How to Restore LG G2 to Stock Firmware (D802/ AT&T/ Sprint/ Verizon/ Canadian etc.)

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lg-g2-restore-stock-firmware

The users of Android are entitled to a sense of adventure and freedom that comes after rooting the device and installing a custom recovery on it. If you have root access on your Android device, you can install apps that require root permission and thus tweak your device, customize it, get better battery life, remove bloat apps and so on. By installing a custom recovery, you can try a custom ROM and enjoy enhanced features on your device.

Having root access on an Android device and experimenting with root apps, custom mods and ROMs is really a pleasant thing. However, it’s also true that sometimes things might not turn up as expected and you might end up with a device that refuses to boot up. In such situations, restoring the stock firmware back might appear to be the only way to recover your phone. Installing the official firmware back might also prove to your last haven if you wish to unroot your phone and remove the CWM/TWRP recovery.

Restore LG G2 to Stock Firmware

If you own the LG G2 and want to restore it to stock firmware, our step-by-step tutorial will help you do that easily and safely. Below is the list of LG G2 variants models on which you can install the stock firmware using our installation guide. Before you proceed, please check your phone’s model by going to Settings> About> Model.

  • Open LG G2 D802
  • LG G2 D805 (Brazil, Mexico, Panama)
  • AT&T G2 D800
  • T-Mobile G2 D801
  • Sprint G2 LS980
  • Verizon G2 VS980
  • Korean LG G2 F320K
  • Korean LG G2 F320L
  • Korean G2 (SKT) F320S

Download LG G2 Stock Firmwares (.KDZ)

XDA member hyelton has made a repository of  LG G2 stock firmwares. The firmwares bear .tot/.kdz extension. You can download the firmware for your LG G2 from the link below:

LG G2 D802 Firmwares: Click to Download  [Mirror Link]

LG G2 D802T (Australia) Firmwares:

LG G2 D802T (India) Firmwares:

AT&T LG G2 D800 Firmwares: Click to Download  [Mirror Link]

Canadian LG G2 Firmwares:

LG G2 D805 (Brazil, Mexico, Panama): Click to Download   [Mirror Link]

Sprint LG G2 LS980 Firmwares: Click to Download

T-Mobile G2 D801 Firmware: Click to Download

Verizon G2 VS980 Firmware: Click to Download  [Mirror Link]

Korean LG G2 Firmwares: Click to Download  [Mirror Link]

Warning:

The firmware installation procedure described below has been tested and found working successfully on LG G2, still we do not warrant that it will work fine with all users. In many cases, users’ mistake lead to failure. Follow the tutorial at you own responsibility. Also, installing the stock firmware will wipe your phone’s data. Do not forget to backup the data first. Do not flash a 16GB firmware on 32GB model.

Before Installing Firmware, Must Backup EFS:

How to Backup and Restore EFS / IMEI on LG G2

Installing Stock Firmware on LG G2

Restore LG G2 to Stock Firmware (.KDZ)

Method 1:

  1. Download the appropriate firmware file (link above) depending on the model number of your LG G2 and extract the ZIP (if applicable).
  2. Download and install LG USB Drivers on your computer: Download
  3. Make sure you phone has at least 70% battery juice.
  4. Enable USB Debugging on your device from Settings> Developers options. See detailed guide here.
  5. Download LG R&D Flash Tool and other files: LG_KDZ_FW-Update_OfflineFix.zip  (Mirror Link)
  6. Extract the ZIP file and open the unzipped folder. It contains all necessary tools and files.
  7. Also download this ZIP and extract it: LGMOBILEAX.zip  (Mirror Link)
  8. Now open LGMOBILEAX folder and copy its contents in C:\ProgramData\ LGMOBILEAX on your computer. The path should be as shown in the picture below. If you get “Update R&D Tool” error later, delete the contents of C:\ProgramData\ LGMOBILEAX folder and copy the new files to this folder from LGMOBILEAX you downloaded at Step 7.LG-G2-Firmware-flash
  9. Go to C:\Windows/System32/drivers/etc folder.lg-g2-firmware-restore
  10. Now right click the hosts file and open it with WordPad or NotePad++ (I used the latter).
  11. Now add the following line at the end of the document: 127.0.0.1 csmg.lgmobile.comrestore-lg-g2-firmware-1
  12. Save the changes and close the hosts file. If you are unable to edit the hosts file, do this: go to Notepad or Notepad++ program and open it as administrator on your computer, navigate to the hosts file, add 127.0.0.1 csmg.lgmobile.com at the end and save the changes.
  13. Open LG_KDZ_FW-Update_OfflineFix folder and install the msxml.exe file.
  14. Then open shttps folder and run http.
  15. Now start Windows Enabler and turn it on (system tray).
  16. Then launch UpTestEX_mod2_marwin.
  17. Now boot your LG G2 into Download Mode. To do this, turn off the phone, press and hold the Volume Up key and then plug the USB cable.
  18. As soon as your device get connected successfully LG R&D Test Tool will launch.lg-flash-tool-firmware-install
  19. Now click the folder icon at Select kdz file option and add the downloaded stock firmware with .KDZ extension.
  20. Then click the Normal web upgrade test button.
  21. You’ll see a new Read Phone Information popup window.
  22. Now click the Start Upgrade button.
  23. Just wait for a few seconds till you see another popup asking you to Select Country & Language.select-country-and-language
  24. Finally, click OK to proceed with firmware installation.lg-g2-firmware-installation-1
  25. When the firmware flashing is done and your G2 boots up, do not forget to perform a factory reset. To do it, press and hold the Volume Down+Power buttons until you see the phone’s screen.

 

Method 2:

Note: This method requires all preparations (till Step 17) and files mentioned in Method 1.

  1. Open LG_KDZ_FW-Update_OfflineFix folder and run Automatic Offline Procedure.vbs.
  2. R&D Test Tool window will appear.
  3. Select the firmware file with .KDZ extension.
  4. Click the Normal web upgrade test button.
  5. Then click Start Upgrade.
  6. When you see select Select Country & Language popup, select a different country than Republic of Korea.
  7. Firmware flashing process will start.
  8. Wait till its completes. Done!

Done! Your LG G2 is now running the newly installed stock firmware. Enjoy!

Restoring Firmware on AT&T/Verizon/Sprint LG G2 (.TOT):

If you own an AT&T or Sprint LG G2, here’s how you can install the stock firmware to your phone.

  1. Download LG Flash Tool setup file: Setup_LGFlashTool_1.8.1.1023.exe
  2. Download and install the LG USB Drivers and install on your computer: Download Here
  3. Also download the firmware your device from above (extract it if it is a ZIP file):
    • AT&T LG G2 D800 users: Download the STOCK firmware and the DLL file both.
    • Sprint LG G2 D980 users: Download the ZIP file provided on the firmware page.
  4. Now run the Flash Tool setup file and install it. When it is installed, do not launch it.
  5. Enable USB Debugging on your device from Settings> Developers options. See detailed guide here.
  6. Now install the USB Drivers and reboot the computer. To ensure that the drivers have been installed correctly, put your device in Download Mode and then connect it to the PC. You can boot your device in Download Mode this way: Turn off the phone and press the Volume Up button while plugging the USB cable. In case, this method does not work, try the same procedure with holding the Volume Up and Down keys both.
  7. Then press Windows + X on your computer’s keyboard and select Device Manager. You should see LG phone listed under COM ports. Right click LGE AndroidNet USB Serial Port (COM2)lg-usb-drivers Then select Properties> Advanced and change the COM port to COM41. Save the changes and exit.LG-USB-Driver-Installation
  8. When the device drivers have been setup, disconnect your LG G2.
  9. It’s time now to launch the LG Flash Tools, but before doing that—
    • Set your computer’s date to July 2012.
    • Disconnect internet connection.
    • Please note that the LG Flash Tools require a registration serial key to function. You can search the web to find a working serial key for the program.
  10. Open the LG Flash Tool and input the key.
  11. Now you’ll see a dialog box.
  12. Click on Add button on S/W field and load the firmware file with .TOT extension. Then click the  .DLL field and add the DLL file here.lg-flash-tool-1
  13. Click OK.
  14. Now click on the Yellow arrow button on the top left. Doing this initialize the installation process.
  15. When it is done, you’ll see Ready message.lg-flash-tool-2
  16. Unplug your phone now and boot it into Download Mode (see Step 5 above).lg-flash-tool-6
  17. As soon as your G2 is connected to PC via USB, it should start flashing the firmware automatically.

At the completion of the process, your AT&T/Sprint LG G2 will reboot automatically and it’ll be running the newly installed stock firmware. Enjoy!

 

Installing Firmware on Verizon LG G2 (.TOT)

  1. Download and install the LG USB Drivers on your PC: Download Here
  2. Also install the LG Mobile Support Tool on your computer.
  3. After installing the USB drivers, make sure it has been setup correctly by setting the COM port as COM41 in Windows Device manager. For detailed instructions, see the Step 6 and 7 given on the previous page of this tutorial in the AT&T and Sprint section.
  4. Enable USB Debugging on your device from Settings> Developers options. See detailed guide here.
  5. Download the firmware file for your Verizon LG G2 from link above, or the latest 11A from here. Unzip the firmware.
  6. Download and install LG Flash Tool: Setup_LGFlashTool_1.8.1.1023.exe  [mirror link]
  7. Download the DLL file: MegaLock.dll  [mirror link]
  8. When LG Flash Tool is installed, do not launch it.
  9. Extract MegaLok.dll.zip and copy MegaLock.dll to C:\LG\LGFlashTool. Replace the old MegaLock.dll file if you have already installed LG Flash Tool on your computer.
  10. Now download LG Flash Device DLL file: LGVS980_20130902_LGFLASHv151.dll  [mirror link]
  11. When the firmware is downloaded, boot your LG G2 into Download Mode. To do this, press and hold the Volume Up key and then plug the USB cable.
  12. Launch LG Flash Tool.
  13. Connect your G2 to computer via USB cable.
  14. You’ll see a window with Korean language, just click on OK.
  15. Check the Select Manual Mode on the top.
  16. Click the DLL box and choose the LGVS980_20130902_LGFLASHv151.dll.
  17. Click the S/W box and select the firmware file with .tot extension.
  18. Now click the Yellow arrow button on the top left of the main window.
  19. The firmware installation will be triggered.
  20. Ignore if you see any temporary error and just wait patiently till it is finished.
  21. Do not close the Flash Tool window.
  22. Disconnect USB cable and, turn off the phone and  put boot it into Download Mode again by turning it on while plugging in the USB.
  23. Your LG G2 will restart showing firmware installation progress in percent (%).
  24. When all is done, reboot your phone and enjoy!

By the time you read these lines, you might have already restored your LG G2 to the stock firmware. How did the things went for you? Were they easy, or did you encounter issues? Do not forget to share with us. Cheers!

 

sources: 1,  2, 3

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  • davey

    There’s a step missing in the Verizon TOT method. If at Step 19 the download doesn’t start, go into Windows Device Manager and change the phone’s COM port to COM41 to match the LG Flash Tool settings.

  • Felipe Leite

    I have a brazilian d805 and when I click in the “Start Upgrade” button, I get a message saying that the upgrade is already executing. I got this since the first try, I never got to the part of selecting your country.
    When I connect the cellphone in download mode, even without running the application my phone just goes straight to a firmware update screen, and stays stuck at 0% foverer (I never actually started the firmware upgrade)
    Has anyone seem this before? What can I do to make the upgrade go as intended? I can`t even start in recovery mode, restoring the firmware is my last option

  • Deangel Cancino

    links doesnt works

  • Junaid Nazir

    Hi Rakesh, Thanks for sharing the knowledge. I have a lg g2 ls 980, I installed cloudy 3.1 international model rom with the patch available. I tried to download the 3.2 rom now and it went to secure boot error. I tried to flash the ls980 kdz but its showing you have d802? any idea what to do .
    Or which kdz to flash as there are many with d802.

  • Sergio Sarmiento

    I have a T-Mobile D801 model and I recently updated from KitKat to Lollipop, I was very displeased with the changes and am trying to revert to KitKat but I’m not experienced with phones and software so I need assistance

  • http://www.droidviews.com/ Rakesh

    Looks like your did not have permanent unlock and the wipe deleted the unlock data.

  • Angad Singh Dhaliwal

    Sir ,
    I have rooted lg g2 d800 at&t . I bought this from a shop, which is usually selling unlocked phones. After buying this phone my friends done factory data reset and now my phone is not accepting my bsnl sim.. i live in india…, so please help me about this

  • http://www.droidviews.com/ Rakesh

    Look for the Lollipop firmware for your G2 model and install it manually using the guide.

  • Irfan Malik

    Bro ap k mobile pe software update show ho raha ha????

  • Irfan Malik

    hello!!! i am from pakistan and i m using LG G2 Ls 980 and still not get the lollipop update,,, software update cant show in my phone… plzz help me

  • Adirocks

    Please help
    Guys
    i updated my g2(refurb.) to lollipop
    and it now has touch screen issues

  • Tassos Petrou

    Hello to all.
    I am following the 1st method and I keep getting message that my phone is not connected…
    (D80220H-EUR-XX).
    Any advice?

  • k112037 Muhammad Faheem

    kaleem i have lg g2 d802b ….what is the solution …?

  • k112037 Muhammad Faheem

    same problem of that kaleem is having

  • k112037 Muhammad Faheem

    i upgraded today my LG G2 d802b to lollipop using PC suite….fking touch is dead (dead spots+ i press back…some other button gets pressed) HELP ME PLZ …HELP !!

  • Tanuj Verma

    what is the problem??

  • Tanuj Verma

    Can anyone suggest what can i do to fix these issues??

  • Tanuj Verma

    my touch also broke the same way after udating. i downgraded the firmware but the problem continues and now it is not showing the imei , bseband , bluetooth address and other settings.

  • Jhanzeb Ali

    Jani mjahy b kerna hai apni lg g2 sprint ko lollipop pe update kesy hoga agr tmhara hojaye mjhay b bataa dena

  • Jhanzeb Ali

    Bro im living in pakistan having sprint running on kitkat4.4.2 im getting update of lollipop when im installing it its comes in half way and my phone restart and im still in kitkat how to update it to lollipop i need help

  • http://www.droidviews.com/ Rakesh

    Try a data factory reset.

  • Kaleem

    I updated my phone via PC suite to lollipop that broke its touch and afterwards i came to know that it was d803 claro phone. I took it to local repair shop who installed claro rom in it.. It was working fine until i tried to instal recovery in it, phone got stuck in fastboot, i flashed laf.img of d803 and opened the download mode. Now i flashed kdz file of d803 claro JB using lg flash tool. on restart my phone is now in boot loop, screen shows claro logo and it restarts… kindly help me recover it… thanks in advance

  • Vishnu Sankar

    Thank you Rakesh, it worked. Could you please guide me how to install latest CWM for D802 (LG G2). I am unable to install Resurrection Remix ROM with TWRP, it goes to Boot Loop. Instruction says use CWM.

    Thanks in advance

  • http://www.droidviews.com/ Rakesh
  • Vishnu Sankar

    Dear Rajesh, could you please guide how to install twrp in G3 running in stock LP rooted.

  • http://www.droidviews.com/ Rakesh

    If you flash the ROM meant for your country/region, you’ll get the OTA.

  • JBL

    If I rooted and flashed back to stock JB can I then do OTA updates to get to kitkat. I have gone back from lollipop to JB but am not sure if I want to risk an OTA update try. Also it appears that flashing the JB (no custom recovery done) has unrooted the phone. I guess that is a sign I am on the stock ROM and as such OTA updates are an option? Thanks in advance. All new stuff to me.

  • Ali Raza

    i have LS980 32gb model…. i want to update stock firmware… but it is not mentioned in the firmware file name that it is for 16gb or 32gb model…. Please i need your reply….

  • http://www.droidviews.com/ Rakesh

    Use a method depending on your firmware extension (.kdz or .tot).

  • Jorge Ramírez Cortez

    Which tutorial should I follow if T-Mobile D801 isnt mentioned in any of these?
    Look at the title: “Restoring Firmware on AT&T/Verizon/Sprint LG G2 (.TOT)”
    See? no T-Mobile.
    Thanks for your response.

  • Christian McGregor

    Someone tried rooting my phone for me. Root successful. They then installed TWRP and everything went wrong. Here’s the issue now: when I plug the charger in, I get a short vibration… and nothing more! Black screen, no logos, charging LED or anything. Trying to get this fixed. Its my only phone. Am I out of luck?

  • ItsME

    IT WORKED! Verizon LG G2 VS 980 on Windows 10 tech preview/release/whatever. nice. everything went perfectly for the TOT restore. Dont care how well the phone’s service is – its going back to the mother ship. F the G2 (or maybe i had a bad experience. whatever.)

