instructions state:

    11. When the firmware is downloaded, boot your LG G2 into Download Mode. To do this, press and hold the Volume Up key and then plug the USB cable.
    12. Launch LG Flash Tool.
    13. Connect your G2 to computer via USB cable.

  • James Puttenham

    Thank you very much! Which method above should be used with the link provided?

  • grayson360

    Any reason I’m not having any luck? WIN7 64 bit. The part I get stuck at is step 22. The percentage never increases.

  • http://www.droidviews.com/ Rakesh

    Great!

  • la

    German LG G2 (d802) Vodafone. 16 GB. Crashed my phone with OTA and LG Suite Update. Cert error.

    Was a long process. Partitions overwritten with ubuntu, then laf overwritten and then this guide (no other worked for me, tried hours…). I searched a kdz on hyelton page (no vodafone branding, KitKat), and it works

  • http://www.droidviews.com/ Rakesh

    Just use the Verizon method.

  • http://www.droidviews.com/ Rakesh

    Then try rebooting the device or try a factory reset!

  • http://www.droidviews.com/ Rakesh

    Which model of G2 do you have?

  • la

    Thank you very much. Your guide works for me!

  • Rafael Bañuelos

    yes, number perfect IMEI

  • grayson360

    So when doing the verizon method, do I have to do the first 17 steps or can I just go straight to verizon?

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Does your phone show the IMEI?

  • Rafael Bañuelos

    My lgg2 ls980 the process stops at 96%. If you start but does not detect my sim card. Help

  • James Puttenham

    Question, and this may be a stupid one, but we’ll this work for my sprint LG g2 ls980 32 g? Reason I’m asking is I didn’t see any ls980 firmware, only s980 and other versions.

  • http://www.droidviews.com/ Rakesh

    Make sure you have installed the USB drivers and that you device is shown connected in Windows Device manager in download mode

  • RakeshISBOSS

    Hey rakesh, GOOD ARTICLE MANG! I have tried it on windows 8 and windows 8.1 does it not work? I follow the instructions perfectly but every time Uptest freezes up during read information from phone / Any help would be appreciated.

  • http://www.droidviews.com/ Rakesh

    Great! Which model do you have?

  • Roscoe

    Mobile was stuck on Firmware upgrade and wouldn’t work for days, after reading and downloading for some 3 hrs it now works perfect thanks so much!!

  • http://www.droidviews.com/ Rakesh

    Glad to know! I don’t know why some Verizon users reported earlier that the method did not work for them.

  • Atrain

    Just want to say that the instructions for the Verizon version worked perfect. Returned to stock! No problems! Thank you.

  • Conradino

    i have installed cloudflex2.0, but when wanted to come to stock jb, using the lg mobile support tool i get stuck in 49%. and then tried lg flahtool i get download fail. device model is different check phone or dll. thought i have done it before successfully with both ways. please respond will be wating thanks.

    i want to go back because camera is not working properly.

  • Guest

    i have installed cloudflex2.0, but wheni wanted to come to stock jb, using the lg mobile support tool i get stuck in 49%. and then tried lg flahtool i get download fail. device model is different check device or model. thought i have done it before successfully with both ways. please respond will be wating thanks.

  • Mark Christian

    Hello Rakesh. Thanks for your efforts. I’m in need of some dire help. I think I just bricked my phone permanently. The install was going well then the usb unmounted during the process. Now twrp is gone and the LG logo appears for a moment and then disappears and I’m left with a blank screen. Holding the sound up doesn’t does not do anything. Is there anything else I can try?

  • http://www.droidviews.com/ Rakesh

    Make all preparations (till step 17) and get all files from method 1 before proceeding with method 1.

  • Canerr

    Hello Rakesh, Firstable thank you for detailed tutorial. But when i try to run automatic offline procedure i get this error: permission denied, code:800A0046, line:71 char:2 . Can you give me an idea how to fix this error? Thank you for help!

  • Justin Daley

    this was on the verizon version step 22 is as far as it goes

  • Justin Daley

    tried your fix and all goes well untill it says unplug usb and boot into download mode.. i go right back to fastboot menu.. any ideas?

  • http://www.droidviews.com/ Rakesh
  • saabthedragon

    Ok … I have to wait this tutorial, thank you very much !

  • http://www.droidviews.com/ Rakesh

    I am going to write a tutorial to fix the issue.

  • saabthedragon

    I reset the phone through recovery, I installed 32GB version of Android: 4.2.2. over 4.4, 4.4 over 4.2.2 … no change … just do not know what I’d do

  • http://www.droidviews.com/ Rakesh

    Try a hard reset via recovery.

