How to Fix “Moisture Detected Error” on Galaxy S7 and S7 Edge

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One of the things that modern smartphone manufacturers use as a unique selling point for their high-devices is adding the “waterproof” feature to them. Everybody want to have a phone that doesn’t refuse to function properly or dies forever if it comes into the contact with water accidently. In fact, people want to own a phone that allows them to shoot underwater pics.

Sony has been making waterproof devices, especially the Xperia Z series, for years. Personally, I have stopped relying on the waterproof technology used in modern smartphones since my Xperia Z3 made its way to the world of the dead shortly after I dipped it into a bucket of water to test Sony’s claim that the Z3 is waterproof. It happened the same day I purchased the device, and by refusing to replace or repair my new phone, the service center added more salt to my wound. I owned the Galaxy S6 Edge in the past and currently, have the S7 Edge, but never did I gather the guts to test any of them.

Actually, water is the biggest enemy of electronic gadgets and making a phone that can survive inside water, even to a certain duration and pressure, is not an easy job. Since it’s impossible to imagine a smartphone without stereo speakers, microphone, earphone pin socket and charging port, it’s also hard to imagine a phone with no holes.

With the launch of the Galaxy S7/S7 Edge, Samsung brought the IP68 certification to their flagship range. It means that these devices can withstand water pressure up to 1.5 meters for a duration of 30 minutes.

Samsung has made heavy use of gaskets, sticky adhesives, and seals on the Galaxy S7/S7 Edge to protect the internal components from letting water or moisture inside the device. As for the speakers, Samsung has fitted mesh grille for keeping water out. To save the device from a possible short-circuit the power jack on the Galaxy S7 are powered by software that gives it the signal to stop responding.

Now here’re some instructions from Samsung as mentioned in the device manual.

samsung-waterproof-precautions

Samsung claims to make heavy use of gaskets, sticky adhesives and seals to protect the internal components from letting water or moisture inside the device. As for the speakers, Samsung has fitted mesh grille for keeping water out. To save the device from a possible short-circuit the power jack on the Galaxy S7/S7 Edge are powered by software that gives it the intelligence to stop responding to electricity connection when the charging pin is plugged in.

Having read the above details, any Galaxy S7 user might start dreaming about some underwater adventure but then, there’s a problem. The device might stop charging if it detects any kind of moisture inside because of the moisture-detecting stickers fitted in the device. Moreover, Samsung has applied no water repellant coating on the circuit boards and that make this device more vulnerable to short-circuiting and corrosion.

The Samsung Galaxy S7 is water resistant and it’s really an ensuring safety feature against accidental exposure to water. However, if you become very enthusiastic about it and deliberately try to expose it to water, Samsung might refuse your claims and you might lose your hands of the device warranty.

Fix Moisture Detected Error on Galaxy S7 and S7 Edge

If you have recently exposed your Galaxy S7 to water and have been encountering “Moisture Detected” error when you try to charge it, below are a few tips that you should try to fix the issue.

The error pops up, especially when the sensor detects any moisture inside the charging port. As I said above, this is a safety measure by the OEM to protect the device from short-circuiting. To some, it might sound like a sensible safeguard, while for some it might be the point that defeats IP68 certification.

Anyway, given below are a few handy tips to get the moisture out of your device and fix the Moisture Detected Error issue on Samsung Galaxy S7 and Note 7.

Don’t miss: How Dust/Waterproof Your Phone is? IP Certification Explained!

  • The first thing you should try is to wipe your S7 or S7 Edge with a smooth cotton cloth properly and then shake it with the charging port facing down to remove any excess water inside the USB port.
  • Use a vacuum cleaner to suck all the ports: charging port, speaker, aux port, earpiece speaker, buttons any holes. Doing so might fix the “moisture detected” error on your S7.
  • Don’t blow air into the charging port as the water or moisture may further go inside the device. Try a hair dryer instead to vaporize water and get rid of the moisture. Make sure to keep the hair dryer temperature at a low or moderate level so that the device doesn’t get damaged with heat. Set the temperature level of the dryer to “1” or “2”. Your target is to remove the moisture only, remember! Use the dryer for at least two-three minutes and blow the charging port from different angles.  Now, take a dry piece of cloth any try wiping any possible moisture left in the USB port.
  • Now, take a dry piece of cloth any try wiping any possible moisture left in the USB port.
  • You must be familiar with rice’s great quality of absorbing moisture out of things. Popping your Galaxy S7 in a rice box for 30-60 minutes might also help you fix the “moisture detected” issue. Give it a try!
  • Get an alcohol swab, and gently move it in the USB port. Let it dry for a couple of minutes.
  • If wiping with a cloth, dipping into rice or the hair dryer trick doesn’t work for you, there’s one more thing that you can try. Get a set of tweezers and slightly push up on the plastic piece that holds the contacts inside the charging port. Also, lightly scrape the contacts with the tweezers to remove any possible corrosion on them. I would caution anybody who is willing to try this to be very gentle and careful while trying this.
  • Using a different charging cable might also work.

Having tried the things suggested above, reboot your Galaxy S7/S7 Edge and plug in the charger pin. You should now able to charge the device normally.

Do share with us which tip worked for you. If you have tried something else that fixed the “Moisture Detected Error” on your Galaxy S7, please share with us via comments. It’ll help others.

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