  • LG G2 – 4G LTE Help Needed

    Hello,

    I previously flashed my LG G2 phone from 4G to 3G in order to use a carrier that required 3G. I have recently switched back to a 4G LTE carrier. My phone works with the new carrier but download and upload speeds are dragging (still on 3G). I am looking to get my phone back to previous 4G LTE speeds. Will the process above accomplish what I am trying to do or is there something else I should be doing to accomplish that?

  • Michelle Scanlon

    Hello,

    I previously flashed my LG G2 phone from 4G to 3G in order to use a carrier that required 3G. I have recently switched back to a 4G LTE carrier. My phone works with the new carrier but download and upload speeds are dragging (still on 3G). I am looking to get my phone back to previous 4G LTE speeds. Will the process above accomplish what I am trying to do or is there something else I should be doing to accomplish that?

  • Seyi

    Hi, Please can someone help me. I have been trying this for days now and I’m stuck.
    When I try to flash the KDZ, the installation always stops at 2% and then goes to Upgrade stopped due to an error.
    I have tried re-installing drivers, re-downloading KDZ, nothing ever seems to fix this problem.
    I don’t think it is drivers because i can see the LGE Android Net USB port (which i have also set to port 41). I have also redownloaded the LG Flash tool tool, which doesn’t fix it.
    I have D802 model that I bought from 3 UK. I don’t know if I should flash the 3 KDZ or the H3G KDZ but I have been flashing the H3G because it is is smaller and i always have problems downloading the 3 KDZ
    I have windows 8.1, but I have been running compatibility for windows 7.
    Oh and another thing,
    unless I am seeing things, I have noticed that the number on the Firmware update screen keeps changing. I have seen it as B36, then B51 and now B53. Is that normal?

    Thank you very much in advance

  • John Doeherty

    No solution found. Call waiting useless, unless the phone happens to be within my view when a call waiting call comes in and I see the screen light up. 4G inoperative. When sending pics, keyboard defaults to Korean, despite the fact that I have English entered as my primary language. Did another reset a couple of weeks ago, just for laughs. Once again, entered “English” as the default language. No changes…same issues. No option to adjust call waiting settings…can’t even see that screen. Some message has come up about certain settings only being adjustable when the phone is in Korea. Next time I’m in Korea (highly unlikely, LOL), I’ll make a note to myself to adjust them.

  • Juan Fco Idiarte Montiel

    Will this also make a factory reset or will it just flash the recovery?

  • Campisa Residencial

    I dont know witch firmware to dowload since i dont know wich one will work whit mine it is a LG G2 LS980ZVE and in the downloads for Sprint there is not a LS980ZVE

  • rememe

    OK, and next question.. Why I cant get into download mode? I did the exact thing you have descrived there and I just see battery charge icon… also tryed to call command: adb download …and it just rebooted my phone.. PLS help me

  • http://www.droidviews.com/ Rakesh

    Neither you require root, nor it’ll void the warranty.

  • rememe

    Do I need root for this? if not, will it avoid my warranty? THX

  • http://www.droidviews.com/ Rakesh

    You can install it without any problem.

  • Lg Nadira

    I have 32GB Lg G2 and probably I have Taiwan Rom. If I flash German or our country’s Rom do I have any problem?

  • Lg Nadira

    Hey! Can you upload 32GB Taiwan Open Rom again?

  • Lg Nadira

    Hey guys, I guess my G2’s Rom is Taiwan Rom. I have 32GB G2 but when click the link I can not load the page and when I click “click to donwload” link, I can not understand which one of them is for 32GB versions. Thanks…

  • aftab

    Hi frends
    First time unbrick all lg model 
    Lg g.g2.g3.gpro.gpro2.gflex.vu2.vu3.nexus5.and other
    you bricked your lg phone by flashing wrong rom or custom rom or wrong recovery or anything
    And facing issue like
    No download mode
    No recovery mode
    No fastboot mode
    Stuck in fastboot mode
    Stuck lg logo
    No pc detect
    Recognised as qhsusb bulk
    Stuck in qhsusb 9006 and 9008
    Lots of drive pop up when connected to pc
    Boot security error
    Kernel crash.
    Touch scree issue after upgrade.

    Email me with a brief details of your problem and your model no.
    Email :aftabalam8c1@gmail.com
    If you did not get any response from email
    Then you can personally msg me
    +918826464868 ( whats app and other social app)
    Or you can catch me on fb
    http://www.facebook.com/aftabalam8c1
    Or g+
    http://www.google.com/+AftabAlam8c1

    I will try my 100000% to unbrick your phone.

    So dont worry.and just relax

    If needed then i will unbrick through team viewer by remotely accesing your pc.
    Thansk….

  • http://www.droidviews.com/ Rakesh

    You said your G2 has CloudyG3 ROM on it, It means it has CWM or TWRP recovery installed.

    You can use the method here to enter the recovery mode on your phone: http://www.droidviews.com/how-to-perform-hard-reset-and-boot-lg-g2-into-safe-mode/

    Download the latest 2.2 version of the ROM from here: http://forum.xda-developers.com/devdb/project/dl/?id=10694

    Install the ROM using steps from here: http://www.droidviews.com/flash-custom-roms-android-phone/

  • Abdullah

    what is custom recovery? and how do you know i have it?

  • Abdullah

    how to do it dear?

  • Deepak Shrivastava

    I mean other than D802.

  • http://www.droidviews.com/ Rakesh

    It’s the international D802.

  • http://www.droidviews.com/ Rakesh

    Since you got a custom recovery, do a full wipe in recovery flash the latest version of the ROM. Give it a try first.

  • Deepak Shrivastava

    Which one variant of lg g2 is suitable for india.

  • http://www.droidviews.com/ Rakesh

    There are various online service providers that can SIM-Unlock your device. Just google for them and you would find one.

    You made a mistake by purchasing the AT&T variant for using in India.

  • Deepak Shrivastava

    Than, what is the procedure to unlock properly as my phone shows permanently locked status.

  • http://www.droidviews.com/ Rakesh

    Hi Deepak, sorry for the late reply. You are having network issues on your phone because it has not been unlocked properly. I used to have a Verizon S3 and had similar problems will all networks except Vodafone.

  • Abdullah

    Dear I bought a new (slightly used) G2 D802 32GB.. ZNFD802 Made in Korea is written on its back.. But LG D800 is found written in Settings>about phone>hardware information>model.. CloudyG3 2.0 was pre-installed in it.. I want to restore it back to its original software because its touch is not working properly.. there is an area on display where touch data is void.. I drew lines in quickMemo app for an illustration, as shown in attached pics.. there is no option for updating software and resetting does not work. So please tell me which firmware should I install.. I am new to all this rooting etc..

  • http://www.droidviews.com/ Rakesh

    John, did you find any solution?

  • http://www.droidviews.com/ Rakesh

    No.

  • Omer Zafeer

    Can I debrand my LG G2 LS980 to the international model say D802?

  • Le0o

    When I press the “Normal web upgrade test” button and then “upgrade start” there appears no “select country and Language”. Then LG Mobile Support tool opens and thats it… nothing is happening… Can anyone say me what am I doing wrong? (sorry for bad english…not native)

  • http://www.droidviews.com/ Rakesh

    Try a factory reset.

  • Abdul Rehman

    having same problem how can i find which one frimware suit me as i update it .now touch panell is not working properly

  • Deepak Shrivastava

    Dear Rakesh, you have not reply yet, Please say something regarding my problem as mentioned earlier.

  • John Doeherty

    I have a Korean LG G2/F320L running on T-Mobile. I purchased it from Korea so the battery would be replaceable when its life eventually reduced, instead of having to buy a new phone. Several issues have bothered me since I purchased it:

    1) 4G has NEVER worked. It is always 3G. I am guessing that perhaps the Korean settings do not allow 4G, yet the phone itself should be capable of delivering that speed. T-Mobile delivers that speed to friends’ phones while mine never works faster than 3G.

    2) While talking on phone, call waiting only lights up the screen. No audible alert tone plays. So if I am on a call, I hear nothing. It used to work when I first got it but stopped after the first update. So unless I happen to be using my bluetooth AND the phone is sitting in front of me so I can see the screen light up, I do not know when an incoming call comes in. There are no accessible settings to adjust call waiting on or off.

    3) When sharing a photo, the keyboard defaults to Korean, even though I have chosen English in my settings. Each time I send a photo, I have to click “keyboard settings” and choose English when the keyboard screen pops up.

    4) All of the settings/programs work as if I am a Korean user, roaming in the USA (which is normal, of course, since it is a Korean phone). I tried purchasing a SIM card for another country (which another user recommended). He said that would allow me to enter the menu for roaming settings and reset them. I was still unable to access them (grayed out).

    My question: Is it possible to install the USA/T-Mobile software file that is linked above on this Korean unit? Will overwrite everything and totally reset the phone as if it is a generic factory unit, working as a USA-based phone, AND WILL ALL Korean software and settings will be erased? I noted in the steps above that there is one screen where the user is asked to select their country and language. I am just uncertain whether the reset software above overwrites everything and treats the unit as if it just came off the manufacturing line. I assume the T-Mobile software version comes with the standard T-Mobile custom programs they have chosen? My phone has Korean software programs that come loaded with the Korean setup. I am hoping all of those will go away and be replaced by the T-Mobile programs?

    I would be greatly indebted to you if you are able to provide answers to these questions.

    Thank you!

    John

  • http://www.droidviews.com/ Rakesh

    Yes, the firmware is for the 32GB model. After installing the firmware, you’ll lose root fir sure.

  • Ryuhoshi

    I have Cloudy G3 rom on my VS980, but i want to go back to kitkat.
    Is that firmware here for 32GB version? And after i restore the stock rom will i still have the root or will i have to root it again?

  • Deepak Shrivastava

    I am living in himachal Pradesh India.

  • Deepak Shrivastava

    I have purchased this phone from eBay online shopping 10 day back.

  • http://www.droidviews.com/ Rakesh

    Are you having the network issue since you’ve been using the phone in India?

  • http://www.droidviews.com/ Rakesh

    Yes, but you’ll have to download correct firmware.

  • Jafet Figueroa

    does this work with the Lg g flex ls-995 ?

  • http://www.droidviews.com/ Rakesh

    Where are you from and is your phone carrier locked?

  • Majid Rahimi

    hello
    I have bricked lg g2 mini d620r . I need DLL and TOT file for it.
    so Plz Plz Plz help me!!!!

  • Deepak Shrivastava

    i have lg g2 D800 unlocked At&t mobile in india & i am facing low network strength problem while using on airtel or any network. can you give any suggestion to rectify this problem.

  • http://www.droidviews.com/ Rakesh

    Hi, if you do not see 2G option under network settings, it might have been disabled by your carrier. You should contact AT&T.

  • Helberg

    Dear rakesh, you did not reply yet. Please reply. I have attached the pictures below.

  • GAMZ3R

    Can you guide me step by step bro how can i flash firmware manually + do i have to download D80220b first?

  • http://www.droidviews.com/ Rakesh

    Then you should try installing the firmware manually.

  • GAMZ3R

    at the back cover it says LS 980 but the phone was showing it as D 802 ABOUT PHONE ( im sure its a refurbished set / had no idea before ) , before upgrading it had D80220C , D80220b was installed on it , any solution [ hard reset isnt working either ] sorry for my bad english :( ?

  • http://www.droidviews.com/ Rakesh

    Since you say the upgrade was successful, hard resetting the device can fix it.

    Method: http://www.droidviews.com/how-to-perform-hard-reset-and-boot-lg-g2-into-safe-mode/

  • GAMZ3R

    Hi bro, i was trying to upgrade my firmware via LG PC Suite and it upgraded my firmware to
    D80220C on my LG_LS980 now im stuck at LG boot screen :( ( light keeps blinking ), cantdo anything, pleaseeeeeeeeeeee help ASAP!!! :(

  • Helberg

    Dear Mr. Rakesh, please help me on this. Right now my network is on 4G and I want to change it to 2G.
    Manual network selection never works, it automatically switches to WCDMA network.

    Please reply

    Thanks

  • Danny

    hi,Rakesh. i tried flashing my sprint ls 980 to stock jelly bean but the method 2 at the end says download failed USB port open fail etc.. And my media system just stopped working all together. The mic, speaker, and anything with media player stopped working.(EX: if i try to play YouTube videos, the phone just crashes and gets stuck in a boot loop.) And if i turn my volume all the way down, my phone crashes and also gets stuck in a boot loop . Would really appreciate it if you can help.

  • http://www.droidviews.com/ Rakesh

    What network modes do you see? Can you show me a screenshot?

  • Helberg

    hi,
    I have unlocked LG G2 D800 AT&T.
    I want to change the network signal to 2G but there is no Network mode setting in MOBILE NETWORK.
    If I install stock firmware, will I change network mode setting and do I again need to unlock my mobile?
    If again unlock then how to unlock.

    Please reply.

  • Ashish

    right now i am rooted

  • Ashish

    method 3 is for tot file only right?since i downloaded .kdz file i should follow only method one is there anythng i need to add?

  • Ashish

    is there any risk on doing so?the firmware was released on 2015 right now i am in step 16 of method one

  • http://www.droidviews.com/ Rakesh

    Yes.

  • Ashish

    hello sir is method one applicaple for flashing stock rom on verizon lg g2?the firmware version is vs98027A_05.kdz please its urgent

  • http://www.droidviews.com/ Rakesh
  • Mullah

    Thank you sir. i would be most grateful to have the link to JB for SA too. Or EUR. 32GB.

    Thanks, as I eagerly await thy reply. :)

  • http://www.droidviews.com/ Rakesh

    KK.

  • Mullah

    Please is this JB or KK? I would be grateful to have both links as it would enable me to download an use in future. Thanks again bro.

  • Mullah

    I am truly grateful. Will download it right away. Thanks Rakesh.

  • http://www.droidviews.com/ Rakesh

    Hi, you can’t find the stock firmware for Nigeria. However, you can install the firmware meant for a nearby country. It would work fine.

    Here’s the firmware for South Africa: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW097795432109876543213/D80220C_00.kdz

  • Mullah

    Hi Rakesh,
    I need a bit of a technical info. I bought my phone from Saudi Arabia but I will be relocating permanently to Nigeria. I would like you to tell me the best possible firmwares to download for that region as I cant find any. You won’t be blamed for any issues as I understand the risks involved.
    Thanks.

  • Abhs

    Ok

  • Rafał Rav

    Ok thanks:) i send It back to seller.

  • Rafał Rav

    Thank you.

  • Abhs

    never do that, and if you have already did it then, search for ” If flashed LG G2 D802 rom on D800/similar OR no recovery, no download, no fastboot abhiarch” on xda forum

  • Abhs

    search for ” If flashed LG G2 D802 rom on D800/similar OR no recovery, no download, no fastboot abhiarch” on xda. forum

  • Abhs

    search for ” If flashed LG G2 D802 rom on D800/similar OR no recovery, no download, no fastboot abhiarch” on xda.

  • Abhs

    search for ” If flashed LG G2 D802 rom on D800/similar OR no recovery, no download, no fastboot ” on xda.

  • Abhs
  • Abhs
  • http://www.droidviews.com/ Rakesh

    Redo the step 8 and 11. You can also try the new flash tool: https://dl.dropboxusercontent.com/u/84115590/LG-Flash-Tool-2014.zip

  • http://www.droidviews.com/ Rakesh

    Don’t flash a firmware that’s not meant for your handset model.

  • Rafał Rav

    Hi Rakesh!
    I have d800 at&t 32gb send to Poland from Singapur…and i wonder can i unbrand that and flash d802 firmware. If not what is the solutions to have regular lg firmware?

  • Ton Phanit

    Hey man, Thanks for the instruction. But around step 22. once I click start upgrade it says “check your internet connection and retry”. I tried several times but still cant manage to get it work.

    Do you ever have a case like this?

    FYI. I plan to unroot from Cloudy G3 Rom

  • http://www.droidviews.com/ Rakesh

    Just read the comments below. You’ll find the solution.

  • http://droidviews.com/ Dhananjay Bhardwaj

    When you install the firmware, supersu will be remove automatically. Just go ahead and flash the firmware.

  • Ali Rehman

    Thank you alot man. Just last question.. I will install europe open 32gb firmware then unroot it. no problem then right?? Thank you very much for your help

  • http://droidviews.com/ Dhananjay Bhardwaj

    It shows a connection error.Try a different USB cable or port, or even try doing it on a different PC.

  • Alex Garcia

    I’ve looked at ALL the questions but i cannot find where to fix this problem. Lg mobile support tool stops at 9% and shows me this. I did everything from “Restore lg. to stock firmware (.kdz) Method 1 ” :(

  • ramnuj

    @Rakesh Thanks for the links! Btw, i have one question i can’t flash stock firmware properly using LG flashtool because software updates stops at 2% only and its not moving after a seconds a message came out “update error” comes out. I installed the latest drivers. What should i do?