  • saabthedragon

    Sall Rakesh … I think I have the wrong version of the software and now my phone no longer has the 32gb but 16gb … just like all her memory back ? I installed the original 32gb and nothing has changed … all 16gb are available ! Thank you very much!

  • Danny

    Thank you! The Hong Kong firmware just saved my life after a failed attempt at installing the EU firmware on a HK device, I set out on this firmware mission hoping to downgrade to Jellybean though. I don’t suppose you have a link to the JB firmware for the 32gb HK model do you?

  • Miles

    Both the link and the mirror for step 7 of “Installing Firmware on Verizon LG G2″ are broken. I can’t get the first method of restoring my Verizon LG G2 back to stock firmware to work so I’ve moved on to the “Installing Firmware on Verizon LG G2″ method. However, without the necessary files I can’t do anything. Please update the links. Thanks!

  • http://www.droidviews.com/ Rakesh

    Hi doc, the methods described below are fully tested and work flawlessly if followed correctly. Do things again more carefully.

  • Saidalavi P.P

    Hello,
    sorry , I forgot to mention that I tried the offline method also, but when I double clicked on vbs file, error message came as ” no script avaible” , So kindly help me

  • Saidalavi Padinhare Peediyakka

    Helllo,
    I accidentally upgraded to Kitkat 4.4.2 in LG G2 D802. Due to my enthusiasm, I rooted it with IO root25 method. But it did not give full root , but the recovery associated with it is not useful and behave like a virus. I did so many methods to get out of this and to downgrade it to my previous 4.2.2 firmware, but everything failed. Finally I came to your blog, and I am stuck in the line ” run http in the shttp folder’. I found http.cfg file there , which I can not run.Without that steps you proceed to upgrade, it sayd no internet connection, reetry.
    So kindly help me how to run http in my windows 7 computer and then how to downgrade.
    thanking you

    Dr.Saidalavi

  • mcdonsco

    This isn’t working for me…I have a VS980 on Verizon and it does NOTHING from step 22 to 23 on method 2….nodda….I’m finding that it’s IMPOSSIBLE while in download mode to perform step 22 as the phone IMMEDIATELY reboots when you power it off from this mode. I’ve thus tried it while leaving the cable plugged in and then I can get it to go back into download mode immediately, but again, not without leaving the cable plugged in.

    And then it just sits there…LG Flash tool screen showing ready on com41, phone shows 0% on firmware update endlessly.

  • http://www.droidviews.com/ Rakesh

    Hi, all firmwares that do not have 16GB mentioned in their names are meant for 32GB variant. Here is the 32GB firmware for Hong Kong: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW015395432109876543213/D80220A_00.kdz

    As for the second method, all preparatory steps are the same. You have to put device in Download Mode and connect it to computer.

    Of course, the method has been tested by me and testified by users too!

  • Mažvydas Mažvis

    Hi Rakesh,
    First of all let my agree to commentators and say that you are very patient and helpful. Thanks!
    Now let me ask you couple questions.
    First. I have Hong Kong LG G2 32 GB (DB80210d-HKG-XX) and was wondering if there is an Europe based version of kitkat for 32 Gb G2 without bloatware.
    I already downloaded LG G2 D802 32GB V20A (Germany Open) KitKat Firmware but I am unsure about using it because the file downloaded does not state that it is for 32GB, ( In heyltons list Germany images also does not say that they are for 32gb,I could only see 16GB mentioned, although one is without any numbers) have you tried this and can confirm that it not gonna mess up my storage or even something more important.
    Second question is regarding method 2. This one looks much simpler than first one from first glance so I was wondering is there any reason to use first one. One more thing which also confuses me is that I do not see a step on the second method to connect the phone to a computer. Could you specify?
    Thank you!

  • http://www.droidviews.com/ Rakesh

    Do you use Windows 8/8.1?

  • Calvin Guidry

    Why can’t I find the hosts file? I have Imhosts, networks, protocol, and services. I have everything set up and ready to go but I can’t find this dang hosts file.

  • http://www.droidviews.com/ Rakesh

    Okay.

  • james

    My touch screen on my LG G2 (802) became uncalibrated/faulty after a failed installation of kit kat. I was told that restoring the firmware would help. However I cannot activate usb debugging mode by using the touchscreen….. as its not really working. In consequence, I’m unable to instal firmware using the above method. Is there anything I can do to restore firmware??