  • http://www.droidviews.com/ Rakesh
  • http://droidviews.com/ Dhananjay Bhardwaj

    SuperSU is Chainfire’s root client. If you want to unroot, you can definitely use that option. It will safely unroot your device.

  • ramnuj

    Please any link for United Arab Emirates 32gb jellybean? or Europe Open 32gb jellybean? Thanks!

  • Ali Rehman

    ok Thanks again buddy. Another thing, what is supersu .. and it have the full unroot option. what should i do about it. Leave it or unroot through it

  • Abhs

    yes, i have found one solution for misbehaving touch, but still i am not able to go back to at&t , you might also have tried it but.., i used one windows application to operate my phone, so as i can now operate the phone using my windows laptop, i m trying to install custom recovery and custom firmwares, but due to some problem its not happening, you can also try it, might help you.. the name of the windows application is.”MyMobiler”. and then after installing it, i installed ROM MANAGER from Playstore on my mobile, to download and install custom recovery. pls try and let me know if it works for you, thanks.

  • http://droidviews.com/ Dhananjay Bhardwaj

    The closest you can use is the Indian variant. The D802 variants only differ from each other in terms of proprietary apps etc.

  • Ali Rehman

    I’m from Pakistan. Recently, I found a Supersu option in my device. I think it is some kind of root mode or whatever. It have the option of full unroot. but I’m to hesitate to do that. Cause I’m simply scared that phone might brick or damage made to my phone.

  • http://droidviews.com/ Dhananjay Bhardwaj

    Yes it can restore but LG tools are dirty and risky. Tell me which country are you from, Ali?

  • Ali Rehman

    Hey, Thank you my friend for the prompt reply. but I don’t know which country of my phone is. So, how can we know about it. Also, I heard LG PC Suite can be use to unroot and bring back to stock firmware. Thank you for your help.

  • http://droidviews.com/ Dhananjay Bhardwaj

    Hello Ali, the D802 is the open/GSM variant. Now, you just need to pick the one matching the country you’re from (not the phone, in this case) or which ever you desire.

  • Ali Rehman

    how to know which country from your phone is .. I have LG G2 D802..

  • Ravikant Ghildiyal

    yeah…i hav shown my handset at LG service centre only…actually just after a week of buy date, handset screen started shivering / flickering and some portion of touch started malfunctioning so i update its firmware using LG software tool downloaded from lg india website….after which handset is not detecting any sim, also its touch is calibration is lost….plz advice me if you got any economical solution for this rather than changing the mother board and the display….thanks….

  • fatsuckah

    Hi Rakesh!
    It’s amazing how you’ve helped the people in this comments and with your guide so far. I now hope you, or someone else, have some spare time to help me aswell.
    So first, a little history:). I have a LGG2 d802 bought in Sweden. I rooted, TWRPed and CM11ed and it worked like a charm. I’m now selling it to a friend because I got another phone so I need to get it back to stock.
    The problem I have right now is that I used your guide to revert to stock and everything seemed to work just fine but when I got to #25 in method 1 my phone started to bootloop. I also can’t hard reset it because when I try the volume down+power button trick(and variations of it) nothing happens. It just keeps bootlooping. I’ve tried mutliple kdz but nothing helps. What should I do? Still shows up as rooted when I go into download mode.

  • nacho uribe

    Hi, I have a g2 d802 32gb ,I can put any firmware to d802 of 32gb ? and the “Europe open” is of 32 gb? because a had a problem, I bought to china , and when I update the phone from “lg pc suite” after it stays in lg logo and never turn on

  • Abhs

    first, thanks for reply, just wanted to know.. is your service centre person is from LG? also, when did your touch screen started misbehaving.. i mean, just after flashing indian firmware or was it started malfunctioning some other time?

  • Ravikant Ghildiyal

    not yet…service centre person told to replace motherboard and display both costing around 70% of the original phone cost…so i m in dilemma…not decided yet…if u got any solution…plz let me know

  • Teddy Ray Bullard

    Rakesh, thank you so very much. This is awesome. I am using this to bring my lg g pad 8.3 back to stock. however at a certain point the “uptest MFC application” stops working. in the program details it says “fault module name ” stack hash _5861 and in the R_D tool GUI it lists an “extract file error:”. help?

  • Aj Palasky

    The file http should be an application however my anti virus detects it as a trojan virus and from what the wiki’s say it doesn’t sound very nice so becareful

  • Brian Campbell

    Hey Rakesh,

    They are such simple instructions that I really appreciate this.
    But I’m having a problem on step 14 for method 1. When I go to open the shttps and run the http file my computer can’t find a program to open it with. Is there something specific I should be using to run it? It shows the http file as a .cfg file. Also for the next step, I’m not finding a Windows Enabler on my tray.

  • Abhs

    Hello Ravikant,
    i am also facing same issue.. can you please help.?
    did you find any way to going back to at&t stock..?

  • Abhs

    hi Rakesh,

    i am in a big problem, please help..
    i have lg g2
    d800 at&t and i was trying to unlock it so that i can use it in India, but no trick worked out, so i decided to flash it.. and i dint
    read carefully the instructions, and i mistakenly flashed stock ROM Indian
    version on my device, and now the touch screen is not working properly,
    and i am unable to go back to at&t using any of the methods given
    above by you. can you please help me by suggesting what to do..

    thanks and regards.
    Abhishek Sharma

  • joker mine

    how to download from this site

  • Ravikant Ghildiyal

    Not yet Gregor…but I hav shown my mobile in LG service centre…they were telling to change the mother board and display costing arount 60% of the new lg g2 handset…Now I m thinking to show in other city lg service centres too…before finally changing the mother board and display…if have got any economical solution please let me know…

  • Abhinav Arora

    Hi Ravi,

    I am facing the same issue. Did you find a solution. Please let me know

  • http://www.droidviews.com/ Rakesh
  • joker mine

    plese give me original and offical firmware for lg g2 32 gb israel android 4.4.2 thank!!

  • joker mine

    i am talk for the admin this site: i am have root ok i am talking with Technician and he say if you install origenal firmware you are get back the update with the sitting this is a realy origenal and ofiical firmware you are get this in original site if yes i am buy my phone in israel and i am live in israel and i am have 32 gb give me a site for this please i am need to Pay this original

  • http://www.droidviews.com/ Rakesh

    After what step?

  • Mullah

    I was eventually able to do a factory reset.
    It worked. Thanks.

  • Mullah

    Here’s saying a very big “THANK YOU” to Rakesh- the selfless man who sacrifices his spare time to answer every post and solve every mystery (or misery) within his capability.
    THANK YOU BROTHER.

  • Mullah

    I got stock in a boot-loop bro. Any help?

  • Mullah

    THANK YOU SO MUCH.

  • http://www.droidviews.com/ Rakesh

    Yes.

  • Mullah

    Hello Rakesh,
    Thank you again. I have been extremely busy and haven’t been able to install the KDZ. I wish to do so now and I just want to be doubly sure the UAE kdz link is for a 32GB version.
    I’ll be most grateful for a reply.
    Thanks again.

  • http://www.droidviews.com/ Rakesh

    Yes.

  • joker mine

    the all firmware is ofiical ??

    Firmware

  • يوسف النصيف

    please i have lg g2 d802 and i used stock fw 80220c 4.4.2 it is work fine but the touch laged some times when scroll in music item but when exit from music and returne work fine please help me

  • http://oeuvre.in/ Bhaskar Bharti

    I have a Koran version, latest updated LG SOftware Toolkit. When i select the country & the language, the lG Software update thing starts up. The OS installs fails & it shows this error. Can somebody help. I have tried all possible ways, explained on all most 5 websites. Please help me out, i want to roll back to stock. The LG software updates keep popping up on my phone & it automatically starts after sometime you ignore thm. I just want to go back to stock and want to use the phone normally. please help.

    Should i re-download the stock ROM.

    Error:

    19:29:31 : Model File Count = 540
    19:29:31 : wParam : 100, lParam = 51
    19:29:31 : MODEL DLL Event : (100, 51)
    19:29:31 : Step : TYPE_WPARAM_UPGRADE_ERROR
    19:29:31 : CleanModelDll() : Free Model.dll
    19:29:31 : _DetachDLL Call
    19:29:36 : _DetachDLL Call End
    19:29:36 : Page_Error ºÎºÐÀÔ´Ï´Ù
    19:29:36 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

  • http://deyaboo.net/ Freddy Hernandez

    hello error vs980 put a rom on my phone which is a D802 . Now I want to put the original rom but I can not . the pc recognizes the phone as a verizon

  • Gregor

    Hello Ravikant ,

    I have the same issue like 2 weeks and i cannot find fix , did you get your phone working ?

  • http://www.droidviews.com/ Rakesh

    Did you try a factory reset after installing the firmware?

  • Zahoor

    i have lg g2 d802 and i was update my lg g2 d802 on (d80220h) version then sir my touch is misbehaving i mean touch not working perfection or sim not provide the service. what can i do for this problem solve please tell me rakesh sir. reply me please

  • Rachel Sakinah Akil Stanfield

    Hi. The phone is stuck on 0% during download mode. Is this something else I should try outside of changing the cable?

  • Johnny

    Hi!!
    I need your help.
    After step 22 I get a message which says:
    “Please install csmg B2C client Tool. Select tool -> B2C Client setup menu”
    Please advise me how to overcome this problem.
    Thank you

  • http://www.droidviews.com/ Rakesh
  • Ebtihaj

    Same issue my g2 is not detecting any sim, displaying service disabled and also imei number is showing unknown / null

  • Ravikant Ghildiyal

    touch is misbehaving…not detecting any sim…displaying “service disabled” message on the screen…plz guide me wht is the correct software for my lg d802 set…

  • http://www.droidviews.com/ Rakesh

    First of all, you might get error while installation. However, even if you get past that stage, you device ID might be changed you will get error while installing firmwares after that. Then you might also encounter network and other issues.

  • Jibin JK

    What can be the consequences…?

  • http://www.droidviews.com/ Rakesh

    No.

  • Jibin JK

    Hi… I have a lg g2 ls980, can I install a d802 rom into that…???

  • http://www.droidviews.com/ Rakesh

    What issues are you having?

  • Ravikant Ghildiyal

    I have LG D802 FCC ID ZNFD802 MADE IN KOREA. I have update this with Indian firmware. Now its malfunctioning. Pls let me know which firmware should i install ?

  • http://www.droidviews.com/ Rakesh

    Preparing to get Lollipop OTA? :-)

  • Uche Wamuo

    actually seems to have worked so far!!!! it no longer says “ROOTED” when i go into download mode!!!

  • Alex

    hi, please help me, i can`t get the R&D Tool to work and i can`t get my phone booted. please help me to recover my phone, and please tell me if i my d802 kdz is good for me. G2 D802 16GB Unlocked Romania and i have downloaded D80220D_00.kdz ? thx

  • Mullah

    Thanks bro. I knew you must have been busy. I’ll download it straight away and keep you posted. Again thanks.

  • http://www.droidviews.com/ Rakesh

    Hmm, then you should either try to switch to the carrier that works fine for you, or experiment with a different stock firmware.

  • Jesus7580

    Yes, the phone is brand new… :/ i’m tired of using 2g connection…

  • http://www.droidviews.com/ Rakesh

    So, it’s happening since you bought the device?

  • Jesus7580

    i tried with another carrier that uses 3g on 1900 mhz and worked good, but i can’t use 900 mhz or 1800 mhz band…

  • Jesus7580

    Hi, right now i’m in Venezuela, the phone company use 900 mhz for 2g and 3g or hsdpa and 1800 mhz for Lte but the phone only get 2g/edge. I didn’t flash the firmware, that one came with the phone i bought it on amazon…

  • http://www.droidviews.com/ Rakesh

    Hi, did you flash the firmware manually? If yes, which one? Also tell me where are you from?

  • http://www.droidviews.com/ Rakesh

    Hey, sorry! I forgot to reply. There’are so many comments you know!

    Here’s the JB firmware for UAE: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW559395432109876543213/D80210F_00.kdz

  • Jesus7580

    Can anyone help me? I have an LG g2 d802 in software version says d80220b, my carrier works with 2g and 3g on 900 mhz and LTE on 1800 mhz but after configure the apn settings the phone only connect to 2g/edge network… No 3g or LTE… I selected wcdma prefered but nothing happened it continues on edge connection… I used my brother’s simcard (another phone company) that works 3g on 1800 mhz, installed and worked without problems and i dont know why …. My phone description says that works hspda on 900 mhz and LTE on 1800 mhz … i’ve heard in another forum that maybe my phone have an Asian version of the software, but how can i check that? … Help me please i’m tired of 2g/edge connection :(

  • Mullah

    Hello Rakesh,
    Please I am still awaiting your link to the UAE 4.2.2.
    Thanks in advance

  • Mullah

    Thank you. I have used UAE kitkat firmware before and it worked just fine. I guess the JB 4.2.2 will be too.
    So, the UAE firmware is welcome. Thank you again

  • http://www.droidviews.com/ Rakesh

    Hi, I looked for the stock ROM for Saudi Arabia a lot but did not find any. I can give you the firmware for UAE though.

  • Mullah

    Edit: It’s 32GB please.

  • Mullah

    Dear Rakesh,
    I’m new here and I have read through lots of posts here; it’s nice to know the world still has selfless people like you.
    I wouldn’t have posted any question if I had found my answers in the thread. Please I need alink to the JELLYBEAN FIRMWARE for LG G2 D802. I bought mine in Saudi Arabia.
    I’ll look forward to your reply.

  • lynan

    when i click LTE only it says LTE unsupported what should i do?

  • http://www.droidviews.com/ Rakesh

    The LTE option should be present on the device under Settings> Mobile networks. If it is not present there, try to enable it manually.

    Do this:

    1. Open the phone’s dialer and type 3845#*802# to enter Service menu
    2. Go to LTE-Only
    3. Modem Settings
    4. RAT Selection
    5. Select GSM / WCDMA / LTE auto

    Reboot the device. Try and let me know.

  • lynan

    i fix the apn. i add manually the apn on my network but there’s no lte in the option only GSM/WCDMA do i need to inster lte sim for able to make lte in option?

  • http://www.droidviews.com/ Rakesh

    Try a data factory reset.

  • lynan

    hi . after returning to stock rom. i cant use my data connection anymore. no apn settings i duno why, please help me. thanks. my g2 is d802

  • Awaaz

    Hi Mr. Rakesh, What is different between LS980ZVE, LS980ZVC, ZVA and ZV8? Plz reply me with full details. Thanks.

  • Shreneel Kala

    my g2 is not getting recognised by my pc.. the lg flash tool gets stuck at 15% and says to connect the cellphone… i changed the COM to 41.. still no response.. plzz help

  • http://www.droidviews.com/ Rakesh

    Yep, things are a little complicated!

  • Mike Palomba

    This was honestly the hardest process ever. I was trying to restore a Verizon LG G2 to original firmware using the tot method. Once you get the files it easy but there are so many files and they are hard to find. All in all great guide just really annoying to restore this phone

  • http://www.droidviews.com/ Rakesh
  • filippos sar

    i did everything and then iam on step 22, it says check out internet connection. that is not right?

  • http://www.droidviews.com/ Rakesh
  • Yarden Dvir

    When I click on “Read Phone Information” the R&D Test Tool program crashes. So I tried running the automatic offline procedure but that gives an error when I try to run it: Permission denied

    Help?

  • akilmorth

    Thanks a lot for quick reply. i was abt to do the same

  • http://www.droidviews.com/ Rakesh

    Installation stopping after a certain percent is a known issue. You can find a solution in the older comments below.

  • http://www.droidviews.com/ Rakesh

    No. One should always install the correct firmware based on the device model.

  • akilmorth

    Dear Rakesh
    Can i flash LG d802 India firmware to my korean LG F320L.

  • Χρήστος

    Guys my LG G2 D802 is soft bricked. I successfully installed CloudyG3 ROM but I was stupid enough to wipe the internal storage after… And now all I’ve got is a plastic useless thing.. I’ve been trying to fix it for 2 days now. My problem is that when I reach step 21 in the KDZ method, the program crashes. I tried to omit this step and install the KDZ file but after a while I get a message ” Extract file error “.

    SOS! PLEASE HELP ME!

  • Mirza Nazeer

    Do you have any recommendations? My Lte only works when I put it on from the hidden menu. There isnt an Lte option in the network settings. Also, when I do a backup and restore, the language is in an asian language.
    Thanks for the reply Rakesh

  • http://www.droidviews.com/ Rakesh

    No, you can’t.

  • Mirza Nazeer

    I have a LG d802, just wondering i can use the d803 rogers Canadian firmware?

  • Daniel Thomas

    I have the same issue on my LG G2 D802 unlocked phone. The Access Point Names is missing from the settings menu so I can’t set up a data connection in the usual way. Was it an easy fix?

  • http://www.droidviews.com/ Rakesh

    Try a different USB cable and also a factory reset.

  • pprav05

    All went well..and I successfully restored my phone to Stock firmware. But one thing that I can’t understand is why it said ‘opening USB fail’ (highlighted in red) in the lg flash tool?? Even though the firmware is installed and the phone is working correctly..

  • http://www.droidviews.com/ Rakesh

    Ha ha ha..No, it will remain the same.

    We just mention just warnings for precaution.

  • http://www.droidviews.com/ Rakesh

    Just download the firmware and install it. I have no idea about what model it is for but it should work fine. I have tried installing a 16GB firmware on my 32GB G2 and all went fine.

  • Neil Porter

    But the question is, would it give me 32gb memory?

  • http://www.droidviews.com/ Rakesh

    Flashing a 32 GB would not affect the 16 GB partition but flashing a 16GB firmware on a 32GB model might affect it.

  • Alexander

    pls help me. which version i should use. i have lg g2 d802 unlocked from sweden. 32 gb. but there says no 32 or 16 gb

  • Neil Porter

    Question, you mention not to flash a 16gb onto a 32gb model, what would happen if you flashed a 32gb onto a 16gb model?

  • Thanos JackGauloise

    Hello i bought from another person my lg g2 16gb and it is flagged as ROOTED although it isnt now..I found that the other guy rooted the phone when it was at 4.2.2 (he sold it to me at 4.4.2).So i have to flash the stock 4.2.2 firmware and then ota update to 4.4.2 for the warranty.The thing is that i dont know what is the right 4.2.2 firmware..The firmware i have now is D80220C_00.kdz portugal’s MEO/TMN…I can send you my imei to check.What can i do know?i must flash any location’s firmware?portugal only?any open?pls help thank you

  • Kumar Kush

    Thankyou Javed. Since, my mobile data is not working, I cannot use WhatsApp. l will call you today. I am from Jammu and Kashmir.

  • Javed Aslam

    Hi Kumar,

    I can help you with getting the Mobile Data connection up and running on the Sprint LG G2..contact me on +91-9611805888 (Whatsapp), Am located in Bangalore..where are you from??

    Regards,
    Javed

  • dkaddo dkaddo

    Hi, I need urgent help. I am in Ghana (West Africa) and I’m using an unlocked AT&T version of LG G2 (D800) with software version D80010q. It has android version 4.2.2. I would love to upgrade to the android Kitkat . Is it possible to use these firmwares and which one should I use ?

  • Sreejith G

    i dont know my model whether it is international d802 or indian d802.. which firmware i should flash ? can i flash an indian 32gb firmware? iam from india and i use an lg g2 32gb version

  • Michelline

    Any chance you can point me in a direction to unlock a US Sprint LG g Flex LS995zv7? Thanks!!

  • ramnuj

    ok.. thanks for the help!

  • http://www.droidviews.com/ Rakesh

    Yes.

  • ramnuj

    ..so im going to use 3GQCT?

  • http://www.droidviews.com/ Rakesh

    Yes it’s 32GB. CDMA is for SIM locked phones. Yours is a 3g device.

  • ramnuj

    is this 32GB firmware? because i have 32gb lg g2 right now.. and what type im going to use CDMA or 3GQCT? because i want to put back my lg warranty.. thanks!

  • http://www.droidviews.com/ Rakesh
  • ramnuj

    How many GB memory is Europe Open firmware? i have lg g2 d802 international version, which firmware im going to use? thanks!

  • http://www.droidviews.com/ Rakesh

    Just download the appropriate firmware and install using the steps given in this tutorial.

  • kos alb

    how can i downgrade my lg g2 d802 kitket to Jelly Bean ?

  • http://www.droidviews.com/ Rakesh

    Which firmware?

  • kos alb

    Is his firmware android 4.2.2 or 4.4.2 ?

  • http://www.droidviews.com/ Rakesh

    ??

  • kos alb

    Is this android 4.2.2

  • http://www.droidviews.com/ Rakesh

    Thanks for your feedback! :-)

  • kratos

    thanks bro this worked with my Wind mobile canada… i just was only getting problems because i was trying to load wrong .kdz image for my phone but everything else worked as explained here
    thanks again :)

  • http://www.droidviews.com/ Rakesh
  • Vishnu Sankar

    Hi Rakesh – Any news on rooting of LG G3

  • Ashfaq Ahmed

    Hi Rakesh
    i downloaded the official firmware for lg g2 D802 32 GB from lg website and i flashed it successfully but ,observed three changes
    1:) Unable to go In Hard Reset Mode By Pressing Power+Volume Down Button.
    2:) When I connected My Device in Download Mode its showing “ROOTED”.
    3;) when i go to system setting>About Phone>Status : 1:)My Phone Number 2:) IME XXXXX 3:)IMEI SV 00 ,wht is IMEI SV 00 means,Please help me BRO.

  • Mohamed

    Ty for ur reply :) i really appreciate your help i will try this firmware and i will tell u the result i wish it remove rooted from download mod it would be great favor :)

  • http://www.droidviews.com/ Rakesh

    Which country are you from?

  • http://www.droidviews.com/ Rakesh

    Hey sorry, I just missed you comment (there are more than 50-75 comments to reply/day).

    Anyway, try this firmware: http://lgegdmswdl.vo.llnwd.net/dn/downloader.dev?fileKey=FW573695432109876543213/D80220D_00.kdz

    And perform a hard reset after flashing it.

  • Mohamed

    Rakesh please if u won’t help me just say it but don’t ignore i really need ur help if u don’t want to talk just give me the firmware which fit my mobile the stock one which can make it unrooted in download mod

  • Mohamed

    i have already made hard reset and factory reset i still get rooted in download mod and in Settings > About phone > Software info > i see KK 4.2.2 i don’t care about which software i just want to unroot it again to get bk my warranty

    Could i have your email to chat with u a little please 😕

    could u choose a firmware for me which fit my mobile and won’t give me rooted in download mod ?

    i can give u all info which u need and i can give u images of my mobile

    Sorry for annoyance but it is so urgent i have to get ride of this Rooted
    Thank you Rakesh and really sorry for annoyance

  • http://www.droidviews.com/ Rakesh

    I think you flashed JB firmware though its name indicated that it was KK. Try some different firmware and yes do not forget to perform a factory reset after flashing the firmware: http://www.droidviews.com/how-to-perform-hard-reset-and-boot-lg-g2-into-safe-mode/

    You can try this before installing another firmware to see if it helps!

  • sjs

    Thank you very much, I managed the backup EFS but also downgrade to 4.2.2 using your instructions.

    Unfortunately I still have the “SIM card removed – The mobile network will be unavailable until you restart with a valid SIM card inserted”.
    Do you have any idea if I can also downgrade the baseband to match the 4.2.2 downgrade ? It currently has M8974A-AAAANAZM-1.0.190036.
    It is my last possible idea to make the error go away considering that throughout my reads about the “SIM card removed” everybody says that it occurred after the 4.3 update so on a clean 4.2.2 with stock baseband it should be safe.
    Thanks again Rakesh.

  • Mohamed

    Egypt

  • http://www.droidviews.com/ Rakesh

    Okay, where are you from?

  • Mohamed

    this is the link of the firmware which i have flashed
    http://csmgdl.lgmobile
    .com
    /dn/downloader.dev?fileKey=FW075106432109876543213/D80220C_00.kdz

  • Mohamed

    I just mean in download mod there is B(XX) and under of it there is Rooted in red color

  • http://www.droidviews.com/ Rakesh

    What do you mean when you say “rooted with red front”?

  • Mohamed

    yup i did i reboot it manually and i joined download mod i found it Rooted with red Font , and the software still kitkat although the stock wasn’t kitkat 4.2.2

  • http://www.droidviews.com/ Rakesh

    First of all you should not share your phone’s IMEI on public forums.

    If you have already flashed the firmware and it was successful. Did you try reboot your device manually?

  • Mohamed

    Hello , Ty for ur reply :)
    But i have already flashed a firmware using ur 17 steps and it is still rooted in download mod and still got kitkat 4.2.2 although i didn’t get any errors and the process full completed . i downloaded the firmware which i flash from LG website.
    IF u could give me a link of a firmware which fit my mobile it would be a great favor :)
    LG G2 D802 , i bought it from Egypt , it is made in Korea its
    IMEI 358635-05-982382-4

    S/N: 405KPRW982382

    Thanks Rakesh i really appreciate ur help and that would help me so much :)

  • http://www.droidviews.com/ Rakesh

    You can flash a firmware using LG Flash Tool and get your device back to stock where you can claim warranty again!

  • Mohamed

    Hello Rakesh Ty For ur topic it is really helpful
    but i did all of that and the process is complete but i still can find rooted in the Download mod ?
    is there a solution to get unrooted bk again ?

    Thanks

    please pm me on FB : Braveheart_m@live.com (Mohamed Amer)

  • http://www.droidviews.com/ Rakesh

    To backup the EFS you need a custom recovery. Flash TWRP here using AutoRec: http://www.droidviews.com/install-twrp-recovery-on-lg-g2-running-android-4-4-2-kitkat/

    You should then be able to backup EFS.

    You should ask that person you got it from to know about the network it is locked to. You can also try the open 4.2.2 firmware for Romania.

  • sjs

    I am from Romania, bought it from here. It is made for Hungary, it says on the box…. Made in Korea.

  • http://www.droidviews.com/ Rakesh

    Where are you from and where did you buy it from?

  • sjs

    It is not SIM unlocked, it is Permanently Locked to it’s native network (I don’t know which that is). Do you know how I can repair the recovery mode ? I cannot save the EFS and I don’t want to brick it…. It is D802

  • http://www.droidviews.com/ Rakesh

    A bit complicated!!! Have you tried flashing the stock firmware?

    Yes, you can flash that firmware if your device is SIM unlocked as you said and if your phone is D802.

  • sjs

    Hi Rakesh. I have more than 1 problem with my G2. Let’s start from the top:

    1. Bought it second hand and did not check it, it says: The phone is permanently locked and cannot be unlocked.

    2. After a few hours I got the message “SIM card removed – The mobile network will be unavailable until you restart with a valid SIM card inserted”. It repeats many times a day. From what i saw it is a problem on more devices (samsung and htc also).

    3. I cannot get into recovery mode. At first even download mode did not work but i took it to a friend that has Octopus Box and he repaired the security, flashed it again to 4.4.2 D version and unlocked it by software again but the valid sim message remained. Download mode now works.

    4. From what i researched i want to get it back to 4.2.2 but cannot find a proper stock image (can I use the image posted by you down in the comments for India version ?), but also still cant get into recovery mode to save the EFS

    Thank you!

  • http://www.droidviews.com/ Rakesh

    Since you have the international model (D802), you can flash any unbranded firmware,

  • Daniel Canavese Farnesi

    I have the KOT49I.D80220c running the D80220c-AME-XX. Its a 32GB probably from Korea. I want to install a Europe or German Firmware, which should I pick? can I install for the D80220D?

  • Jack Black

    No 32GB europe open version?

  • http://www.droidviews.com/ Rakesh

    Which http.exe file are you talking about?

  • Ruku

    Hi rakesh Wh6y can’t I find the http.exe file? it is never extracted from the zip?
    Thnx Ruku

  • http://www.droidviews.com/ Rakesh

    Entering download mode: see Method 1 (step 17) here: http://www.droidviews.com/how-to-restore-lg-g2-to-stock-firmware/2/

  • http://www.droidviews.com/ Rakesh
  • erekle

    can u tell me how to do that? phone is not turning on, i can only open the bios via “volume down + switch key”.

  • http://www.droidviews.com/ Rakesh

    Are you able to access the download mode?

  • http://www.droidviews.com/ Rakesh

    Then flash the stock firmware back.

  • erekle

    hey Rakesh do you know it or not or how… can u ask me? 😐

  • Stephen

    Hi Rakesh, LGMOBILEAX.zip doesn’t have ‘Phone’ folder when extracted? Anything mssing?
    Thanks.

  • erekle

    i don’t know how to write on phones memory the new ROM, because it’s not turning on fully, have you any idea how can I open the phone storage to write new ROM?

  • erekle

    yes, but when i set up backup, it is not working, the phone is turning on, but not fully, it freezes on the yellow “sprint” picture :(
    have u any idea what i can do? :S

  • http://www.droidviews.com/ Rakesh

    Do you have an LG-ROM backup?

  • http://www.droidviews.com/ Rakesh

    You can try a data factory reset and then configuring the APN (Access point names) for the network operator you are using. Open Settings> Tethering and networks> Mobile networks> Access point names. If you don’t know about the configuration, you should contact your operator to send you the settings.

    If the above tip does not work, download and install this UK (Open) firmware: http://lgegdmswdl.vo.llnwd.net/dn/downloader.dev?fileKey=FW004695432109876543213/D80220D_00.kdz

  • Dan Strasters

    Hi Rakesh, I live in the UK and bought an overseas version of the LG G2 D802 32gb. It won’t pick up any ‘Internet’ signal on 3g or 4g etc, but will still make calls and texts. Is there an install or mod that I can do to fix this?
    Thanks a million

  • erekle

    how can i open lg G2 sprint phone internal storage on PC when phone is off or when phone is on and opened only rooted bios… i make backup, then rooted, than writted on the internal storage cyanogenmod, but it didn’t installed, than i make backup but phone is not turning on fully…

  • Ali

    did you solved 49% stuck error? how? i have the same issue plz help

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh
  • Greg Swanson

    Sounds like you didn’t install the proper serial driver.

  • Jason

    Rakesh, My phone won’t connect to the LG User support tool. Keeps on giving out the message “Waiting for connection” Install USB driver. All the drivers are properly installed. Any fix? Until the phone connects via the USB, there’s no way I can restore stock firmware.

  • http://www.droidviews.com/ Rakesh
  • Dhans

    Hi Rakesh, Is it possible to downgrade from ZVD to ZVC or How can i unlock Sprint LS980ZVD

  • http://www.droidviews.com/ Rakesh

    Read the my replies below for a solution.

  • http://www.droidviews.com/ Rakesh

    Usually SIM-unlock works even after software update!

  • LuiSanz

    I have a Sprint LS980ZVD, I want to downgrade to 4.2.2 in order to make the sim hack. Once I do the hack, will it still work if I want to update the phone to Kit Kat? or will I not be able to update my phone to kit kat?

  • nandeesh

    rakesh i am from hyderabad i need your help my lg g2 d802 got stuck in firmware update screen while doing this.

    it shows following error

    r&d tool:1)please update r&d tool

    2)please enter version

    3)please select model.

    please help me man i am stuck on this screen for past 6hrs.

  • JHON HOHNER

    very nice…

  • hk

    Sprint, United States. using 8.1
    the phone, when plugged in, shows up under ‘portable devices’ instead of under Port; how do I change it if this happens?

  • hk

    I think lg g2 (sprint) is not being recognized by my computer (windows 8.1)

  • hk

    When i skip the switching ports part and continue one with using LG Flash Tool, after loading the tot file, I load the dll file and it tells me I have the wrong dll (on window 7) it didn’t do it on windows 8.
    on windows 8, it tells me to wait after loading dll and tot file and never shows me the yellow ‘ready’ sign

  • http://www.droidviews.com/ Rakesh

    As you can see, we have attached actual screenshots taken on Win 8 machine. What happens when you try to flash the firmware without switching the Ports.

  • hk

    Sprint, United States.
    the port doesn’t show up on both windows 8 and 7?? what should i do about it? I’ve tried multiple versions of the drivers and I’ve reboots every time.

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh
  • Guy Bex

    Hi Rakesh,

    Thank you first of all for your guide! However, i’m stuck with the rooted issue in download mode after flashing the stock firmware. I’ve read on XDA somewhere that this issue can be overcome by flashing jelly bean prior to the OTA update to kitkat. Now i would like to know if you have a link to a stock firmware kdz for an: Open LG G2 country: The Netherlands.

    Hoping to hear from you:)

    Sincerely GB

  • slightee

    Hi,
    Appreciate your work. I used this site earlier to update my LG G2 VS980 Verizon from Android 4.2.2 to Android 4.4.2. I want to downgrade to Jellybean now. I can`t find KDZ files anywhere for JB. Is there anywhere that i can find them? TIA.

  • http://www.droidviews.com/ Rakesh

    Yes, you can use my guide.

  • http://www.droidviews.com/ Rakesh

    Hi Marco, try flashing the firmware again! Do not forget to hard reset the device after flashing the firmware.

    What method are you using to get into recovery mode? See this: http://www.droidviews.com/how-to-perform-hard-reset-and-boot-lg-g2-into-safe-mode/

  • Marco

    Hi Rakesh
    I have a South African LG g2 d802. Got stuck in a boot loop and used your guide to successfully install the open Europe d802 firmware. Works fine except I have no recovery. Not even stock. Therefore cant boot into recovery to root phone and install twrp and load my nandroid backup. Any ideas?