  • http://www.droidviews.com/ Rakesh

    All I can say, you must be making some mistake. My guide is as detailed as it can be.

  • http://www.droidviews.com/ Rakesh

    Great! Keep visiting and do not forget to share the tutorial in LG G2 users communities.

  • http://www.droidviews.com/ Rakesh

    I am unable to understand the language. English, please!

  • Andrew Bryancigelo

    Thanks alot!!! I dont know why but my g2 doesnt get any notification for kitkat update even the update suppose to be open on OTA. This method makes me able to update my g2. At first the R&D keep asking for update software, after i download the LGMOBILEAX.zip at the dropbox, the problem solved!!! Thanks for the good method!!!

  • Jose Montenegro R

    The error !!! Muchas gracias!

  • http://www.droidviews.com/ Rakesh

    Then try to install a custom recovery on the device and try to flash the T-Mobile ROM.

  • Stve

    I have, many times, and many other examples. Thinking it would be great to sideload a zip file of the image but no luck yet. At this point any working rom would be better then the KItkat with crazy touch screen probrems.

  • http://www.droidviews.com/ Rakesh

    Have you used the firmware restore guide?

  • http://www.droidviews.com/ Rakesh

    Sounds pleasant! :)

  • Stve

    I have the same problem, I rooted the phone Tmoblie D801, never install custom recovery, then it kept wanting to update but the update failed.. Moving on I grabbed a couple KItKat updates and installed Twrp. But the Kitkat update was for D802 and now my touch screen is FUBAR. So after hours of getting debug to work, the custom recovery is gone, I can get to android adb or LG Firmware update. The LG Firmware update fails about 49% into the install Page_Error ºÎºÐÀÔ´Ï´Ù
    : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù. I think it is because the different model numbers now and getting anything on the sdcard and internel is impossible.

  • wiralim

    This Article save my phone

  • wiralim

    thanks…

  • http://www.droidviews.com/ Rakesh

    Glad to know!

  • Kareem

    confirmed now its working and now my bricked lg g2 is back to stock :D thanks rakesh

  • Kareem

    no , it won’t boot on download mode

  • http://www.droidviews.com/ Rakesh

    Reinstall the drivers, reboot device and try again. Have you put the phone in Download Mode?

  • Kareem

    “the USB cabel is note connected with the phone nconnect ”

    i have usb debugging on and is connected to the pc ( installed the International USB drivers )
    please advice .

  • http://www.droidviews.com/ Rakesh
  • wiralim

    Is there no D80220a firmware?
    Indonesian model

  • http://www.droidviews.com/ Rakesh

    Download this: https://dl.dropboxusercontent.com/u/84115590/LGMOBILEAX.zip

    Extract the zip and copy its contents in C:ProgramData LGMOBILEAX

    Replace the old files if it asks to do so.

  • PeddleRD

    I have followed all the step by step instr (thank you very much) and when I open the R&D test tool and the lg support tool loads, it says “update R&D test tool.”
    I’m not sure what to do now……

  • Michael Dolan

    I’m currently on KitKat and looking to downgrade to Jelly Bean. It’s a Chinese phone and I’m trying to root it so that I can get Google Services enabled, but first I need to root the phone, which I can’t do in KitKat.

  • http://www.droidviews.com/ Rakesh

    You want JB or KK?

  • Michael Dolan

    How would I go about beginning this if my software version is D80220B and my phone is 32Gb? I’m not seeing any firmware that is similar to that software version, or model. Is it not possible for me to do this with my model? Can I use some other countries that is close to mine and 32Gb, or would that brick me?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing you experience! I would update the guide accordingly.

  • MMita

    Hi Rakhes,

    First thank you your effort to put these materials together: it is a hard work!
    I did the restore based on the guideline above and I would like to share my experience:

    - I suggest to update the filenames because these are different
    - LGMOBILEAX.zip should be downloaded separately form the same place as LG_KDZ*.zip.
    - LG_KDZ*.zip contains http.exe file in shttps directory. Norton immediately deleted this file because of Trojan signature. I tried to download from other source but I was not able to found one. I disabled temporally Norton antivirus (but not the Norton firewall) and used the VBS script to do the restore. When I started the vb script almost immediately I got a message from Norton firewall about a blocked access to my computer. This was the first time I saw this message from Norton. I believe this http.exe is really infected. Please try to check this file on your side and came back with the result. On the other hand I am asking members to check their systems and this file if they used this tool.
    - I was not able to select the language from the list at LG Flash Tool, it was empty. It did not caused further problem.
    - The process went OK, update was successful. Phone rebooted and do not be shocked: it was not working immediately right. I made the restore two times: first after the boot it gave a constant, quickly repeated message about the end of the phone process. Second restore time phone started again and again. Both time the solution was the same: factory reset with the power – lower volume buttons.