  • Karan Soni

    Thank you so much!
    Should i follow the same steps as mentioned above ??
    Right now i’m on stock 4.4.2 rooted with twrp recovery on my Indian D802 32 GB

  • http://www.droidviews.com/ Rakesh
  • Karan Soni

    There is no way to downgrade to 4.2.2 for LG G2…There are various websites pointing to the same storagecow site for downloads and there are no files over there or anywhere on the internet for jellybean 4.2.2 stock for D802 International version (India). Can somebody help me out ?

  • http://www.droidviews.com/ Rakesh

    I have owned G2 for more than 7 months and I did not see any such issues!

  • yellowstone

    Hi Rakesh, Country is South Africa, therefore ZAF in Software version.
    Also, viewing plenty blogs and forums, they mention that LG G2 has issues with signal reception, is this true, (reason why I ask is because many of the forums and blogs sites seem to bash every phone out there, so I am not sure what to believe and what not to believe).

  • http://www.droidviews.com/ Rakesh

    Also mention your country, please!

  • yellowstone

    Have LG G2 D802 32GB

  • yellowstone

    I have LG G2, Android version is 4.2.2 , Baseband version is M8974A-AAAANAZM-1.0.190036 , Kernel version is 3.4.0 , Build number is JDQ39B , Software version is D80210b-ZAF-XX. Where can I get latest stock rom (assume V20D) from ?

  • http://www.droidviews.com/ Rakesh

    Since you do not have a backup, it’s very difficult to get it back. How did you lose the IMEI?

  • Arthur Queiroz

    Rakesh, I forgot to backup the EFS folder, and I lost the folder. can i solve this problem? sorry for my bad english.
    PS.: I have an D805 (Brazil)

  • Anoop

    Thanks for the reply. I have tried it, but it showed the following error on reaching 3%. Page_Error ºÎºÐÀÔ´Ï´Ù ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù. Do you have any idea what the possible problem be?

  • William M

    I am able to get it out of fastboot and into download mode now, but it is still in TMOB mode and now has a bootloop error. I’ve tried to flash the VZW firmware with both KDZ and TOT method, but it errors out (I’m thinking because of the 801 kernel I loaded bc I’m an idiot). What can I do? It bootloops too fast to install TWRP and re-root/flash software.

  • http://www.droidviews.com/ Rakesh

    Hi, sorry for the late reply. I just missed your comment. Flash the original VZW firmware first and root it.

  • http://www.droidviews.com/ Rakesh

    No, you can’t restore TWRP backups with LG Flash tool. Flash toll recognizes only files with .KDZ and .TOT extension.

  • http://www.droidviews.com/ Rakesh

    You can try it.

  • Bryan Miller

    Hello, I have the VS980 g2 and I erased the phone by formatting with TWRP now I can only get to download mode. I have several backups and xdabbeb zips saved can I use the LG Flash Tool to flash one of these to my phone?

  • Anoop

    Can this be done if USB debugging is not turned on. Because i have only recovery mode and download mode now. Boot to home screen. Is there a way to flash the stock rom? PS : no custom recovery tools are installed, phone is rooted

  • William M

    Hello Rakesh;

    I installed a D801 Kernel on my VS980 after flashing a TMobile ROM in the hopes of enabling wifi calling and mobile data when I switched carriers, but it is now stuck in FastBoot mode.

    I can get the phone into download mode, but nothing else past the “Firmware Update” screen. I can’t use the LG Flash tool as you recommended bc it’s asking for username and password. What can I do to either 1) unbrick it back to it’s previous state or 2) get it all the way back to stock Verizon and start rooting from scratch?

  • http://www.droidviews.com/ Rakesh

    Okay, try reversing things. I mean D802 firmware and D800 DLL.

  • Guillermo Feliz

    also i was able to check that the software version the imei doenst show and under model it showed d802 but my phone its an att d800 white.i bought it like 2 month ago you think if i send it to lg they would fix it or send me another one?

  • Guillermo Feliz

    thats what i did and it wont take it it tells me wrong dll cause my phone thinks its and d802 now and the touch aint workin i manage to get inside home screen enable debug but the drivers wont installed it rebooting alot it wont stay on for to long i was trynna root and nothing wrong dll and firmware it will let me flash the d802 but not the d800 now its there any other way?thank you very much for your time.

  • http://www.droidviews.com/ Rakesh

    You should also try a different USB port.

  • http://www.droidviews.com/ Rakesh

    Proper driver setup is compulsory.

  • http://www.droidviews.com/ Rakesh

    Enable developer option, go to download mode, download the correct firmware use the D800 firmware file and D802 DLL file.

  • Guillermo Feliz

    hello rakesh i accidently flashed an d802 rom on my d800 lg g2 now my phone thinks its an d802 in tried the lg flash tool but it gives me an error( cross dll )it will flash the d802 tot but it reboots randomly the touch screen doesnt work correctly i can get into download mode i can do a factory reset but its still thinks its an lg g2 d802 is ther anyway i can reflash my custom firmware which is d800?also i cant see my imei or software version please help?

  • Anukrit Bhargava

    Hi Rakesh,
    Do I need to install the B2C client?

  • Robbie

    Just tried it again with a fresh download of the KDZ, here is the exact error im getting in the update log:

    08:04:47 : wParam : 100, lParam = 3146241

    08:04:47 : MODEL DLL Event : (100, 3146241)

    08:04:47 : Step : TYPE_WPARAM_UPGRADE_ERROR

    08:04:47 : CleanModelDll() : Free Model.dll

    08:04:47 : _DetachDLL Call

    08:04:52 : _DetachDLL Call End

    08:04:52 : Page_Error ºÎºÐÀÔ´Ï´Ù

    08:04:52 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

    Thoughts?

  • Robbie

    Also does it matter that the drivers for the phone modem don’t load properly but the others do? So the USB and COM/Serial drivers have loaded fine.

  • Robbie

    Hmmm I have tried two different ones thus far, I’ll go buy a new one as a last resort though. Also, when I load up the R&D test tool each time, in hte small server window there is always this line:

    !->27/06 07:45:21 [127.0.0.1:54474>9002] (t1 4) >swdataclientinhouseUpTestEX_1.1.4.3.cab(Undefined/default)

    Error. File not found.

    It doesn’t ever prevent the recovery from starting though, but could this be causing an issue at all?

  • http://www.droidviews.com/ Rakesh

    Hi, I strongly suspect you are using a faulty USB cable. Try another!

  • Robbie

    My flash gets stuck at 49% every time with this error:

    01:36:26 : Page_Error ºÎºÐÀÔ´Ï´Ù

    01:36:26 : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

    What is causing this? Would really appreciate a speedy response, thanks!

  • Sundaraprasad

    For me when i went to stock firmware and went into download, no rooted & no custom recovery. I went to stock 4.4.2 OR LS980ZVC , but i think version doesnt matter.

  • http://www.droidviews.com/ Rakesh

    Make sure the KDZ has been downloaded properly.

  • http://www.droidviews.com/ Rakesh

    Do you have 20D firmware version installed on the device?

  • Misko

    I have “backup” from LG PC Suite (LG G2) when I had 4.2 android.
    What will happen if I restore that file now.. (currently on phone is 4.4 kitkat android)?

    I really want to downgrade without loosing warranty.
    I can’t stand this kitkat audio bugg.

    Any help?

  • prince bhardwaj

    But is there any way to remove this,I’ve to give my phone to repair and I’m unable to get into hard factory reset but I can do it from the inside… any help?
    Thanks in advance.

  • http://www.droidviews.com/ Rakesh

    It’s the olds custom flash counter that will be there because you rooted the phone in the past.

  • Ganesh Mudiraj

    i have lg g2 16gb d80210c-ind-xx i want to knock code please help me thanks…

  • prince bhardwaj

    It worked… thanks a lot. rom is installed,,, but when I go to download mode it’s still showing Rooted.. i also did the factory reset.

  • http://www.droidviews.com/ Rakesh

    Try downloading again on a stable internet connection.

  • prince bhardwaj

    I use the download manager to download the file and i tired 3 times same problem.
    Any Help??

  • http://www.droidviews.com/ Rakesh

    We always try our best to assist our visitors! :-)

  • Khairul Azrul

    Now im using Jelly Bean 4.2.2 stock firmware. Can i use this method to upgrade kitkat 4.4.2 ?

  • Sundaraprasad

    Thank you for your patience reply to Rodriguez, I probably might have solved my issue. I banged my head in xda all day long & I was not allowed post comments, I couldn’t figure out anything. Thanks once again

  • http://www.droidviews.com/ Rakesh

    Make sure the firmware file has been downloaded properly.

  • prince bhardwaj

    Hi Rakesh,

    NEED Help!!! I have LGD80210b-SEA-xx 32gb indian version.I tried the D80220B file. it is showing extract file error and also showing try to connect to the internet when i do the upgrade test in UpTestEX_mod2_marwin. the only thing i have in my phone is TWRP Recovery.

    PLEASE HELP!!!! i got camera problem so i have to take my phone to the repair center and i needed to unroot it and remove the twrp recovery.

    HELP HELP!!!!

  • http://www.droidviews.com/ Rakesh

    Tell me about your country/carrier and the firmware you want.

    Your reply wasn’t quick enough though. 😉

  • MMita

    HI, thank you your quick reply, I will do that. I hope I have the previous (before KitKat) version of flash file. If not could you suggest a place to download from?
    Thank you!

  • http://www.droidviews.com/ Rakesh

    Hi, LG recovery will not work with a custom recovery installed on the phone. Flash the stock firmware back, recover the app you want and then if you wish to, root and install TWRP.

  • MMita

    Hi Rakesh,

    before I start to restore the stock LG2 firmware please help me to decide what to do: Before I flashed the LG2 to KitKat I have made a full LG backup. After that I had successfully flashed to the new KitKat with your help. As it turned out there is one application’s data which I need badly from the backup. I have tried to restore with LG restore but the process hangs up because the phone reset launches TWRP and whichever option I select the LG restore is not able to continue. Is there any way to use TWRP and do the LG recovery? If not than how can I remove TWRP to enable to run the LG restore process? If there is no simple answers for these than I have no other option to restore the stock flash version and run the LG restore. What is your recommendation? Your help is appreciated in advance. (LG D-802 32GB European version)

  • http://www.droidviews.com/ Rakesh

    Download the 20D firmware for Open Europe: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW773695432109876543213/D80220D_00.kdz

    It has Knock Code.

  • Lucian

    I have lg g2 eur software and i want to have knock code, it is possible? if is , how ? Please anwser, thanks

  • http://www.droidviews.com/ Rakesh

    No, it doesn’t work on Mac. To get OTA on rooted device, use OTA Root keeper: https://play.google.com/store/apps/details?id=org.projectvoodoo.otarootkeeper

    You can also try this:

    1. First download ES File Explorer from Google Play and don’t move to SD card.

    2. After that launch application and click on the slash button.

    3. Now tap the phone menu button to reveal new options and Root Explore setting it to ON.

    4. Next, allow Superuser to grant root privileges to the app.

    5. Navigate to System folder, then “bin” folder, then find “su” file.

    6. Select SU by pressing continuously on it and then delete.

    7. Navigate into xbin folder, in the System folder and delete the “su” file.

    8.In the app folder from System folder delete the Superuser.apk file.

    9. Reboot your device. Your device should now be unrooted.

  • Jarred Duncan

    does this work for mac?

  • http://www.droidviews.com/ Rakesh

    What issue are you having?

  • Jim w.

    There are hundreds of people with Australian (D802T) models that have massive problems with this procedure. It should be posted as a warning

  • http://www.droidviews.com/ Rakesh

    It’ll work, don’t worry!

  • Mornay

    Thank you for your feedback.

    I am currently downloading LG G2 D802 V20D (Europe Open) KitKat Firmware.

    Hopefully it will work.

  • http://www.droidviews.com/ Rakesh

    Sorry, the firmware for your country is not available for download. If your phone is not carrier branded, you can try any unbranded firmware.

  • Mornay

    Hi Rakesh,

    Thank you for the feedback. The country is South Africa.

  • http://www.droidviews.com/ Rakesh

    Which country?

  • Mornay

    Hi I need the Firmware for the South African variant of the G2 (D802, 16GB). Any idea where I will be able to find this?

  • Pranav Siddharth

    can any one help me install twrp or cvm recovery on my lg g2 d802T pease!!!!

  • Pranav Siddharth

    k thanks anyways i installed it and it still shows memory as 32 gb

  • http://www.droidviews.com/ Rakesh

    Well, you can install it but your phone’s memory might be reduced to 16 GB.

  • Pranav Siddharth

    i have an indian lg g2 d802T 32gb one can i flash the 16 gb one cause there is no 32gb firmware available

  • http://www.droidviews.com/ Rakesh

    Glad to know you could finally restore your phone. As for the SIM Unlock, it should stick even after software update. Actually it depends. If the update overwrites the partition that contains SIM info, you might lost it.

  • http://www.droidviews.com/ Rakesh

    Well, that tip has already been given on our tutorial too: http://www.droidviews.com/how-to-restore-lg-g2-to-stock-firmware/3/

  • Ivex_Rodriguez

    OMG, after bricking my baby, i finally managed to flash stock ROM, and hack the SIM, thank you very much! @DroidViews:disqus
    Now, i have installed LS980ZV7, do i have to stick with this one or can i upgrade to newer versions? Will the SIM Unlock maintain?

  • Chris

    One very important note, which took me a while to figure out (thankfully, hyelton’s post – listed as source #1 for this article – gave this explanation).
    When I plugged in my G2, it defaulted to COM10 port. In order to be recognized by LG FlashTool, I needed to manually set it to 41 in the device manager.
    Edit: this is a Verizon model, in case this matters

  • http://www.droidviews.com/ Rakesh

    In that case, you’ll have to start from scratch. Flash the stock ROM.

  • Ivex_Rodriguez

    I just did that, and when i reboot, it still keeps looping on the LG logo… :(

  • Ivex_Rodriguez

    I just did that, and when i reboot, it still keeps looping on the LG logo… :(

  • http://www.droidviews.com/ Rakesh

    Flash the ROM again. Before installing wipe data, cache, and system.

  • Ivex_Rodriguez

    Well, first i did not back up my data :( … i did a normal wipe, without erasing internal storage, it wiped dalvic and cache, then installed.

  • Ivex_Rodriguez

    Well, first i did not back up my data :( … i did a normal wipe, without erasing internal storage, it wiped dalvic and cache, then installed.

  • http://www.droidviews.com/ Rakesh

    What things did you wipe? See the TWRP steps here: http://www.droidviews.com/how-to-install-custom-rom-on-nexus-5/

  • Ivex_Rodriguez

    I replied, i said first i installed TWRP, then i downloaded the ROM you gave me, then booted to recovery mode using TWRP, did a wipe, and instaled the ROM, it said successful, but when i reboot i just keeps looping on the logo… The phone does not switch on, but i still have the recovery and downgrade mode (or something like that)… help?

  • http://www.droidviews.com/ Rakesh

    You did not answer my question: Can you tell me the steps you performed before installing the ROM in TWRP?

  • Ivex_Rodriguez

    hello? still with my phone bricked here, a little help?

  • Ivex_Rodriguez

    Well, i installed the TWRP, downloaded the ROM you told me to, booted up to recovery mode, did a wipe, and installed the rom, it said successul, but when i reboot the phone just keeps looping on the logo.

  • Liam Atoui

    thankyou :)

  • http://www.droidviews.com/ Rakesh

    Yes, you can.

  • Liam Atoui

    Hi i have an LG G2 D802T Australian model although i have a 16gb model, from optus. Can i flash the 32GB firmware?

  • http://www.droidviews.com/ Rakesh

    Can you tell me the steps you performed before installing the ROM in TWRP?

  • Ivex_Rodriguez

    Phone is kinda dead now, plz help.

  • Ivex_Rodriguez

    So phone is kinda dead… now what?

  • Ivex_Rodriguez

    Oh no… i’ve downloaded the ZV8 flashable room, and installed via TWRP, now the phone just loops on the boot logo, it doesnt turn on any more!

  • http://www.droidviews.com/ Rakesh

    Yes, it might.

  • Ivex_Rodriguez

    Replacing the whole folder was the cause of this error, so i replaced again and it didnt work. if i flash the ZV8 will it fix the problem?

  • http://www.droidviews.com/ Rakesh

    Since your phone is on ZVC, you need to replace the whole carrier folder.

    http://www.droidviews.com/how-to-sim-unlock-sprint-lg-g2-ls980/

  • http://www.droidviews.com/ Rakesh

    Sorry, I might have missed the Sprint model. Since you have root install TWRP: http://www.droidviews.com/install-twrp-recovery-on-lg-g2-running-android-4-4-2-kitkat/

  • Ivex_Rodriguez

    Ok, so now i have another issue, i must have deleted something in the career folder, now when the phone starts it crashes the messaging, and if i insert a SIM card it keeps crashing the .com.android.phone, can you help me out?

  • Ivex_Rodriguez

    My phone is rooted, but it does not apear on the compatible models on the website you gave me, i am using a LG G2 LS980 Sprint.

  • http://www.droidviews.com/ Rakesh

    Sorry, it is ZV7.
    There is another way you can go back to ZV8. Root your device and install TWRP: http://www.droidviews.com/root-and-install-twrp-recovery-on-lg-g2-verizon-att-sprintt-mobile-bell-rogers/

    Download the flashable ZV8 ROM: http://www.androidfilehost.com/?fid=23269279319196174

    And install the ROM via TWRP.

  • Ivex_Rodriguez

    OMG… another 2GB file? but i already have ZVC installed, i was downloading ZV8, because SIM unlock is not working with the ZVC.

  • http://www.droidviews.com/ Rakesh
  • Ivex_Rodriguez

    Now there’s only T-Mobile roms! A little help?

  • Ivex_Rodriguez

    There is no more LG G2 Sprint Rom on the download links!

  • Ivex_Rodriguez

    Oh no! The link to LS980ZV8 is no longer available! What happened?? my download on DAP is on 90% now and it cant continue without the link! Plz help 0_o

  • http://www.droidviews.com/ Rakesh

    SIM lock hacks work only on selected firmware versions.

  • Ivex_Rodriguez

    Thank you, been downloading the 2GB firmware for 3 hours now (and its still not finished), it’b a shame if i couldnt use it! lol…

    And also, is the room LS980ZVC the reason why the SIM unlock might be failing? I followed every step, and it is not working.

  • http://www.droidviews.com/ Rakesh

    Yes, you can downgrade.

  • Ivex_Rodriguez

    Correction: i have LS980ZVC*, can i flash a LS980ZV8* ?

  • Ivex_Rodriguez

    Hi, i have a LG G2 LS980VZC, can i flash it with the LS980VZ8 rom?
    I am not being able to unlock the SIM with the current state.

    LG G2 LS980 Sprint
    Android 4.4.2 LS980ZVC

  • Joakim Hagenfeldt

    I got driver install error on step 18, and now im stuck in Firmware update.
    What do i do? thx for all your help

  • http://www.droidviews.com/ Rakesh

    Here is the latest 20D firmware for Northern Europe (Finland,Sweden,Norway,Denmark): http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW197695432109876543213/D80220D_00.kdz

  • http://www.droidviews.com/ Rakesh

    Then go with the Northern EU.

  • http://www.droidviews.com/ Rakesh
  • Joakim Hagenfeldt

    No

  • http://www.droidviews.com/ Rakesh

    Okay. Is you phone branded?

  • Joakim Hagenfeldt

    KK

  • http://www.droidviews.com/ Rakesh

    You want JB or KK?

  • Joakim Hagenfeldt

    I have a swedish LGG2 (d802 int) is the Northern EU file the right version to install?

  • http://www.droidviews.com/ Rakesh
  • Joakim Hagenfeldt

    On method 1 step 5 it says i should download some files but the link takes me to some taiwan and malaysian files… what do i do?

  • Alex Chi

    When I run The THing, I get to the bit where i select korea and english then it starts instaling. it gets to 15% then tells me my phone isnt connected. i have installed all the drivers and put it iin download mode. my phone has Cm 11 instaleed if that makes a diffrence

  • Derek Lowrance

    Try using a different cable. You might be surprised.

  • http://www.droidviews.com/ Rakesh

    Try on Win 8.0 or lower.

  • Kaushik Khan

    when i press get phone information the software stops responding …. i’m using windows 8.1

  • http://www.droidviews.com/ Rakesh

    Thanks for the compliment.

  • http://www.droidviews.com/ Rakesh

    Just do things in the order they have been described above.

  • Udi Burg

    Thank you

  • slightee

    Should you have to install B2CAppsetup after Step 6?

  • http://www.droidviews.com/ Rakesh
  • Udi Burg

    What about LG G2 D802 16GB V20A (Israel Open) KitKat Firmware version?

  • http://www.droidviews.com/ Rakesh

    Yes.

  • slightee

    Can i use the Kit Kat KDZ for the Verizon G2 to update directly from Bone stock 4.2.2 to 4.4.2?

  • Achilles

    Did all the process but at the end i get “update R&D Tool”. Tried doing what you said (erase and replace the files with the new ones) but still getting this message…Please help. Phone is dead! (brazilian firmware)

  • kysiona

    Thank you very much for these detailed description.
    I have installed twrp, made a backup, then rooted my lg G2 802, everything fine until then. But the next day I installed a new android version and from then on I have not been able to start my phone normally. I can only stay in twrp.
    I have followed your instruction until step 22 and then the R&D test tool won’t work any more, it closes! Any idea how to solve this? I have Windows 8.1. Thank you!

  • kysiona

    Hi, I have the same problem!

  • Ahmad

    i have the same problem ! need help !

  • srikanth raj

    Im Stuck in backlight/Blank screen after i get error called “boot certification error” how do i downgrade to 4.2.2 without download mode please help me..

  • Andrei Pricopi

    Cum ai rezolvat-o?Si eu am probleme pe Viber si Skype…ceilalti isi aud propria voce in ecou.Imi poti raspunde in e-mail;integrala3din3@yahoo.com.Multumesc anticipat..Andrei

  • Jim w.

    Has anyone found the answer to the 49% problem. I have run out of ideas. Ive tried all posted tricks to no avail. When i flash a kdz it stops at 49%.

  • gabirizescu

    solved!

  • gabirizescu

    Hi, please help me, from tree days ago i try to downgrade my rom from 20d to 20b because i have problems with Viber and Skype, i made all the steps but in the end i have the message: You have the latest fw and….nothing after. Thanks!

  • kyle

    I get a loop when trying to install the b2c app it just keeps telling me “To check for software upgrades, you need to connect your PC to the internet and press coutinue”. I click on Contrinue but nothing happens. the same prompt shows up. Not sure how to install this.

  • Ricky Sanchez

    I am having an issue when i download the LG Mobile support tool. When i click on the file it says “To check for software upgrades, you need to connect your PC to the internet and press coutinue”. I click on Contrinue but nothing happens. the same prompt shows up.

  • http://www.droidviews.com/ Rakesh

    Press Alt+Ctrl+Delete buttons, choose Task Manager and close Notepad. You can also try rebooting the computer. Then go to Notepad or Notepad++ program and open it as administrator on your computer, navigate to the hosts file, add 127.0.0.1 csmg.lgmobile.com at the end and save the changes.

  • Chris Bulucz

    HI. I have a problem. After i click “Upgrade Start ” it does not pop up the window where i need to select the Country and language(step 22)/ It opens LG MOBILE SUPPORT TOOL and no upgrade is made. Do you have a solution to this issue? Has anyone seen this problem ?

  • Alexey Bagretsov

    The http.exe doesn’t want to open.. Any suggestions?

  • Alexey Bagretsov

    I have got one more question. I can’t seem to save the host file. It says that the file is open in another program.

  • Alexey Bagretsov

    Thank you for such a quick reply and the hint!!!

  • http://www.droidviews.com/ Rakesh

    If it’s not there, create one.

  • Alexey Bagretsov

    Hello, I can’t seem to find the LGMOBILEAX folder.. I have connected my LG G2 to the computer and i have installed the USB Drivers. The folder just doesn’t show up. Do i have to create it myself?

  • http://www.droidviews.com/ Rakesh

    Try resetting your phone.

  • Nick Hatala

    Hi, I recently flashed the European firmware to my international G2. Everything works fine except that I have no 3G connection (I can still text and make calls). please help, I have no idea why this is happening. In case you are wondering I am from Australia, however I bought my G2 from a china based seller on ebay so I honestly have no idea as to where the device comes from.

  • Nick Hatala

    I have the exact same problem! Someone help please!

  • Mor Asor

    10Q very much :)

  • http://www.droidviews.com/ Rakesh

    I have once tested a 32GB firmware on a 16GB LG without problem.

  • Mor Asor

    Hן I have a 16 GB device and there`s only firmware to 32 GB (Israel) Is it possible to install 32 GB on a 16 GB device ?

  • abstractq

    Verizon VS980

  • http://www.droidviews.com/ Rakesh

    Great! Please mention your device model too! It helps others.

  • abstractq

    Worked perfectly. . .this was a real lifesaver!!

  • TsarNicholas

    Worked perfectly with my Verizon VS980! Thank you!

  • http://www.droidviews.com/ Rakesh
  • Winnie

    Is there a firmware for Singapore?

  • Nick Hatala

    Why is there no storage variants (16gb, 32gb) for the Europe open firmware? I have a 32gb G2. Can I install it?

  • http://www.droidviews.com/ Rakesh
  • Zach Krpan

    Which one should I use then, or does it not matter. I have the 32gb version T-MO. It’s rooted stock 4.2.2. In attempting to go to stock to update to kit Kat

  • http://www.droidviews.com/ Rakesh

    Those that end with 10g and 10c are 4.2.2 JB firmwares.

  • Zach Krpan

    In the downloads section for the T-Mobile variant has three downloads one for kit Kat. The other two end with g and c? I’m assumming they represent the 16gb or 32gb versions. Don’t want to use the wrong one.

  • http://www.droidviews.com/ Rakesh

    Do the Step 8 again. You must be making some mistake. The CSMG BC2 Client has already been provided in the guide. Seems you missed that!

  • http://www.droidviews.com/ Rakesh

    Great!

  • http://www.droidviews.com/ Rakesh

    Do this: open Notepad++ app as administrator, navigate to hosts file, add the line and save the changes. Let me know.

  • http://www.droidviews.com/ Rakesh

    What do you mean by G and C? As for OS compatibility, I tested it on Windows 8, Win 8.1 might pose some problems in configuring the drivers. If you cross that line, evrything should work fine.

  • Anthony

    This is a very helpful guide, I’m just stuck on a few parts. I can’t edit the hosts file under C:/windows/system32/drivers/etc it just says access denied. I can’t give wordpad administrative access to have access to system32, and I don’t know how to fix that. After that, I think I can handle the rest.

  • Eva

    Im to please help. Ten times doing and the same problem

  • Ryan Kreuzer

    Fixed it, I forgot to change the COM to 41 in device manager.

  • kyle

    did you find out the solution i am getting this problem

  • Zach Krpan

    Hi, Could use some clearing up. I’m going to do this method on the T-MO version, however there are two downloads one is G and one is C? Which one am I supposed to use. Also will this work on Windows 8(8.1)?

  • http://www.droidviews.com/ Rakesh

    Thanks for the appreciation!

  • Le

    Loaded up the wrong DLL file, LOL. This guide is very thorough and is much appreciated for someone who was struggling to get the OTA update with Root. It allowed me to get back to 100% stock, update, then reroot!

  • http://www.droidviews.com/ Rakesh

    Glad to hear, Sean!

  • Sean

    Worked like a charm. Thanks so much for the guide! Very easy to follow and worked great for my verizon VS980

  • Ryan Kreuzer

    VS98011A_01.tot

  • Josh

    I am having an issue with the drivers in that when my phone is connected to my computer in download mode, it’s listed in device manager as “SAMSUNG Android Phone – USB Modem Phone ADB port”. I’ve uninstalled and reinstalled these drivers and run the lg driver updates multiple times but nothing is working. please help.

  • Saher Khateeb

    pleas some help!
    I booted the phone to download mode and connected it and did as described but the same popup is pooping.
    i tried both methods but nothing is working

    Can you help plz?

  • Chris

    Must have missed that part some how, sorry. But the added detail definitely makes it easier to understand.

  • Saher Khateeb

    after I click the Upgrade Start button i get this message…
    what should i do?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing, Chris, but the step 3 in the verizon method clearly states to set up the drivers as described in the AT&T section.
    PS. for more clarity, I have added some more details now. Thanks!

  • Chris

    I had issues with the Verizon method until I read through the ATT method. Noticed that the ATT method states to switch the Com Port to 41, so I gave it a shot, and it immediately started the update process. Not sure if others are having the same issue or not, but I figured I would share my experience.

    I booted my phone into Download Mode (ensure all drivers are installed), went into Device Manager > Ports > LGE AndroidNet for VZW USB Serial Port > Right click Properties > Port Settings > Advanced > Change COM Port Number to Com41

    Phone went through the update process, despite ending with a “Download FAIL!!!” after the “waiting for reset” step in LG Flash Tool (phone restarted itself, and booted up normally), but all is well, and the phone is back to out of the box stock.

    hope that helps anybody that might be having issues with the Verizon method, unless it was just me, in any case, good luck

  • http://www.droidviews.com/ Rakesh

    What’s the extension of your firmware?

  • http://www.droidviews.com/ Rakesh

    Hey, I was really under a misapprehension that all firmwares for the VZW G2 have .tot extension. Thanks for sharing, I’m going to add it in the tutorial. I am happy that the guide helped you. Good luck for the root and recovery!

  • Ryan Kreuzer

    Same with me, would love to have a reply.

  • Eduardo Perdomo

    great! thank you so much!!! i have my phone back! excellent tutorial

    you should put on that on the Verizon method you need to download the TOT file, not a KDZ file

    but thanks for your help, now to your guide for rooting and getting a new recovery

  • Scotty Richmond

    So it goes all the way through to this (OnStepMsg STEP_TYPE_ENV_ERROR delete m_pLGCyonUpdate) and then just sits and does nothing any thoughts?

  • http://www.droidviews.com/ Rakesh

    You need not change it to KDZ. Just make sure the firmware is meant for your phone model. If it is so, just follow the correct guide from above.

  • http://www.droidviews.com/ Rakesh

    What problem were you encountering?

  • Scotty Richmond

    If you have a firmware that downloads as a .tot do you change it to a .kdz?

  • Le

    When I tried to assign the DLL, it says I have the wrong DLL file.

    I extracted it from the Megalock.dll.zip and replaced it, but still showing “Wrong DLL File”. Is anyone else experiencing this?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing your experience with us, James!

  • ANTHONY CHILDERS

    Thanks rakesh your always a great help

  • James Puttenham

    ok, so the download worked, sort of. the phone works fine (so far) going to try and re-root and re-install TWRP to test it out. but at the end of the “phone reset process” the flash tool said install failed. heres a picture of what i saw. dont know if its a big issue, but ill post any problems if i have any. also, you are awesome! thank you so much for the help and troubleshooting! its one thing to know how to do something and another entirely to be able to help out with that said “something”. keep up the good work.

  • Samil

    I have verizon. Doesn’t work for me. The % on the phone stays at 0 and it just says READY! under COM41

  • Kyle

    I figured that out and the rest of the process went smoothly, thank you! It was a bit confusing though with the instruction to connect after launching the tool.

    Another note for others out there: Use a good USB cable! I had a small one that was causing the process to fail until I read a post that mentioned that he switched cables to his LG supplied one and when I did that, there were no problems at all.

    Thanks again for the help!

  • ANTHONY CHILDERS

    Ok thanks again always a big help

  • http://www.droidviews.com/ Rakesh

    Yes, to get official OTA, you must be fully stock.

  • ANTHONY CHILDERS

    Do i need too turn my phone back to stock before i receive the new update

  • http://www.droidviews.com/ Rakesh

    What is your firmware extension- .KDZ or .TOT?

  • http://www.droidviews.com/ Rakesh

    while you boot into the download mode, you phone should already be plugged to the computer.

  • Kyle

    So the question for VZW is: when do you plug the phone into the computer in download mode. The instructions state:

    11. When the firmware is downloaded, boot your LG G2 into Download Mode. To do this, press and hold the Volume Up key and then plug the USB cable.
    12. Launch LG Flash Tool.
    13. Connect your G2 to computer via USB cable.

  • James Puttenham

    Thank you very much! Which method above should be used with the link provided?

  • grayson360

    Any reason I’m not having any luck? WIN7 64 bit. The part I get stuck at is step 22. The percentage never increases.

  • http://www.droidviews.com/ Rakesh

    Great!

  • la

    German LG G2 (d802) Vodafone. 16 GB. Crashed my phone with OTA and LG Suite Update. Cert error.

    Was a long process. Partitions overwritten with ubuntu, then laf overwritten and then this guide (no other worked for me, tried hours…). I searched a kdz on hyelton page (no vodafone branding, KitKat), and it works

  • http://www.droidviews.com/ Rakesh

    Just use the Verizon method.

  • http://www.droidviews.com/ Rakesh

    Then try rebooting the device or try a factory reset!

  • http://www.droidviews.com/ Rakesh

    Which model of G2 do you have?

  • la

    Thank you very much. Your guide works for me!

  • Rafael Bañuelos

    yes, number perfect IMEI

  • grayson360

    So when doing the verizon method, do I have to do the first 17 steps or can I just go straight to verizon?

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Does your phone show the IMEI?

  • Rafael Bañuelos

    My lgg2 ls980 the process stops at 96%. If you start but does not detect my sim card. Help

  • James Puttenham

    Question, and this may be a stupid one, but we’ll this work for my sprint LG g2 ls980 32 g? Reason I’m asking is I didn’t see any ls980 firmware, only s980 and other versions.