    Hope this help.

  • will

    hey,little help here my friend. i lost my mobile data (i can only access the net using wifi. no 3g and 4g) after i installed the firmware using this process. did i mess up my phone or something? i did a factory reset after installation. everything’s working good except that mobile internet.

  • Evangelos Sarlis

    Hello, in case that the IMEI of device is “null” after the whole process how i can repair it or fix it? Any idea?

  • http://www.droidviews.com/ Rakesh

    All 4 methods described above work and have been tested successfully, so I have no doubt about them being wrong. You must be making some mistake.

    As for the issue with the touchscreen, you should also try a data factory reset via stock recovery.

  • ndubuisi ifeonye

    Nice one, bro, after the OTA update, my G2 now has erratic touchscreen behaviours, when u click “back” all menu and home buttons activate and text message comes up. i want to go back to stock 4.2.2, but this touchscreen makes things almost impossible, especially trying to get into :debug” and other required settings to flash back.i finally managed after a week of carefully timed presses to get USB debugging on, and i have tried all ur methds, i still get errors, error in right from step 12 to 15, and when R&D Tools finally comes up, it either tells me no internet, or it sends me back to LG’S Tools software and then nothing. i have never even encountered the “change your country” dialogue box, i keep getting my software is up to date. PLEEEEASE HELP, is there no other method? even if its to fix the touchscreen? then i wouldnt need to revert to 4.2.2.

  • Evangelos Sarlis

    I cannot connect to the Download mode. i cannot find any other solution in net for this situation. Neither i can connect my device in ADB. Do you have any idea if it is possible to connect in another way?

  • http://www.droidviews.com/ Rakesh

    As long as you’re able to boot the device in Download Mode, I don’t see why it won’t work for you.

  • Evangelos Sarlis

    This description fits on a bricked mobile phone like mine? Because my LG G2 D802 looping in CWM in every reboot.

    Thank you for your help.

  • http://www.droidviews.com/ Rakesh

    I have already provided the screenshot of the contents of that folder and it is clear that everything is not right in what you have done.

    Match this image: http://cdn.droidviews.com/wp-content/uploads/2014/02/LG-G2-Firmware-flash.jpg

    with yours.

    I’ll not be able to make things clearer. It really irritates when people just ignore the instructions altogether.

  • Evangelos Sarlis

    We have any suggestion?

  • http://www.droidviews.com/ Rakesh

    Read the instructions for your device model above. If it says to disconnect internet, do it. Otherwise it is not required.

  • gorisha

    I’m interested in whether the PC has to be a disconnect, whether to be turned off internet connection?

  • Evangelos Sarlis

    Yes of course. I did something wrong?

  • http://www.droidviews.com/ Rakesh

    Can you show me the screenshot of the file path.

  • Evangelos Sarlis

    Hello Rakesh. Everything is on C:programdata path. Is anything that im missing? Perhaps is better to do any job from ADB? I stuck in CWM and in the installation in the Windows 8.1 in the LG Mobile Support Tool (photo). I am waiting any additional help.

  • http://www.droidviews.com/ Rakesh

    You will get nowhere unless you do things correctly.

  • http://www.droidviews.com/ Rakesh

    Have you copied the files to C:programdata path?
    Remember it’s not Program Files.

  • http://www.droidviews.com/ Rakesh

    Thanks for reporting back!

  • Evangelos Sarlis

    I have 2 problems in the installation.

    1) The LG g2 recognized in the device manager with exclamation mark. (!)

    2) I m doing the first method and before the “upgrade” it says to me that i need “update the R&D tool”

    My problem started when I tried to update my LG G2 D8002 to the latest Cyanogenmod Kitkat Snapshop and i stuck in clockworkmod recovery loop after returning in CWM to take backup. I tried to connect it to my Laptop but i cannot have any access in my files via my laptop. I tried to restore in other backup versions that i have already in my device and the same thing it happens. Do you have any idea?

  • James Farnell

    Cool!! Winning! 4.4.2 Online and super smooth! Thanks for the help!

  • http://www.droidviews.com/ Rakesh

    Great!

  • Óðinn Sigurðsson

    thank you for this.
    Everything went as expected with method 1 (even though method 2 seemed easier, I already was half way through method 1 when I first noticed there was another way)

  • Markus Røiland

    Okey thanks for being so patient.

  • http://www.droidviews.com/ Rakesh

    Thanks, I’ll go fine.

  • http://www.droidviews.com/ Rakesh

    As long as you’re on stock, there’s is problem with warranty.

  • Markus Røiland

    Yeah seems like it, thanks alot. But, will this blow my warranty or anything like that?

  • http://www.droidviews.com/ Rakesh

    LOL, so everything is fine now?

  • Markus Røiland

    did it with another pc and it worked some how. i think i pasted the files in wrong map (program files instead of programdata)

  • Markus Røiland

    yeah i tried it still wont open

  • Markus Røiland

    i don’t think i get any error it won’t start even as administrator

  • http://www.droidviews.com/ Rakesh

    What error do you get. Try running it as administrator

  • Óðinn Sigurðsson

    After reading all this, I have to say, Rakesh is a VERY patient guy.
    I really hope everything goes well on my side, got D802 in Iceland, the German version should be ok comparing to all these posts.

  • Markus Røiland

    i think everything is working exept the UpTestEX_mod2_marwin.exe won’t open

  • http://www.droidviews.com/ Rakesh

    You’re doing something wrong. See this video: https://www.youtube.com/watch?v=F_UjJiIzgMI

  • http://www.droidviews.com/ Rakesh

    Try another method:

    1. Open Offline Update folder and run Automatic Offline Procedure.vbs in LG_KDZ_FW-Update_OfflineFix folder

    2. now R&D test tools appear please select KDZ File

    3. select Normal web upgrade test

    4. Select Upgrade start

    5. In Select Country & Langauage Please Select Country to Different Country (do not worry if does not has Langauage to select )

    6. Process Flashing firmware start…Please waiting just moment.

    7. for process 100% you is finishing flash return to stock firmware

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Did you try deleting and re-copying the files to C:ProgramDataLGMOBILEAX?

  • Markus Røiland

    still says “Please Update R&D Test Tool

  • http://www.droidviews.com/ Rakesh

    Markus and James, try this: go to C:ProgramDataLGMOBILEAX and delete its contents. Then Go to LG_KDZ_FW-Update_OfflineFix folder that you downloaded, open LGMOBILEAX and copy its contents and paste to C:ProgramDataLGMOBILEAX. Reboot PC and try again. Let me know.

  • James Farnell

    I am in the same position. When online, I get “please update..” when offline and rebooted, I get “please connect to Internet and try again”
    I have checked hosts file, mini server and all firewalls and antivirus off?

  • Markus Røiland

    Did it, still wont work

  • http://www.droidviews.com/ Rakesh

    Disconnect internet connection, reboot PC and try again.

  • Markus Røiland

    okey. i think i fixed it. but the pop up “select contry and language” dosent show up and istead it says “please update R&D Test Tool”

  • http://www.droidviews.com/ Rakesh

    I am unable to figure out the issue. The method works fine.

  • Markus Røiland

    i have reinstalled the drivers just to be sure and it still crashes.

  • http://www.droidviews.com/ Rakesh

    Make sure the USB drivers are installed and setup properly.

  • Markus Røiland

    i am upgrading my d802 from unrooted 4.2 to unrooted 4.4. when i press “Start upgrade”, the software crashes. what should i do now?

  • http://www.droidviews.com/ Rakesh

    Thanks, Steven!

  • steven t

    Will, you posted earlier that you’re “trying the Verizon version.” is your phone Verizon? I think you need to use the tutorial for your brand. But if it is Verizon, my advice is to try starting from scratch over again on a different computer. JUST fresh start and that way you won’t miss anything. Pay attention to the steps provided perfectly, because they are correct, and when something doesn’t work exactly like how it says, come here and ask and explain specifically what happened. Don’t skip past a step if you’re not sure if it worked. Also, when u said you got stuck on step 7, do you mean step 3 where it sent you to step seven in the other tutorial? Hopefully you can get it, it sounds like you know what you’re doing.

  • http://www.droidviews.com/ Rakesh

    Hi Steven, can you help Will Wilmer?

  • Will Miller

    So I tried it the other way at the very bottom (the Verizon version) and the LGFlashTool says ready but when I plug in my phone after rebooting into download mode, it doesnt automatically start to flash the Stock ROM on there. Help?

  • http://www.droidviews.com/ Rakesh

    Hi Will, you must be making some mistake. Please check the steps again and then try.

  • http://www.droidviews.com/ Rakesh

    You are welcome! :)

  • steven t

    it worked. thank you so much

  • Will Miller

    When I do that, it tells me to connect my PC to the internet, then click continue. I do that, and the box pops up again.