  • http://www.droidviews.com/ Rakesh

    Make sure you have installed the USB drivers and that you device is shown connected in Windows Device manager in download mode

  • RakeshISBOSS

    Hey rakesh, GOOD ARTICLE MANG! I have tried it on windows 8 and windows 8.1 does it not work? I follow the instructions perfectly but every time Uptest freezes up during read information from phone / Any help would be appreciated.

  • http://www.droidviews.com/ Rakesh

    Great! Which model do you have?

  • Roscoe

    Mobile was stuck on Firmware upgrade and wouldn’t work for days, after reading and downloading for some 3 hrs it now works perfect thanks so much!!

  • http://www.droidviews.com/ Rakesh

    Glad to know! I don’t know why some Verizon users reported earlier that the method did not work for them.

  • Atrain

    Just want to say that the instructions for the Verizon version worked perfect. Returned to stock! No problems! Thank you.

  • Conradino

    i have installed cloudflex2.0, but when wanted to come to stock jb, using the lg mobile support tool i get stuck in 49%. and then tried lg flahtool i get download fail. device model is different check phone or dll. thought i have done it before successfully with both ways. please respond will be wating thanks.

    i want to go back because camera is not working properly.

  • Guest

    i have installed cloudflex2.0, but wheni wanted to come to stock jb, using the lg mobile support tool i get stuck in 49%. and then tried lg flahtool i get download fail. device model is different check device or model. thought i have done it before successfully with both ways. please respond will be wating thanks.

  • Mark Christian

    Hello Rakesh. Thanks for your efforts. I’m in need of some dire help. I think I just bricked my phone permanently. The install was going well then the usb unmounted during the process. Now twrp is gone and the LG logo appears for a moment and then disappears and I’m left with a blank screen. Holding the sound up doesn’t does not do anything. Is there anything else I can try?

  • http://www.droidviews.com/ Rakesh

    Make all preparations (till step 17) and get all files from method 1 before proceeding with method 1.

  • Canerr

    Hello Rakesh, Firstable thank you for detailed tutorial. But when i try to run automatic offline procedure i get this error: permission denied, code:800A0046, line:71 char:2 . Can you give me an idea how to fix this error? Thank you for help!

  • Justin Daley

    this was on the verizon version step 22 is as far as it goes

  • Justin Daley

    tried your fix and all goes well untill it says unplug usb and boot into download mode.. i go right back to fastboot menu.. any ideas?

  • http://www.droidviews.com/ Rakesh
  • saabthedragon

    Ok … I have to wait this tutorial, thank you very much !

  • http://www.droidviews.com/ Rakesh

    I am going to write a tutorial to fix the issue.

  • saabthedragon

    I reset the phone through recovery, I installed 32GB version of Android: 4.2.2. over 4.4, 4.4 over 4.2.2 … no change … just do not know what I’d do

  • http://www.droidviews.com/ Rakesh

    Try a hard reset via recovery.

  • saabthedragon

    Sall Rakesh … I think I have the wrong version of the software and now my phone no longer has the 32gb but 16gb … just like all her memory back ? I installed the original 32gb and nothing has changed … all 16gb are available ! Thank you very much!

  • Danny

    Thank you! The Hong Kong firmware just saved my life after a failed attempt at installing the EU firmware on a HK device, I set out on this firmware mission hoping to downgrade to Jellybean though. I don’t suppose you have a link to the JB firmware for the 32gb HK model do you?

  • Miles

    Both the link and the mirror for step 7 of “Installing Firmware on Verizon LG G2″ are broken. I can’t get the first method of restoring my Verizon LG G2 back to stock firmware to work so I’ve moved on to the “Installing Firmware on Verizon LG G2″ method. However, without the necessary files I can’t do anything. Please update the links. Thanks!

  • http://www.droidviews.com/ Rakesh

    Hi doc, the methods described below are fully tested and work flawlessly if followed correctly. Do things again more carefully.

  • Saidalavi P.P

    Hello,
    sorry , I forgot to mention that I tried the offline method also, but when I double clicked on vbs file, error message came as ” no script avaible” , So kindly help me

  • Saidalavi Padinhare Peediyakka

    Helllo,
    I accidentally upgraded to Kitkat 4.4.2 in LG G2 D802. Due to my enthusiasm, I rooted it with IO root25 method. But it did not give full root , but the recovery associated with it is not useful and behave like a virus. I did so many methods to get out of this and to downgrade it to my previous 4.2.2 firmware, but everything failed. Finally I came to your blog, and I am stuck in the line ” run http in the shttp folder’. I found http.cfg file there , which I can not run.Without that steps you proceed to upgrade, it sayd no internet connection, reetry.
    So kindly help me how to run http in my windows 7 computer and then how to downgrade.
    thanking you

    Dr.Saidalavi

  • mcdonsco

    This isn’t working for me…I have a VS980 on Verizon and it does NOTHING from step 22 to 23 on method 2….nodda….I’m finding that it’s IMPOSSIBLE while in download mode to perform step 22 as the phone IMMEDIATELY reboots when you power it off from this mode. I’ve thus tried it while leaving the cable plugged in and then I can get it to go back into download mode immediately, but again, not without leaving the cable plugged in.

    And then it just sits there…LG Flash tool screen showing ready on com41, phone shows 0% on firmware update endlessly.

  • http://www.droidviews.com/ Rakesh

    Hi, all firmwares that do not have 16GB mentioned in their names are meant for 32GB variant. Here is the 32GB firmware for Hong Kong: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW015395432109876543213/D80220A_00.kdz

    As for the second method, all preparatory steps are the same. You have to put device in Download Mode and connect it to computer.

    Of course, the method has been tested by me and testified by users too!

  • Mažvydas Mažvis

    Hi Rakesh,
    First of all let my agree to commentators and say that you are very patient and helpful. Thanks!
    Now let me ask you couple questions.
    First. I have Hong Kong LG G2 32 GB (DB80210d-HKG-XX) and was wondering if there is an Europe based version of kitkat for 32 Gb G2 without bloatware.
    I already downloaded LG G2 D802 32GB V20A (Germany Open) KitKat Firmware but I am unsure about using it because the file downloaded does not state that it is for 32GB, ( In heyltons list Germany images also does not say that they are for 32gb,I could only see 16GB mentioned, although one is without any numbers) have you tried this and can confirm that it not gonna mess up my storage or even something more important.
    Second question is regarding method 2. This one looks much simpler than first one from first glance so I was wondering is there any reason to use first one. One more thing which also confuses me is that I do not see a step on the second method to connect the phone to a computer. Could you specify?
    Thank you!

  • http://www.droidviews.com/ Rakesh

    Do you use Windows 8/8.1?

  • Calvin Guidry

    Why can’t I find the hosts file? I have Imhosts, networks, protocol, and services. I have everything set up and ready to go but I can’t find this dang hosts file.

  • http://www.droidviews.com/ Rakesh

    Okay.

  • james

    My touch screen on my LG G2 (802) became uncalibrated/faulty after a failed installation of kit kat. I was told that restoring the firmware would help. However I cannot activate usb debugging mode by using the touchscreen….. as its not really working. In consequence, I’m unable to instal firmware using the above method. Is there anything I can do to restore firmware??

  • http://www.droidviews.com/ Rakesh

    All I can say, you must be making some mistake. My guide is as detailed as it can be.

  • http://www.droidviews.com/ Rakesh

    Great! Keep visiting and do not forget to share the tutorial in LG G2 users communities.

  • http://www.droidviews.com/ Rakesh

    I am unable to understand the language. English, please!

  • Andrew Bryancigelo

    Thanks alot!!! I dont know why but my g2 doesnt get any notification for kitkat update even the update suppose to be open on OTA. This method makes me able to update my g2. At first the R&D keep asking for update software, after i download the LGMOBILEAX.zip at the dropbox, the problem solved!!! Thanks for the good method!!!

  • Jose Montenegro R

    The error !!! Muchas gracias!

  • http://www.droidviews.com/ Rakesh

    Then try to install a custom recovery on the device and try to flash the T-Mobile ROM.

  • Stve

    I have, many times, and many other examples. Thinking it would be great to sideload a zip file of the image but no luck yet. At this point any working rom would be better then the KItkat with crazy touch screen probrems.

  • http://www.droidviews.com/ Rakesh

    Have you used the firmware restore guide?

  • http://www.droidviews.com/ Rakesh

    Sounds pleasant! :)

  • Stve

    I have the same problem, I rooted the phone Tmoblie D801, never install custom recovery, then it kept wanting to update but the update failed.. Moving on I grabbed a couple KItKat updates and installed Twrp. But the Kitkat update was for D802 and now my touch screen is FUBAR. So after hours of getting debug to work, the custom recovery is gone, I can get to android adb or LG Firmware update. The LG Firmware update fails about 49% into the install Page_Error ºÎºÐÀÔ´Ï´Ù
    : ¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù. I think it is because the different model numbers now and getting anything on the sdcard and internel is impossible.

  • wiralim

    This Article save my phone

  • wiralim

    thanks…

  • http://www.droidviews.com/ Rakesh

    Glad to know!

  • Kareem

    confirmed now its working and now my bricked lg g2 is back to stock 😀 thanks rakesh

  • Kareem

    no , it won’t boot on download mode

  • http://www.droidviews.com/ Rakesh

    Reinstall the drivers, reboot device and try again. Have you put the phone in Download Mode?

  • Kareem

    “the USB cabel is note connected with the phone nconnect ”

    i have usb debugging on and is connected to the pc ( installed the International USB drivers )
    please advice .

  • http://www.droidviews.com/ Rakesh
  • wiralim

    Is there no D80220a firmware?
    Indonesian model

  • http://www.droidviews.com/ Rakesh

    Download this: https://dl.dropboxusercontent.com/u/84115590/LGMOBILEAX.zip

    Extract the zip and copy its contents in C:ProgramData LGMOBILEAX

    Replace the old files if it asks to do so.

  • PeddleRD

    I have followed all the step by step instr (thank you very much) and when I open the R&D test tool and the lg support tool loads, it says “update R&D test tool.”
    I’m not sure what to do now……

  • Michael Dolan

    I’m currently on KitKat and looking to downgrade to Jelly Bean. It’s a Chinese phone and I’m trying to root it so that I can get Google Services enabled, but first I need to root the phone, which I can’t do in KitKat.

  • http://www.droidviews.com/ Rakesh

    You want JB or KK?

  • Michael Dolan

    How would I go about beginning this if my software version is D80220B and my phone is 32Gb? I’m not seeing any firmware that is similar to that software version, or model. Is it not possible for me to do this with my model? Can I use some other countries that is close to mine and 32Gb, or would that brick me?

  • http://www.droidviews.com/ Rakesh

    Thanks for sharing you experience! I would update the guide accordingly.

  • MMita

    Hi Rakhes,

    First thank you your effort to put these materials together: it is a hard work!
    I did the restore based on the guideline above and I would like to share my experience:

    – I suggest to update the filenames because these are different
    – LGMOBILEAX.zip should be downloaded separately form the same place as LG_KDZ*.zip.
    – LG_KDZ*.zip contains http.exe file in shttps directory. Norton immediately deleted this file because of Trojan signature. I tried to download from other source but I was not able to found one. I disabled temporally Norton antivirus (but not the Norton firewall) and used the VBS script to do the restore. When I started the vb script almost immediately I got a message from Norton firewall about a blocked access to my computer. This was the first time I saw this message from Norton. I believe this http.exe is really infected. Please try to check this file on your side and came back with the result. On the other hand I am asking members to check their systems and this file if they used this tool.
    – I was not able to select the language from the list at LG Flash Tool, it was empty. It did not caused further problem.
    – The process went OK, update was successful. Phone rebooted and do not be shocked: it was not working immediately right. I made the restore two times: first after the boot it gave a constant, quickly repeated message about the end of the phone process. Second restore time phone started again and again. Both time the solution was the same: factory reset with the power – lower volume buttons.

    Hope this help.

  • will

    hey,little help here my friend. i lost my mobile data (i can only access the net using wifi. no 3g and 4g) after i installed the firmware using this process. did i mess up my phone or something? i did a factory reset after installation. everything’s working good except that mobile internet.

  • Evangelos Sarlis

    Hello, in case that the IMEI of device is “null” after the whole process how i can repair it or fix it? Any idea?

  • http://www.droidviews.com/ Rakesh

    All 4 methods described above work and have been tested successfully, so I have no doubt about them being wrong. You must be making some mistake.

    As for the issue with the touchscreen, you should also try a data factory reset via stock recovery.

  • ndubuisi ifeonye

    Nice one, bro, after the OTA update, my G2 now has erratic touchscreen behaviours, when u click “back” all menu and home buttons activate and text message comes up. i want to go back to stock 4.2.2, but this touchscreen makes things almost impossible, especially trying to get into :debug” and other required settings to flash back.i finally managed after a week of carefully timed presses to get USB debugging on, and i have tried all ur methds, i still get errors, error in right from step 12 to 15, and when R&D Tools finally comes up, it either tells me no internet, or it sends me back to LG’S Tools software and then nothing. i have never even encountered the “change your country” dialogue box, i keep getting my software is up to date. PLEEEEASE HELP, is there no other method? even if its to fix the touchscreen? then i wouldnt need to revert to 4.2.2.

  • Evangelos Sarlis

    I cannot connect to the Download mode. i cannot find any other solution in net for this situation. Neither i can connect my device in ADB. Do you have any idea if it is possible to connect in another way?

  • http://www.droidviews.com/ Rakesh

    As long as you’re able to boot the device in Download Mode, I don’t see why it won’t work for you.

  • Evangelos Sarlis

    This description fits on a bricked mobile phone like mine? Because my LG G2 D802 looping in CWM in every reboot.

    Thank you for your help.

  • http://www.droidviews.com/ Rakesh

    I have already provided the screenshot of the contents of that folder and it is clear that everything is not right in what you have done.

    Match this image: http://cdn.droidviews.com/wp-content/uploads/2014/02/LG-G2-Firmware-flash.jpg

    with yours.

    I’ll not be able to make things clearer. It really irritates when people just ignore the instructions altogether.

  • Evangelos Sarlis

    We have any suggestion?

  • http://www.droidviews.com/ Rakesh

    Read the instructions for your device model above. If it says to disconnect internet, do it. Otherwise it is not required.

  • gorisha

    I’m interested in whether the PC has to be a disconnect, whether to be turned off internet connection?

  • Evangelos Sarlis

    Yes of course. I did something wrong?

  • http://www.droidviews.com/ Rakesh

    Can you show me the screenshot of the file path.

  • Evangelos Sarlis

    Hello Rakesh. Everything is on C:programdata path. Is anything that im missing? Perhaps is better to do any job from ADB? I stuck in CWM and in the installation in the Windows 8.1 in the LG Mobile Support Tool (photo). I am waiting any additional help.

  • http://www.droidviews.com/ Rakesh

    You will get nowhere unless you do things correctly.

  • http://www.droidviews.com/ Rakesh

    Have you copied the files to C:programdata path?
    Remember it’s not Program Files.

  • http://www.droidviews.com/ Rakesh

    Thanks for reporting back!

  • Evangelos Sarlis

    I have 2 problems in the installation.

    1) The LG g2 recognized in the device manager with exclamation mark. (!)

    2) I m doing the first method and before the “upgrade” it says to me that i need “update the R&D tool”

    My problem started when I tried to update my LG G2 D8002 to the latest Cyanogenmod Kitkat Snapshop and i stuck in clockworkmod recovery loop after returning in CWM to take backup. I tried to connect it to my Laptop but i cannot have any access in my files via my laptop. I tried to restore in other backup versions that i have already in my device and the same thing it happens. Do you have any idea?

  • James Farnell

    Cool!! Winning! 4.4.2 Online and super smooth! Thanks for the help!

  • http://www.droidviews.com/ Rakesh

    Great!

  • Óðinn Sigurðsson

    thank you for this.
    Everything went as expected with method 1 (even though method 2 seemed easier, I already was half way through method 1 when I first noticed there was another way)

  • Markus Røiland

    Okey thanks for being so patient.

  • http://www.droidviews.com/ Rakesh

    Thanks, I’ll go fine.

  • http://www.droidviews.com/ Rakesh

    As long as you’re on stock, there’s is problem with warranty.

  • Markus Røiland

    Yeah seems like it, thanks alot. But, will this blow my warranty or anything like that?

  • http://www.droidviews.com/ Rakesh

    LOL, so everything is fine now?

  • Markus Røiland

    did it with another pc and it worked some how. i think i pasted the files in wrong map (program files instead of programdata)

  • Markus Røiland

    yeah i tried it still wont open

  • Markus Røiland

    i don’t think i get any error it won’t start even as administrator

  • http://www.droidviews.com/ Rakesh

    What error do you get. Try running it as administrator

  • Óðinn Sigurðsson

    After reading all this, I have to say, Rakesh is a VERY patient guy.
    I really hope everything goes well on my side, got D802 in Iceland, the German version should be ok comparing to all these posts.