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Download and install the LG Mobile support Tool: http://tool.xcdn.gdms.lge.com/client/app/B2CAppSetup.exe

  • Fergus Muir

    Thanks this will fix my issue – do you know if the ROM you describe would work on a UK D802 16GB model ?

  • Will Miller

    Its

  • http://www.droidviews.com/ Rakesh

    I would recommend you taking the device to LG care.

  • Jeff

    I’ve done that one already and hangs during the process. I’l give it one more shot though. At this point I think the phone is bricked and may just sell it as is!

  • http://www.droidviews.com/ Rakesh

    Try to flash the T-Mobile firmware then.

  • Jeff

    Is there a solution to this problem or are our phones useless and bricked at this point?? Again the incorrect firmware is on the phone and the Flash tool renders an error wrong device model. I can only get into download mode & perform hard resets NO recovery mode is available. USB debugging is off and can not be turned on since the phone continously reboots and does not stay on for more than 10 seconds each time

  • http://www.droidviews.com/ Rakesh

    Reinstall the drivers: http://www.droidviews.com/android-usb-drivers-samsung-motorola-sony-lg-zte-htc-asus-huawei-acer/

    And set configure it correctly. See Step 5-6 in the AT&T and Sprint section. Then try again.

  • steven t

    I’ve been trying to unroot my VERIZON LG G2 and your guide worked perfectly until step 19. The download mode percent progress bar never changed from 0%. its just sitting in download mode. what can i do to fix this? did i do something wrong? the LG flashtool’s port1 (com41) says READY!! but nothing happens after i plug back into download mode.

  • http://www.droidviews.com/ Rakesh

    The steps for LG G2 D802 has been updated! Try again and let me know.

  • http://www.droidviews.com/ Rakesh

    Tutorial updated! Try it now.

  • http://www.droidviews.com/ Rakesh

    The guide is being updated. Please wait.

  • http://www.droidviews.com/ Rakesh

    Please wait, I am updating the tutorial.

  • Daniel

    I have the exact same problem… The LG support Tool opens, and then it says my phone doesnt need an update.. I’ve Tried Uninstalling LG Support Tool, and ive installed the USB Drivers.. It still keep saying that my phone is up to date…

  • http://www.droidviews.com/ Rakesh

    Okay, I’ll check that and update the guide if required.

  • Jeff

    Hey I posted regarding a device model different error I’m getting but just wanted to let you know that this method has changed slightly check the xda site

  • Jeff

    I too have teh same issues Sprint LS980 with the D803 soft device model different. No recovery mode only download and hard reset. Phone constantly turns off and on and usb debugging is not enabled. Any solution to this problem- Also there is an update to this methood on the xda-web-site appears somethings have changed slightly- Any help is greatly appreicated as I can not flash the .tot files since the flash tool checks the existing software first—–

  • asaf

    i have the exact same problem. could it be becuase i recently installed 4.4 using TWRP and had root on it as well? d802 model. installed all drivers etc. but still no go. what to do???

  • luis

    it just keeps opening the lg support tool,

  • http://www.droidviews.com/ Rakesh

    Please check back if you have left anything or made any mistake. Also make sure the drivers are setup properly.

  • luis

    this and it just loads and vanishes and then nothing happens

  • http://www.droidviews.com/ Rakesh

    What do you see then?

  • luis

    when i click normal web upgrade test, the 2nd window never pops up to set the country and language. any idea?

  • dae

    i think i did using the Titanium app. Yes

  • http://www.droidviews.com/ Rakesh

    I am confused. How did you lose the custom recovery? Your phone still has a custom ROM, right?

  • http://www.droidviews.com/ Rakesh

    I meant a custom recovery like TWRP.

  • dae

    Yes i made a recovery with titanium backup and saved on my computer.

  • Dan

    The problem now is that my phone lost the recovery option. Tried flashing every other custom recoveries but it wont boot into any. So the only choice I have is to revert it back to stock though flash tool but I cant since I have a different model number.

  • http://www.droidviews.com/ Rakesh

    Does you phone has custom recovery (CWM/TWRP)?

    Installing other carrier firmware will not let you use other SIM cards. Firmwares have nothing to do with that.

  • dae

    First of all, thank you so much for your posting. Its amazing how you can do all this!!!!
    What firm file do i have to use? Sprint”s or T-mobile”s? There is only .tot files for Sprint…. will there be any chance to be able to download kdz file for Sprint? I tried to install the firmware using LGFlash Tool but my phone is recognized as the T mobile model D801… So Flash tool doesn’t install the Sprint firmware(.tot) Is there any other way to install Sprint firmware?
    Ps: is the sprint firmware is only customized to their phone? Can’t i use other carriers firmware to install into different carrier’s phone??

  • http://www.droidviews.com/ Rakesh

    Oh, so you have installed a custom ROM, right? If you still have the custom recovery, just flash the AT&T KitKat ROM from here: http://www.droidviews.com/update-lg-g2-to-android-4-4-2-kitkat-without-losing-root/

    It will solve the issue. You will get stock KitKat with root!

  • Dan

    Thanks for the quick reply. No I didn’t because my phone has a custom recovery that allows me to install other roms including those from D802. So I install a port from LG G Pro 2 but realized I want to go back to the stock Kit Kat 4.4.2

  • http://www.droidviews.com/ Rakesh

    Well, did you not get the wrong model error while installing D802 firmware on D800?

  • Dan

    I have an AT&T D800 model but when I installed D802 rom now my model number shows as D802 instead of D800. When I use the LG Flash Tool with all the right files for D800 it fails with a code saying I have a different model with a code phone D800 model D802. Do you know how I can fix this?

  • http://www.droidviews.com/ Rakesh

    You have done a blunder! Try installing the firmware again.

  • dae

    Hello, I have a Spring Ls980 USA model. I have been trying to unlcok the phone. I have tried different things. And i made a big mistake. I flashed T-mobile firmware version to see if it might work… and found out it doesn’t work. Now i’m trying to reflesh Sprint firmware… and i cannot find the kdz file for Sprint. I tried the restoriing firmware according to your guide but the FleshTool says i have a different model of device. I think it’s because of the Tmobile firmware that’s been installed. I have no clue what to do. After all this mess i found your posting about unlocking Spring LG G2 :( What can i do now? i need some help.

  • http://www.droidviews.com/ Rakesh
  • Lon

    I have a us tmobile lg g2 looking to install the android 4.4 kitkat onto my phone. Question is, I have a custom mod on there now. Do I have to install the original android firmware in order to update to 4.4? Or can I jump straight into flashing kitkat now?

  • http://www.droidviews.com/ Rakesh

    Download the firmware and let me know what extension it has.

  • Daniel Duedu

    Has the steps for Sprint been updated?

  • http://www.droidviews.com/ Rakesh

    I would not recommending installing a different ROM on your your Sprint G2 that is not meant for it. I am not aware of the video you are talking about.

  • Abu Adam

    I have an Sprint usa ls980zva model. sim unlocked working on tmobile. but can’t call numbers without using 1 and area code else phone app crash. is it possible to flash verizon’s rom and get lte on tmobile as I’ve seen it done on youtube?

  • jp0911

    (this is what im getting)

    02:58:16 : The USB cable is not connected with the phone.nConnect the phone and wait until the USB port is connected. Then, press the ‘Retry’ button.

    02:58:18 : _IsConnectedPhone Call

    02:58:18 : _IsConnectedPhone(0)

    02:58:18 : _IsConnectedPhone Call for SMART phone

    02:58:18 : _IsConnectedPhone(0)

    02:58:18 : 0 – NotConnected.

    02:58:18 : 1 – Normal connect success

    02:58:18 : 2 – Emergency connect success

    02:58:18 : The USB cable is not connected with the phone.nConnect the phone and wait until the USB port is connected. Then, press the ‘Retry’ button.

    02:58:43 : Check Cancel button active..

    02:58:43 : !pUpgrade->StartProcessing … PostMsg STEP_TYPE_ENV_ERROR

    02:58:43 : Page_Error ºÎºÐÀÔ´Ï´Ù

    02:58:43 : LG Mobile Phone S/W Upgrade is canceled.nTo finish the LG Mobile Phone S/W Upgrade, press the ‘Finish’ button below.

    02:58:43 : OnStepMsg STEP_TYPE_ENV_ERROR delete m_pLGCyonUpdate

  • http://www.droidviews.com/ Rakesh

    Did you installed the firmware.

  • http://www.droidviews.com/ Rakesh

    The error might be because you are trying to install a lesser version that what you already have. Let me do some probe.

  • jp0911

    Hello,
    I have vs98012B installed and followed the directions.I’m getting this error failed previousload(). I sat and waited for about two hours then I did the disc. and restarted phone back to download mode but nothing happens.

  • Márton Tóth

    Thank you so much!