  • Markus Røiland

    i think everything is working exept the UpTestEX_mod2_marwin.exe won’t open

  • http://www.droidviews.com/ Rakesh

    You’re doing something wrong. See this video: https://www.youtube.com/watch?v=F_UjJiIzgMI

  • http://www.droidviews.com/ Rakesh

    Try another method:

    1. Open Offline Update folder and run Automatic Offline Procedure.vbs in LG_KDZ_FW-Update_OfflineFix folder

    2. now R&D test tools appear please select KDZ File

    3. select Normal web upgrade test

    4. Select Upgrade start

    5. In Select Country & Langauage Please Select Country to Different Country (do not worry if does not has Langauage to select )

    6. Process Flashing firmware start…Please waiting just moment.

    7. for process 100% you is finishing flash return to stock firmware

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Did you try deleting and re-copying the files to C:ProgramDataLGMOBILEAX?

  • Markus Røiland

    still says “Please Update R&D Test Tool

  • http://www.droidviews.com/ Rakesh

    Markus and James, try this: go to C:ProgramDataLGMOBILEAX and delete its contents. Then Go to LG_KDZ_FW-Update_OfflineFix folder that you downloaded, open LGMOBILEAX and copy its contents and paste to C:ProgramDataLGMOBILEAX. Reboot PC and try again. Let me know.

  • James Farnell

    I am in the same position. When online, I get “please update..” when offline and rebooted, I get “please connect to Internet and try again”
    I have checked hosts file, mini server and all firewalls and antivirus off?

  • Markus Røiland

    Did it, still wont work

  • http://www.droidviews.com/ Rakesh

    Disconnect internet connection, reboot PC and try again.

  • Markus Røiland

    okey. i think i fixed it. but the pop up “select contry and language” dosent show up and istead it says “please update R&D Test Tool”

  • http://www.droidviews.com/ Rakesh

    I am unable to figure out the issue. The method works fine.

  • Markus Røiland

    i have reinstalled the drivers just to be sure and it still crashes.

  • http://www.droidviews.com/ Rakesh

    Make sure the USB drivers are installed and setup properly.

  • Markus Røiland

    i am upgrading my d802 from unrooted 4.2 to unrooted 4.4. when i press “Start upgrade”, the software crashes. what should i do now?

  • http://www.droidviews.com/ Rakesh

    Thanks, Steven!

  • steven t

    Will, you posted earlier that you’re “trying the Verizon version.” is your phone Verizon? I think you need to use the tutorial for your brand. But if it is Verizon, my advice is to try starting from scratch over again on a different computer. JUST fresh start and that way you won’t miss anything. Pay attention to the steps provided perfectly, because they are correct, and when something doesn’t work exactly like how it says, come here and ask and explain specifically what happened. Don’t skip past a step if you’re not sure if it worked. Also, when u said you got stuck on step 7, do you mean step 3 where it sent you to step seven in the other tutorial? Hopefully you can get it, it sounds like you know what you’re doing.

  • http://www.droidviews.com/ Rakesh

    Hi Steven, can you help Will Wilmer?

  • Will Miller

    So I tried it the other way at the very bottom (the Verizon version) and the LGFlashTool says ready but when I plug in my phone after rebooting into download mode, it doesnt automatically start to flash the Stock ROM on there. Help?

  • http://www.droidviews.com/ Rakesh

    Hi Will, you must be making some mistake. Please check the steps again and then try.

  • http://www.droidviews.com/ Rakesh

    You are welcome! :)

  • steven t

    it worked. thank you so much

  • Will Miller

    When I do that, it tells me to connect my PC to the internet, then click continue. I do that, and the box pops up again.

  • http://www.droidviews.com/ Rakesh
  • http://www.droidviews.com/ Rakesh

    Download and install the LG Mobile support Tool: http://tool.xcdn.gdms.lge.com/client/app/B2CAppSetup.exe

  • Fergus Muir

    Thanks this will fix my issue – do you know if the ROM you describe would work on a UK D802 16GB model ?

  • Will Miller

    Its

  • http://www.droidviews.com/ Rakesh

    I would recommend you taking the device to LG care.

  • Jeff

    I’ve done that one already and hangs during the process. I’l give it one more shot though. At this point I think the phone is bricked and may just sell it as is!

  • http://www.droidviews.com/ Rakesh

    Try to flash the T-Mobile firmware then.

  • Jeff

    Is there a solution to this problem or are our phones useless and bricked at this point?? Again the incorrect firmware is on the phone and the Flash tool renders an error wrong device model. I can only get into download mode & perform hard resets NO recovery mode is available. USB debugging is off and can not be turned on since the phone continously reboots and does not stay on for more than 10 seconds each time

  • http://www.droidviews.com/ Rakesh

    Reinstall the drivers: http://www.droidviews.com/android-usb-drivers-samsung-motorola-sony-lg-zte-htc-asus-huawei-acer/

    And set configure it correctly. See Step 5-6 in the AT&T and Sprint section. Then try again.

  • steven t

    I’ve been trying to unroot my VERIZON LG G2 and your guide worked perfectly until step 19. The download mode percent progress bar never changed from 0%. its just sitting in download mode. what can i do to fix this? did i do something wrong? the LG flashtool’s port1 (com41) says READY!! but nothing happens after i plug back into download mode.

  • http://www.droidviews.com/ Rakesh

    The steps for LG G2 D802 has been updated! Try again and let me know.

  • http://www.droidviews.com/ Rakesh

    Tutorial updated! Try it now.

  • http://www.droidviews.com/ Rakesh

    The guide is being updated. Please wait.

  • http://www.droidviews.com/ Rakesh

    Please wait, I am updating the tutorial.

  • Daniel

    I have the exact same problem… The LG support Tool opens, and then it says my phone doesnt need an update.. I’ve Tried Uninstalling LG Support Tool, and ive installed the USB Drivers.. It still keep saying that my phone is up to date…

  • http://www.droidviews.com/ Rakesh

    Okay, I’ll check that and update the guide if required.

  • Jeff

    Hey I posted regarding a device model different error I’m getting but just wanted to let you know that this method has changed slightly check the xda site

  • Jeff

    I too have teh same issues Sprint LS980 with the D803 soft device model different. No recovery mode only download and hard reset. Phone constantly turns off and on and usb debugging is not enabled. Any solution to this problem- Also there is an update to this methood on the xda-web-site appears somethings have changed slightly- Any help is greatly appreicated as I can not flash the .tot files since the flash tool checks the existing software first—–

  • asaf

    i have the exact same problem. could it be becuase i recently installed 4.4 using TWRP and had root on it as well? d802 model. installed all drivers etc. but still no go. what to do???

  • luis

    it just keeps opening the lg support tool,

  • http://www.droidviews.com/ Rakesh

    Please check back if you have left anything or made any mistake. Also make sure the drivers are setup properly.

  • luis

    this and it just loads and vanishes and then nothing happens

  • http://www.droidviews.com/ Rakesh

    What do you see then?

  • luis

    when i click normal web upgrade test, the 2nd window never pops up to set the country and language. any idea?

  • dae

    i think i did using the Titanium app. Yes

  • http://www.droidviews.com/ Rakesh

    I am confused. How did you lose the custom recovery? Your phone still has a custom ROM, right?

  • http://www.droidviews.com/ Rakesh

    I meant a custom recovery like TWRP.

  • dae

    Yes i made a recovery with titanium backup and saved on my computer.

  • Dan

    The problem now is that my phone lost the recovery option. Tried flashing every other custom recoveries but it wont boot into any. So the only choice I have is to revert it back to stock though flash tool but I cant since I have a different model number.

  • http://www.droidviews.com/ Rakesh

    Does you phone has custom recovery (CWM/TWRP)?

    Installing other carrier firmware will not let you use other SIM cards. Firmwares have nothing to do with that.

  • dae

    First of all, thank you so much for your posting. Its amazing how you can do all this!!!!
    What firm file do i have to use? Sprint”s or T-mobile”s? There is only .tot files for Sprint…. will there be any chance to be able to download kdz file for Sprint? I tried to install the firmware using LGFlash Tool but my phone is recognized as the T mobile model D801… So Flash tool doesn’t install the Sprint firmware(.tot) Is there any other way to install Sprint firmware?
    Ps: is the sprint firmware is only customized to their phone? Can’t i use other carriers firmware to install into different carrier’s phone??

  • http://www.droidviews.com/ Rakesh

    Oh, so you have installed a custom ROM, right? If you still have the custom recovery, just flash the AT&T KitKat ROM from here: http://www.droidviews.com/update-lg-g2-to-android-4-4-2-kitkat-without-losing-root/

    It will solve the issue. You will get stock KitKat with root!

  • Dan

    Thanks for the quick reply. No I didn’t because my phone has a custom recovery that allows me to install other roms including those from D802. So I install a port from LG G Pro 2 but realized I want to go back to the stock Kit Kat 4.4.2

  • http://www.droidviews.com/ Rakesh

    Well, did you not get the wrong model error while installing D802 firmware on D800?

  • Dan

    I have an AT&T D800 model but when I installed D802 rom now my model number shows as D802 instead of D800. When I use the LG Flash Tool with all the right files for D800 it fails with a code saying I have a different model with a code phone D800 model D802. Do you know how I can fix this?

  • http://www.droidviews.com/ Rakesh

    You have done a blunder! Try installing the firmware again.

  • dae

    Hello, I have a Spring Ls980 USA model. I have been trying to unlcok the phone. I have tried different things. And i made a big mistake. I flashed T-mobile firmware version to see if it might work… and found out it doesn’t work. Now i’m trying to reflesh Sprint firmware… and i cannot find the kdz file for Sprint. I tried the restoriing firmware according to your guide but the FleshTool says i have a different model of device. I think it’s because of the Tmobile firmware that’s been installed. I have no clue what to do. After all this mess i found your posting about unlocking Spring LG G2 :( What can i do now? i need some help.

  • http://www.droidviews.com/ Rakesh
  • Lon

    I have a us tmobile lg g2 looking to install the android 4.4 kitkat onto my phone. Question is, I have a custom mod on there now. Do I have to install the original android firmware in order to update to 4.4? Or can I jump straight into flashing kitkat now?

  • http://www.droidviews.com/ Rakesh

    Download the firmware and let me know what extension it has.

  • Daniel Duedu

    Has the steps for Sprint been updated?

  • http://www.droidviews.com/ Rakesh

    I would not recommending installing a different ROM on your your Sprint G2 that is not meant for it. I am not aware of the video you are talking about.

  • Abu Adam

    I have an Sprint usa ls980zva model. sim unlocked working on tmobile. but can’t call numbers without using 1 and area code else phone app crash. is it possible to flash verizon’s rom and get lte on tmobile as I’ve seen it done on youtube?

  • jp0911

    (this is what im getting)

    02:58:16 : The USB cable is not connected with the phone.nConnect the phone and wait until the USB port is connected. Then, press the ‘Retry’ button.

    02:58:18 : _IsConnectedPhone Call

    02:58:18 : _IsConnectedPhone(0)

    02:58:18 : _IsConnectedPhone Call for SMART phone

    02:58:18 : _IsConnectedPhone(0)

    02:58:18 : 0 – NotConnected.

    02:58:18 : 1 – Normal connect success

    02:58:18 : 2 – Emergency connect success

    02:58:18 : The USB cable is not connected with the phone.nConnect the phone and wait until the USB port is connected. Then, press the ‘Retry’ button.

    02:58:43 : Check Cancel button active..

    02:58:43 : !pUpgrade->StartProcessing … PostMsg STEP_TYPE_ENV_ERROR

    02:58:43 : Page_Error ºÎºÐÀÔ´Ï´Ù

    02:58:43 : LG Mobile Phone S/W Upgrade is canceled.nTo finish the LG Mobile Phone S/W Upgrade, press the ‘Finish’ button below.

    02:58:43 : OnStepMsg STEP_TYPE_ENV_ERROR delete m_pLGCyonUpdate

  • http://www.droidviews.com/ Rakesh

    Did you installed the firmware.

  • http://www.droidviews.com/ Rakesh

    The error might be because you are trying to install a lesser version that what you already have. Let me do some probe.

  • jp0911

    Hello,
    I have vs98012B installed and followed the directions.I’m getting this error failed previousload(). I sat and waited for about two hours then I did the disc. and restarted phone back to download mode but nothing happens.

  • Márton Tóth

    Thank you so much!

  • http://www.droidviews.com/ Rakesh

    Hey wait, here is the direct link for the Hungary firmware: http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW015885432109876543213/D80210E_00.kdz

    Download and install it.

  • http://www.droidviews.com/ Rakesh

    You installed the wrong firmware. Download LG support tool and download the latest firmware file for your device in KDZ format:
    http://csmg.lgmobile.com:9002/client/app/B2BAppSetup.exe

    After downloading the latest firmware (D80210E), install it using the guide above.

  • Márton Tóth

    Hello!
    I have the D802 international version, i had a custom rom. so i could’t see the exact model. Since I am in Hungary, I installed the Europe open software onto my g2, unfortunately it crashed, a small window shows: “Tut uns leid! Leider wurde das Programm System-UI beendet”. If I click OK, it disappears for 0,5 second and then it returns. Please help me!

  • http://www.droidviews.com/ Rakesh

    Install this one: D80110C

  • Mikael Nortikyan

    Hi, I have the T – Mobile version (D801), and I’m kinda confused. I went to the list to download my stock firmware, and saw 3 files. It was obvious the first one was for kitkat, but which one is the stock Jelly Bean kernel that came with my phone fresh out the box? I mean there is two other files one named “T-Mobile USA D80110C_00.kdz1806413KB” and the other is named “T-Mobile USA D80110G_00.kdz1833236KB”. Can you please help me out A.S.A.P. ?

  • http://www.droidviews.com/ Rakesh

    Well I a Samsung, HTC and Nexus specialist actually (just got the LG G2) but I think the firmware with F in its name must be greater than the one with E in its name.

  • Maged Samuel

    Thanks, but why this UK version seems to be more updated (by having the letter F) while the one installed on
    phone is D80210e-AME-XX which has an E in it. What might be newer than what I’m currently using? (Of
    course I know that both are still JellyBean but not sure why the UK has
    an F while mine has an E). Many Thanks

  • Guest

    Thanks, but why this UK version seems to be more updated (by having the letter F) while the one installed on
    phone is D80210e-AME-XX which has an E in it. What might be newer than what I’m currently using? (Of
    course I know that both are still JellyBean but not sure why the UK has
    an F while mine has an E). Many Thanks

  • http://www.droidviews.com/ Rakesh

    Yes you can do it.

  • Maged Samuel

    I got a LG G2 phone (16 GB Unlocked, SIM free) from Emirates and I’m running this software version: D80210e-AME-XX & I’d like to
    update to the UK open firmware:6GB/UNITED KINGDOM_OPEN_16G [V10F] specifically. Is this possible to happen without any hidden issues?

  • http://www.droidviews.com/ Rakesh

    The tutorial has been updated.

  • http://www.droidviews.com/ Rakesh

    Please wait till I update the tutorial. Somehow I forgot to add the steps for the Sprint LG G2.

  • chris f

    ??

  • Cai Alan

    how do you choose for KDZ if the files i downloaded are tot

  • chris f

    Sprint lg g2 980 and i downloaded the right firmware but the exe test wont pick up the firmware because its a .tot and it needs to be .kdz or it wont even show the file

  • Cai Alan

    how do u install the KK update package after restoring to full firmware.I cant OTA it since i switched the att phone to T mobile network.thank you

  • http://www.droidviews.com/ Rakesh

    That is the KK update package for AT&T G2. It’s meant to be installed after restoring the full fimware.

  • Cai Alan

    what is the new kitkat ToT file,do i download that one and ignore the other ones i have att rooted phone i want to restore to firmware with kitkat uodate

  • Cai Alan

    what is the new kitkat ToT file,do i download that one and ignore the other ones

  • http://www.droidviews.com/ Rakesh

    Download the latest firmware from here: http://storagecow.eu/index.php?dir=Xda%2FLG+G2%2FStock%2FAT%26T%2F

    You can then upgrade to KitKat.

  • alan

    i have att one which firmware do i download?
    KitKat Update Package File/-

    LGD800AT-01-V10d-310-410-AUG-14-2013.zip2148568KB

    LGD800AT-01-V10o-310-410-OCT-19-2013.zip2141538KB

    LGD800_20130904_LGFLASHv160.dll

  • http://www.droidviews.com/ Rakesh

    If you have the Verizon variant, I have updated the guide for it

  • http://www.droidviews.com/ Rakesh

    Which model do you have?

  • chris f

    it wont pick up the firm ware file because it says .tot at the end of .kdz and I changed the name and it picked up the file but when I upgrade it says error with finding kdz. what can I do?