  • http://www.droidviews.com/ Rakesh

    Hey wait, here is the direct link for the Hungary firmware: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW015885432109876543213/D80210E_00.kdz

    Download and install it.

  • http://www.droidviews.com/ Rakesh

    You installed the wrong firmware. Download LG support tool and download the latest firmware file for your device in KDZ format:
    http://csmg.lgmobile.com:9002/client/app/B2BAppSetup.exe

    After downloading the latest firmware (D80210E), install it using the guide above.

  • Márton Tóth

    Hello!
    I have the D802 international version, i had a custom rom. so i could’t see the exact model. Since I am in Hungary, I installed the Europe open software onto my g2, unfortunately it crashed, a small window shows: “Tut uns leid! Leider wurde das Programm System-UI beendet”. If I click OK, it disappears for 0,5 second and then it returns. Please help me!

  • http://www.droidviews.com/ Rakesh

    Install this one: D80110C

  • Mikael Nortikyan

    Hi, I have the T – Mobile version (D801), and I’m kinda confused. I went to the list to download my stock firmware, and saw 3 files. It was obvious the first one was for kitkat, but which one is the stock Jelly Bean kernel that came with my phone fresh out the box? I mean there is two other files one named “T-Mobile USA D80110C_00.kdz1806413KB” and the other is named “T-Mobile USA D80110G_00.kdz1833236KB”. Can you please help me out A.S.A.P. ?

  • http://www.droidviews.com/ Rakesh

    Well I a Samsung, HTC and Nexus specialist actually (just got the LG G2) but I think the firmware with F in its name must be greater than the one with E in its name.

  • Maged Samuel

    Thanks, but why this UK version seems to be more updated (by having the letter F) while the one installed on
    phone is D80210e-AME-XX which has an E in it. What might be newer than what I’m currently using? (Of
    course I know that both are still JellyBean but not sure why the UK has
    an F while mine has an E). Many Thanks

  • Guest

    Thanks, but why this UK version seems to be more updated (by having the letter F) while the one installed on
    phone is D80210e-AME-XX which has an E in it. What might be newer than what I’m currently using? (Of
    course I know that both are still JellyBean but not sure why the UK has
    an F while mine has an E). Many Thanks

  • http://www.droidviews.com/ Rakesh

    Yes you can do it.

  • Maged Samuel

    I got a LG G2 phone (16 GB Unlocked, SIM free) from Emirates and I’m running this software version: D80210e-AME-XX & I’d like to
    update to the UK open firmware:6GB/UNITED KINGDOM_OPEN_16G [V10F] specifically. Is this possible to happen without any hidden issues?

  • http://www.droidviews.com/ Rakesh

    The tutorial has been updated.

  • http://www.droidviews.com/ Rakesh

    Please wait till I update the tutorial. Somehow I forgot to add the steps for the Sprint LG G2.

  • chris f

    ??

  • Cai Alan

    how do you choose for KDZ if the files i downloaded are tot

  • chris f

    Sprint lg g2 980 and i downloaded the right firmware but the exe test wont pick up the firmware because its a .tot and it needs to be .kdz or it wont even show the file

  • Cai Alan

    how do u install the KK update package after restoring to full firmware.I cant OTA it since i switched the att phone to T mobile network.thank you

  • http://www.droidviews.com/ Rakesh

    That is the KK update package for AT&T G2. It’s meant to be installed after restoring the full fimware.

  • Cai Alan

    what is the new kitkat ToT file,do i download that one and ignore the other ones i have att rooted phone i want to restore to firmware with kitkat uodate

  • Cai Alan

    what is the new kitkat ToT file,do i download that one and ignore the other ones

  • http://www.droidviews.com/ Rakesh

    Download the latest firmware from here: http://storagecow.eu/index.php?dir=Xda%2FLG+G2%2FStock%2FAT%26T%2F

    You can then upgrade to KitKat.

  • alan

    i have att one which firmware do i download?
    KitKat Update Package File/-

    LGD800AT-01-V10d-310-410-AUG-14-2013.zip2148568KB

    LGD800AT-01-V10o-310-410-OCT-19-2013.zip2141538KB

    LGD800_20130904_LGFLASHv160.dll

  • http://www.droidviews.com/ Rakesh

    If you have the Verizon variant, I have updated the guide for it

  • http://www.droidviews.com/ Rakesh

    Which model do you have?

  • chris f

    it wont pick up the firm ware file because it says .tot at the end of .kdz and I changed the name and it picked up the file but when I upgrade it says error with finding kdz. what can I do?